Fredy and Matt were responsive, clean and professional. I would highly recommend (and I do) Absolute Plumbing for all your plumbing and heating needs. They are a great local company and family!
Fredy came to our house late on Monday to fix a burst pipe, at the last minute. He and his brother worked hard into the night and were super informative and helpful. They made sure to inform us of everything they were doing, and spent extra time giving us tips and recommendations for how to avoid further issues in the future. Their time and patience were incredibly appreciated.
I would give this company more than 5 stars they where fantastic, from the young lady Gloria who took my call, to Freddy who then called me to go over options and answer any questions, my issue was my gas hot water tank had just started to leak into the pan, Matthew came the next day, they worked in my furnace room on the coldest day we have had this year, they where respectful of us and our home, the work was completed in a timely fashion my furnace room was left cleaner then when they arrived, we where given a tutorial on the new hot water heater and how to prolong its life, I would recommend Absolute Plumbing to anyone looking for a plumber, thanks Freddy and Matthew we appreciate you.
From making the appointment to the service, all was very good and on time promised. Freddy explained what was required and the cost up front and then fixed the problem.
Braeden diagnosed and repaired our plumbing problem quickly and efficiently. He was incredibly professional and kept us updated with progress reports throughout the job. I highly recommend Absolute Plumbing Solutions - excellent customer service and great value.
I found Fredy to be very friendly, honest and efficient. He solved the problem with my washing machine, reassuring me that I could contact him any time I required his help. I was impressed by Gloria who was very helpful when I first called, asked the right questions and made me feel heard. I would definitely recommend Absolute Plumbing. Anne Marie
We can’t say enough about how pleased we are with the service provided by this family run company. From the initial telephone call from Gloria to the completed job by Fredy and Matthew, all was performed in a professional, friendly manner. Prior to the installation of the water heater, Mark did a pre winter checkup on our furnace and gas fireplaces. We now have peace of mind as we head into the winter months. This is a company you can trust completely with all your plumbing and heating needs. Highly recommend Absolute Plumbing Solutions!:)
I called Absolute plumbing with a urgent request and Gloria worked everyone’s schedules for Braydon to arrive within a short time. He was polite, respectful (put booties on to protect our carpet) and quickly sourced and fixed our issue. He even offered a free inspection of our house hoses and gave us a coupon for other services we may need. Great team! Don’t hesitate to call them if you need plumbing services.
Very happy with our first service visit, both guys were friendly, on time and professional. They came and did a great job, fixed the problem & let us know of things we need to keep an eye on for issues in the future. Did not push to charge for “extras” that weren’t on the to do list, and once finished left zero mess. Would recommend & call again
Great service and communication! The problem we were having with our gas fireplace was diagnosed and repaired quickly and efficiently. Thank you Henry.
Our kitchen sink was leaking and nonfunctional. Absolute came the morning their office opened after the weekend and fixed it. They explained the problem and how to prevent it in the future. They really have the quality as well as the family-owned feel.
Mark arrived, friendly and professional. Sorted out the leak, fixed the leak, kept me informed about every step, laid out pricing so I knew what I was dealing with financially. Cleaned up well. Very impressive Would not hesitate to call should we have any more problems.
Fredy and Brayden helped me to solve an ongoing toilet issue. They had the part I needed and installed it on the spot. They also recommended a great product for drain maintenance. They were very professional and enjoyable to work with and I would highly recommend Absolute plumbing.
Prompt, professional service. I called late Monday afternoon and the team arrived here early Tuesday morning. Courteous, friendly, approachable, and provided quote options up front prior to the work. Great clean-up after the job as well. Would highly recommend and would use again in the future!
Removed cracked bathroom sink, advised about kitchen faucet leak, fixed bathroom sink so it will hold water. The service was immediate. Mark was very professional in advising what the problem was, what parts I would need, what it would cost. He removed the cracked sink and cleaned up the area. (I had a new sink—wrong size). He fixed my other bathroom sink so it will hold water. I am very happy with the service
Henry arrived on time and performed the maintenance service professionally. All my questions were answered clearly in detail. I’m happy with the service.
Absolute Plumbing associates are excellent to work with - a very pleasant experience. They responded quickly to our request & were able to help on short notice. The plumbers were completely professional - very polite, knowledgeable, helpful, organized and efficient. We highly recommend them without hesitation and will ask for their help again for future projects.
As we approached the first hot weekend of the summer, our pool heater refused to fire up. I called on Friday morning at 9: 00. Henry was able to fit me in between his other work, they made a trip to Vancouver to pick up a replacement part, and by dinner time our heater was up and running. My grandchildren (and I) are most grateful and I know the pool will be busy all weekend.
