WIRELESS etc. Cell Phones & Mobile Plans

Extremely good experience here. Joined waitlist on a very busy Saturday of Black Friday weekend. Technician was thorough, helpful & patient, even near closing time following several very busy days. Lowered our rate plans & set me up on a new Samsung Galaxy device. Good experience.

Waste and useless. Waste of time. Long wait, inspire of waiting the representative could not explain the offer.he explained hardly 15 mins with 1 offer after waiting in queue for 1.5 hours.

We had a very complicated plan switch with multiple lines, and Maulik was amazing at getting everything sorted. He definitely went above and beyond to help us out, I highly recommend speaking with him if you need a new cell phone or plan

Representative couldn't deliver proper and satisfactory service. Plus the behavior was rude.

Placed my name on a waitlist and left Costco as I was done shopping. Got a call that they are ready to assist me but I have to be present. I only have a question/inquiry and he's unable to assist me. It doesn't make sense why I have to be in the store just to ask a question when he's on the phone with me and can easily answer a simple question. This is a poor customer service.

Worst service. I was first in line and I was called 1 hour later. At that point I left Costco.

Ramandeep was amazing, trying to get me the best deal and explaining everything very well. Thank you!

I went to check the deals. Not happy with the deal, said to him not going ahead with the deal. My number is still in the order. I couldn’t get a deal with the virgin as it shows I have upgraded the phone. Called The rep to cancel the order, But said he is very busy to cancel the order. Called many times, he disconnected the phone. And he didn’t give specific time line also when he would remove the order. Very disappointed. I Wish could give zero stars.

All good nice experience. Chris is an awesome guy so kind very good advisor. He knows very well what plans and devices were convenient for us. Thanks

Excellent customer service. Chris was very patient, friendly and helpful in helping us find what we were looking for.

Very worse service they manuplat with deals they say something do something different not recommend to take deel or phone with them

Great deals, especially sales manager name Ibrahim, just ask for him and I can assure you will be having best deal anyone can get.

Service was great! We found a really good deal for a new iphone and we were greeted and welcomed with kindness. We felt very comfortable purchasing a new phone! Would highly recommend!

Anoop was amazing. I needed to get my replacement phone set up.he spent over an hour and a half making sure I had all data and files transferred.helped me package my old phone. Costco should be extremely proud of having this fellow at the wireless phone area. I am not good at technology.he set my fears aside by connecting me to the internet without questions.excellent customer service

Shahood was amazing he was funny and very helpful would recomend looking for him if you are looking for a new phone

Lovedeep was awesome! The guy was friendly, professional, and he made sure I left happy. This is the place to go!

Ibrahim was a great sale rep, he made the process very nice and easy. Thank you for your service

Ibrahim was a pleasure to deal with, he went above and beyond to help us today. We didn't feel rushed at all and had a great experience getting a new phone!

Ibrahim was very knowledgeable, professional, and helpful. Easiest new phone purchase in a long time.

Very good business and easy. Lovedeep is a very good salesman and helpful, he has good knowledge about service and phone plans. I recommend coming here.

Ibrahim helped me for the billing issues although bill was from Koodo.
Thanks for the great help.

Fantastic service, care and detailed explanation from Anoop at the Costco wireless sales desk. Highly recommend Anoop!

Ibrahim was awesome, had great knowledge of the products. Was easy to deal with.
Thank you!

Ibrahim was an amazing sales person. We had issues with our loyalty plan and he solved it for us without us getting frustrated. He was attentive and catered to our needs.

Thank you Ibrahim. We will be contacting you next month for the next phone.

Amor

Got an outstanding service from Ibrahim, very helpul. Need a new phone ibrahim explained us cheaper plan with new phone. Love the service.

Ibrahim great persona Provided great service. We got alot of promotions that we were not sure about. We are really happy with the service.

Ibrahim helped us to find amazing deal. I will recommend my friends and family to deal with this gentleman.
He was very helpful throughout the sale.

Chris was super knowledgeable and extremely patient. Excellent experience and highly recommend.

I visited this shop today to get new device. Lovedeep provided us a great service. He has really good knowledge about devices and his behaviour is really good. I highly recommend this place and these guys if you are looking for any electronic.

Today we had the pleasure of having Shahood as our representative at Costco at the phone booth, he was very cooperative and gave us the best costumer service that he could. He was very easy to talk too and understood our wants and needs which worked in our best interest. We really appreciated the effort he put in to make us happy costumers and how kind and understanding he was, Big thanks to Shahood, we appreciate your hard work!

Great service, thorough explanation and was quick with communicating with me about my phone I had on preorder. Afsheen and Ibrahim are amazing!

Got an outstanding service at wireless store Costco Ibrahim was amazing and knowledgeable person.

After standing in a 15 minute line-up, my Mom and I got shuffled between not one, not two, but THREE separate sales associates while they attempted to segregate providing service to their walk-up customers and their pre-booked appointments. Kinda annoying, especially when each associate needed to pass along my information verbally to the next associate to save me from repeating myself. Each hand-off was very inefficient and ultimately contributed to a very long line-up of customers. Overall, the staff was friendly but there was no sense of urgency or coordination throughout the process of purchasing our 2 new phones; a job that took 3 employees and approximately 1 hour to complete from the time we were initially served by the first associate. By the time they were done filling out the phone contracts, the line-up of customers waiting to be served spanned the entire length of the aisle. But instead of letting us finally leave and helping the next person. "WAIT! Please fill out this survey! "

I don't know what's worse. The fact that they thought we received good customer service and would leave positive feedback, or the fact that they care more about a stupid survey than taking care of their mile-long line-up of customers waiting to be served. Good grief!

Got outstanding service from Ibrahim at Costco, definitely will recommend to all my friends and family.

Ibrahim was amazing with helping me setup my new business mobile line, thanks again will definitely be using Wireless in the future!

Ibrahim the service is very good and the representative is very knowledgeable i will come back again here and recommend it to my friends

I waS at Costco moblie booth and Afsheen Anjum did a fantastuc job during my purchase of a mobile phone