17 April 2023 19:00
Kouros is the real MVP! He has always come through for me when I’ve been in a printing bind since adolescence! A true pillar to the community.
21 February 2023 19:00
We are losing our local small businesses over to the big box ship it in ship it out, throw it out conglomerates. A1 Cartridge shop owner and wife are kind, local, personable, affordable, and help out with older printers. My HP 8600N is nearly ten years old. I'm not a total tree hugger, but why throw out stuff if you can keep it in service for longer with the help of folks like these? It becomes a landfill otherwise. So much gratitude for this earth-friendly, small business. I miss small-town Canada and small business owners. One day you might as well. Hopefully not before it's too late. THANKS, A1! You are indeed A1.
03 November 2021 23:33
I’ve been buying toner and cartridges from this store for many years. Always friendly service. Reasonable prices. Excellent advice when asked. Good people.
03 November 2021 0:51
Very disappointed with their service. They’ve done work without getting permission from customer. They’ve charged customer additional money for fixing the printer when it’s really their issue with the refilled replacement cartridge that didn’t fit the printer. Stay away from them.

Update: they are still trying to push responsibility away. It is owner responsibility to reach out. They couldn’t even tell the difference between a 1 and a 7 on my writing. No matter what, even $15 diagnostic charge, customer needs to be informed when dropped off. It was never brought to customer’s attention that they are doing diagnostic. They ask me to try their toner and it didn’t work! Then they asked me to bring the printer in and all they said was that they would make it work and call me. My printer is quite new. It’s not my printer’s fault that you couldn’t bypass your toner chip issue!
02 November 2021 8:27
Fantastic service. The Owen not just refill the ink, but also proactively provide me knowledge for taking caring of ink an else. Much appreciated! Lovely service I had. Will be long time customer for sure.
02 November 2020 0:52
Great customer service and very reasonable prices. I have been going there for years for both business and personal printer needs.
15 February 2019 7:53
I have been going here for my colour & black ink refills for about 9 years. The owner is so kind & always helps me. I wait 20 mins, go back & my ink cartridges are refilled & always great for another 6 months or so. I am very happy with the service I always receive. I came here last weekend & this was the only time I've ever had a problem after refilling. He asked me to come back & very generously gave me 2 new cartridges for free because I have been such a loyal customer. I will continue to come back here because they are such kind, knowledgeable, helpful people & I highly recommend this place if you need assistance for your printing needs.:)
10 October 2018 11:45
Awesome service! Kouros teaches you all the tips and has the best prices on toner and ink.

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