We have been using Absolute on our properties for several years now. We have used multiple plumbers in the past but Absolute by far is our choice. They are always there to help you and are very good with our tenants. Customer service and professionalism is something that we highly value and Absolute has been a pleasure to deal with as well as for all of our tenants.
They are such a fantastic group of people to deal with with all plumbing situations and issues. We had a surprise leak in our bathroom during a very stressful and busy week. We called around to local plumbers but they all were such a pain to deal with until we got a hold of Absolute. The Absolute team took our call and was super pleasant to deal with and ensured me they would to their best to fit me in even though they were fully booked for the day.
To my surprise they also had an awesome booking system that texted my phone to confirm my service request as well as a snippet/bio of the installers that were planning on passing by and their estimated time of arrival. This was incredibly helpful as it let me plan my day accordingly and know when to best anticipate their arrival so I could continue on with the rest of my errands during the day.
The team finally made it over to our place to take a look and do an inspection on our leak, it was end of day, so they hoped to be able to take a quick look and prep with the parts and pieces requires for the next day. Upon inspection they realized the leak had more issues than we anticipated and knew we would be without accessible water for probably another day or two, and instead of leaving for the day, they stayed past their end time to fix our leak instead.
Not only did the fix and find the issue with our plumbing system but they also took the initiative to point out the things we could do to avoid this situation again and even quoted us for a package deal to fix out worn and dated valves and completely cleaned and resealed our toilet with the necessary parts at a great rate.
I honestly never had such a pleasant experience with home renovations or repairs, they are usually over priced and under delivered, and a total pain to deal with. Well, definitely not the experience with Absolute Plumbing, I would recommend this team to ABSOLUTELY everyone and we plan to use them for our upcoming renos, without a doubt they are the best in town!
We started with the excellent customer service when the lady phoned and provided us with a time frame within hours of our request. Then, the technicians arrived on time and right away the team informed us what to expect and they did an excellent job to the point that I requested more plumbing work to be done in my house that was not as urgent as the leak repair. I have their phone number available to recommend to my family and friends.
Absolute recently replaced my old boiler and water tank with combi-boiler. Every part of the service was prompt, efficient and, friendly.right down to the excellent cleanup (which is much appreciated). I have Absolute trust in this family run service, will use again without hesitation and recommend them to all. Thank you kindly Henry, Freddie and, Gloria.
These guys are great. I have used them twice. I both cases they not only diagnosed the problem correctly but the workmanship to fix it was excellent and the place was left super clean Fredy also explained clearly what the problem was and what they did. Full marks!
Fireplace repair. I had Acorn and Pro Gas in and neither fixed my issue but charged me for service anyway. Henry and his partner from Absolute came in, fixed my problem and I now have a fireplace I can ABSOLUTE…LY enjoy.
Great service and so fast! Absolute Plumbing was recommended by another company who did not have the equipment to deal with our blockage - same day service and totally knew what to do and explained everything as well as gave us tips to avoid issues in the future. We will use Absolute for all our plumbing needs and have already asked about doing some upgrading! Thanks Fredy! You rock!
Excellent, friendly and prompt service…from the initial call with Gloria to schedule an appointment through to the visit and work with Fredy. Definitely recommend Absolute. Thanks!
Simply put - PERFECT! Absolute was prompt, responsive and effective.which is what I expect from a Service Provider. These guys took that up a notch! - they were also kind, caring, professional, and took time to connect and communicate. This set them apart and is appreciated by our entire family whom they helped tonight. They have my highest recommendation.
I called Absolute Plumbing Solutions regarding a leak I found under my kitchen sink. From the initial call, to the communication day of, and to the repair my experience was seamless. I especially appreciated the text message that Fredy was on his way. I would highly reccommend Absolute Plumbing to anyone looking for a reliable and dependable contractor. You won't be dissapointed!
I highly recommend Absolute Plumbing Solutions. I have used them for plumbing and heating issues at my house. A week ago I had a clogged toilet. I tried using a plunger and a toilet auger to remove the clog but I could not clear it. So I called Absolute Plumbing Solutions. The technician's name was Fredy. He was on-time and he fixed the issue. He also took the time to explain the issue and he provided information of how to perform maintenance to prevent clogs. Once again great service from Absolute Plumbing Solutions.
