Had a great experience with Zoom! They accommodated me when I kept on extending my booking with the car. Very fast & efficient service! And Jag was kind and understanding when I brought the car back late because of slow traffic on the road. Thanks guys!
They made the entire process as easy as could be. Picked me up from the airport and had me in the car about 10 minutes later. Car was clean, well maintained and made for a good rental throughout the week. Drop off was even easier. Gave them the keys and was on my way. They offered to drop me off at the airport too. Will definitely use them again!
Had the easiest and best experience with Zoom this past week! Painless transaction, and reliable vehicle that got me to and from Banff with no hiccups! Highly recommend
INCREDIBLE! If I could give 19 stars, I would. From the moment I walked into for pick up to drop off, everything was amazing. I love the service I received here! Cannot recommend enough.
Love this place! Renting a car can be such a pain but they made it super easy, and very affordable. I almost took the shuttle to Banff but this was a way better option.
Don't rent or book a rental with this company worst place ever rude always one person working never answer the phone and if you book anything with them and for some reason you don't. Make it because you got sick or even if your plane doesn't land on time you are still getting charged go anywhere but here take my word for it.if you book online your money is gone if your not there on time
Great service with shuttle to and from the Calgary airport. Handled rental process and insurance claim professionally. 10/10 recommend using and look forward to my next visit to Banff. Will definitely use Zoom Rent A Car Calgary again.
I always a little bit stressed to rent a car, but with Zoom rent a car is perfect. They give me the best service I can get. No extra charges, pick up and drop off was easy, and the costumer service is great. They are very helpfull! I was 100% satisfied with service and for sure I will rent with them in future when coming back to Calgary! Recommend!
J'aurais mis 0 étoile si c'était possible. Ce sont des voleurs, ils se font payer des dommages pré-existants sur le véhicule (ne remettent simplement pas le bon papier à la prise en charge) et hop, 1300$ de prélevé sur notre carte de crédit. Facile! À éviter! Ils fonctionnent sous un autre nom à Calgary ACE qui est notée 2,3 avec beaucoup de mauvais commentaires
The transaction with renting was very smooth. The staff were all very friendly, professional and nice! The shuttle service was already at the airport when I arrived. The amount I paid for the rental is super worth it. The condition and brand of the car they rented is great. The interior is very clean and well-maintained. I accidentally left a bag of treats in car and I only realized when we got dropped of at the airport. The staff was kind enough to drop it off at the airport! Overall a great experience! Would definitely rent with them again!
Highly recommended, good prices, great service and friendly staff. Thank you so much Max and the team for a great support and wonderful service! We have 3 children and we rented a car for two weeks, the pickup from the airport was easy and we got our car fast and for two weeks we traveled through all Alberta with no issues and smooth ride. The service at the return was fast and dropped us back at the airport at no time.
PLEASE DON"T USE THEM! They charge deductibles on their car insurance of $1,000 or $2,000. Any little thing that happens to the vehicle they will hit you up for the full amount of the deductible. Its NOT worth it! Pay a little more but go with a major company that has full insurance with no deductible! BE WARE!
I'm so glad I found this place! The customer service and team work is amazing. The car was awesome and filled gas only once during an almost a week rental. The shuttle service to and from the airport is so convenient. Karan, Karam, Paul and Gurvinder, thank you for making renting a car so pleasant and seamless. Will be back for sure.
Great service, good price, nice guys running the company. I enjoyed this experience much more than the big corporate rental cars. The car was excellent and the owner was very straight with me. Highly recommend.
Horrible experience from airport. Shuttle took an hour and couldn’t bring everyone making drivers have to pick up their rental, then drive all the way back to airport to pick up their passengers
Great service overall. Called in on arrival and a shuttle arrived quickly to pick us up. They were really friendly and helpful when showing us the car. No issues at all when using the car itself. Easy return process. Highly recommend.
Super friendly. Competitive prices. And above all is the service! - This is what service is all about. Listen to the customer, understand, listen and solve issues if and when they arise instantly. Well deserved!
Had a good rental experience here. Everything went smoothly. I was able to get the car after 5 minutes. And the van is clean and well-maintained. Will rent here again!
When we first arrived the staff was really nice and we got a great car that was really clean and fuel efficient. But when we wanted to return the car at the end of our stay a staff member was really rude on the phone when we called in. Also please note they only pick and drop you off at the airport so if you needed to be dropped at your hotel you have to take a taxi.