Honestly one of the worst experiences I've ever had getting one of my devices fixed. First off they tried to keep my case and say I didn't drop it off with one and then they kept giving me the wrong stylus pen for my phone. Fast forward 3 weeks and now all my buttons are falling out and don't even work! Call them to see if they'll fix it and they just argued with me and told me to take my business else where. Highly recommend you steer far away from these guys as there shady as hell.
I went for the Ram upgrade for my laptop and instead of upgrading my laptop doesnt work anymore. And i talk to the guy that suppose to just "upgrade my laptop and not break it and it seems that he doesnt care and he said that it is not working before i came, when i literally play game before i leave my home. If there is 0 star that i can give i will rate them 0 for real!
I got my phone screen repaired, only for the entire glass screen to get unglued from my phone and as I took off the screen protector it busted the glass. Onto a new phone, not from here.
Don't bother selling your phone to these ppl they will lowball even brand new phone simply being traded in cause of upgrade brand new phone in otterbox with screen saver
Rips people off! Makes a deal and once you go back in with proper receipt showing device is fully paid for, that you sold him he changes his mind and says no sorry I changed my mind! Ripped me off $200 for a device I sold him
Affordable phones and excellent customer service. Best Local Electronic Outlet in Grande Prairie. Great inventory to choose from. You guys are awesome. I will definitely come back!
I price shopped at 4 different mobile shops in the downtown area, enquired about the same phone model and all quoted me the same price except Vianney. I was able to get the phone brand new with a screen protector and case for the same price that just the phone would have been at the other shops.
With my most recent purchase I will be needing to take advantage of their 30 day exchange policy, so depending on how that transaction goes my review may change.
These guys are great. We have about remotes, phones, ect and they are all great. We have a had a couple that don't work when we pick them up but they are quickly swapped when we returned them with an apology.
Good products at affordable prices. Bought iPhones at excellent prices in good condition. If you're looking at cheap electronics with cheap pricing, here is a place to go. Customer service is superb.
In an age with Amazon & Walmart, it can be hard to justify supporting local. Vianney somehow manages very competitive prices on top quality products. Support local and get yourself a good deal: Go to Vianney.
After reading the reviews and looking through more than a few pages of ads, I've concluded that by my standards, this is the best place in Grande Prairie to buy a phone and I'll be doing so promptly. (Standards include decent customer service, decent prices (in this case exceptional) and they're quite responsive on their ads)
Vianney mobile is my first stop for mobile devices and for the place I can count on to do things right. I've never had a bad experience. Thank you Vianney mobile
GOOD CUSTOMER SERVICE. BOUGHT 4 LAPTOPS AT EXCELLENT PRICES. CUSTOMER SERVICE VERY ATTENTIVE TO MY DEMANDS. PRODUCTS IN GOOD CONDITION. IF YOU WANT CHEAP AND GOOD PRODUCTS, SHOP LOCAL AT VIANNEY MOBILE.
I have been buying electronics since this place opened. It is awesome. The prices are good, the customer service is exquisite. The vibe of the owner is also very good. I recommend coming here!
Horrible disrespectful service. The foreign workers there insist on speaking a foreign language in front of us as we are trying to get service. Horrible experience and will never step foot in here again
Bait & switch. They advertise one price publicly, yet charge you a higher price for the same or similar item once you're inside the store.
Additionally, I bought a $25 phone case that cracked and broke as I was putting it on the phone for the first time. They would not refund my money or exchange the case for another one.
My advice is you are better off buying a phone and/or accessories privately off Facebook Market.
Avoid this business (which I suspect is a front for a money laundering operation), at all costs.