In my experience when I contact their office by email, text, or phone they'll contact me to find out the issue and then schedule the technician. They also provide ongoing communication. I haven't found many plumbing and heating companies that keep a customer informed as they do. Overall, I experienced excellent customer service and my issue was resolved promptly. Again, I highly recommend this company.
We couldn't have asked for a nicer, or more professional service. We appreciated the email confirmation of our appointment, the text to let us know the arrival time, the excellent work performed in a timely fashion, and the overall professionalism of Absolute Plumbing!
Our kitchen drain backed up and started coming up the hot water tank drain and flooded our floor. They came on a holiday when no else was open, found the clog, and then went another 50 feet with their snake. And I just found out they offer free grocery delivery for seniors! That kind of community spirit is increasingly rare these days, and really says a lot about the company. From now on we will be definitely be using Absolute Plumbing every time we have a plumbing or heating issue.
Absolute Plumbing Solutions were hired by my Strata to investigate a possible water leak in my condo unit. I was greeted by Fredy Sanchez who arrived on time and had a very clean and professional appearance. He communicated very well as to what he would be doing and kept me updated with his progress throughout his troubleshooting. Fredy was able to find the leak from behind my shower head and rectify it quite promptly. He was also very personable and it was great to learn about this excellent family business. I hope I don't have to use their service for water leak investigation again BUT if I do, I'm very happy knowing that I have a trustworthy company. I'll also be using Absolute Plumbing Solutions to do a pre-purchase inspection for when I eventually buy another condo/townhouse.
Fredy and Braeden came out and got rid of all the tree roots that were affecting our pipes. They went above and beyond explaining what needed to be done next and explained thoroughly how to use their Bio-Clean product to assist with clearing the drains. Highly recommend them!
Fast, reliable, professional and clean. Use of technology to let you know when arrival will be and who will be arriving is a fantastic way to do business.
Great experience. Arrived on time. Very professional and courteous. Took the time to explain the issue (took photos, drew diagrams). Tested the system thoroughly after completion. Very satisfied. Thanks.
Prompt, efficient, clean and professional. I booked an appointment for service and the technician arrived on time, explained the scope of service and advised the cost upfront. Henry took the time to review the work afterwards to ensure everything was clear, and then sent a thank you text later. Very professional. I highly recommend Absolute Plumbing. Thank you for your service.
Needed a new outdoor faucet connected to old plumbing. They were able to make time for us with our difficult schedules. Fredy was friendly and took the time to explain what he was going to do in detail. The work was done well and at a reasonable price. I would definitely go with Absolute Plumbing again.
Absolute Plumbing Solutions was there for me when I really needed them! I texted them late Sunday night with an emergency and they responded right away and took care of my issue first thing the next day! They are professional and a pleasure to have in our house. I will call them every time!
As good as it gets for Plumbing, Heating, Natural Gas & Water services. Honest, trustworthy, timely, communicative, fair and competively priced. We will always use them for our plumbing needs.
Fantastic service. Highly recommended. Fredy and his team were professional, knowledgeable, courteous and impeccably clean. Most importantly, they understand the nuances of condominium strata's. This was especially helpful, in my situation. Highly recommended. Many thanks, M.
Splendid service by Absolute Plumbing many thanks to Henry Sanchez He interrupted his very busy day to help me repair my washer I am pleased to recommend Absolute plumbing to others Thank you Henry
Fredy and Braeden were great, very professional and polite. The booking of the service - installation and paying was a breeze. I would Absolutely ;) recommend Absolute Plumbing Services.
I have been a longtime costumer of APS since they started up their business in South Delta. Both Fredy & Henry and their team have always been extremely professional, courteous, and responsive to all my plumbing & heating solutions. I will continue using this fantastic local company and would highly recommend them for all your Hvac needs.
Thanks for good job well done for our recent Sump Pump system replacement. We have been using Absolute for the past five years including water main bust emergency, drain pipe clog, kitchen sink pipe leak replacement.
Thank you Fredy, Henry, Mark, Gloria and teammates.
One of the best experiences I have had in all the 30 years owning a home. Started with leaving a message on a holiday Monday and getting an instant reply, from Gloria, she is so on top of everything. Gloria kept the communcation open and on going (she is key to this company). I was on a waiting list and got in sooner than expected. Fredy and Braeden showed up within the hour that Gloria said, and they even kept me posted with texts (how long they would be, etc) I was never left wondering and waiting for an arrival. Such a great experience. Fredy and Braeden are very professional, explained everything in detail, such great guys, loved everything about them and the company, right down to their uniforms. CLASS ACT. I would absolutely recommend them to everyone. Local in Tsawwassen. Their work is superior, efficient, they are respectful, and with the clean up after you wouldn't even now they had worked on the plumbing and clogged drainage for 2 hours. Very very satisfied with Absolute Plumbing Solutions.
Fredy took on a project that other plumbers weren’t willing to do. We had a brand new tub that was poorly installed and needed to be fixed. He took the time to really assess the situation, come up with a safe and effective solution and then complete the job in a timely manner. The results are fantastic and I would happily call them again.
Excellent service from beginning to end. They are so knowledgable and willing to give you all the information you need before making a decision. Very professional, great quality. The best plumbers in the business!
We had our old toilet removed and a new one replaced and the installation was so fast and we are very happy with the results! The team was great, we managed to lock ourselves out as soon as they arrived and they were patient enough to wait while we left to pick up our spare keys and get back into the apartment. I would definitely recommend their services to everyone. Thanks again!
Thank you Freddy and team for the great quote and quick turn around time to install the ice/water machine. They were on time, clean, neat, tidy and polite, we really appreciate your services!
Fredy and Braden came to our place and re and re'd a toilet. Our experience was excellent. The work was was done on time, professionally and when they had left the space and work done showed as being exemplary. I have no hesitation to use Absolute Plumbing again or recommend to others.
1 day after my call, the technicians arrived as promised! They were very professional and courteous. I will be referring Absolute Plumbing to my family and friends.
At short notice Absolute attended to my request for connection of my new sink and faucet. The work was completed very satisfactorily. I highly recommend their services. Thank you Josh.
I was impressed by the politeness and friendliness that I received when I called. I was given a service time within a few days of my call with the name of the assigned plumber. I received confirmations by text and on the day of service happily received a call that they could come earlier than expected. Fredy and his associate were friendly, courteous and well prepared to handle my small job. I was very impressed with their work and their explanations. I would recommend Absolute Plumbing Solutions to my friends and family and will not hesitate to use them again for any future plumbing, heating or drainage problems.
Friendly, efficient and effective service. These folks are highly recommended. Thanks for the hard work and success despite all my questions and getting in the way at times:) Greg
Very good service. They came when they said they would, were personable and informative. What I really appreciated is that they didn’t treat me like a dummy. They were forthright in saying what was wrong and didn’t try to over charge me. Their quote was actually much less than I was fearing. Would use them again and would recommend them
Thank you for the quick response on a Friday night call-out. Fredy cleared the clog 70 feet down the drainpipe and did a retrofit on our 20 year old piping system that was the probable cause of the problem. Fredy was very professional and his customer service was very genuine. Life is difficult when your kitchen sink doesn't work. We're very happy now. Thank you so much!
Freddy and his team were great! Very informative and also budget conscience. They offered multiple possible solutions to our plumbing issues. If needed we would definitely use them again.
Highly recommended. They went the extra mile to make sure everything fit and worked with my newly installed cabinets. Very professional and polite a pleasure to work with. Thank you!
Prompt service, and friendly staff. I felt so bad about breaking my sisters sink but now the dishes are clean and all is well. Not that I have an aversion to talking on the phone or anything, but the text message correspondence was very convenient.
When we discovered a leak in our sink, we called Absolute Plumbing Solutions. Within minutes we received a call back, and soon after that, had our appointment booked. The team arrived on time, and efficiently repaired the leak. The cost was very reasonable, and our sink is once again in excellent working condition. Thank you Absolute Plumbing Solutions!
Hi I just wanted to share the amazing service I experienced from Freddy and Josh from Absolute Plumbing Solutions. They showed up on time today as they scheduled / booked last week. There customer service was 5 stars. Polite / professional I would recommend them for any of your plumbing issues. They solved the problem right away and also help fix couple other things they noticed in there pre-inspection. Truly appreciate your service guys! Keep up the good work and call Absolute Plumbing Solutions for all your plumbing needs. Thanks Ricky G.
I had a leak under my kitchen sink. They were the only plumber willing to fit me in on a Friday afternoon. They were courteous, kept me informed of their schedule and if they could squeeze me in. Sent me confirmation text. Arrived in clean uniforms, and put shoe covers on before coming in. Knowledgeable. Figured out the issue quickly. Set expectations, gave me a specific quote on site before doing the work, and had the parts on hand. Also looked into another issue I needed, gave quote for that, had parts on hand. They did the work quickly with no issues. Left the work area clean. Was able to handle the invoice and payment on site before leaving. Sent an email copy of detailed invoice by the time they left. Courteous, clear, and very easy to work with. I would totally recommend or work with them again!