I will always choose access-rental-cars when I come to Vancouver. Every single time the best prices and the service is fabulous! A big thank you to the whole team!
Dean at Access Rent-A-Car is an exceptional employee who goes above and beyond to assist his customers. During my recent trip to Vancouver, I had the pleasure of dealing with Dean, who was an absolute delight to deal with. Not only did he help me choose the perfect vehicle for my needs, but he also provided me with valuable insights about the city's top attractions and must-visit spots.
Dean's attention to detail and commitment to excellent customer service were evident throughout my entire rental experience. He took the time to listen to my requirements and offered personalized recommendations that exceeded my expectations. His knowledge of the local area and friendly demeanor made the entire process effortless and enjoyable.
I would highly recommend Dean and Access Rent-A-Car to anyone visiting Vancouver. His professionalism, expertise, and willingness to help was second to none.
Exceptional customer service and the Mazda 3 myself and my wife rented was very clean and had some great functionality in it. Sang our lungs off the whole way to Whistler! Thanks again guys
Absolute fantastic service and the staff were extremely grateful and accommodating. My family and I did various trips around British Columbia and had my children with me and Dean one of the members of staff was very helpful supplying booster seats and making the trip a huge success and very easy. Highly recommend using this company as they cater for all needs. Wonderful service.
I used their services twice, and it was amazing. Ben is always kind and thoughtful to customers, I am so impressed. Their car is super clean and organized, and they have an easy system to pick-up and drop-off. I really like them. I will rent a car again whenever I need. Thank you Ben.
The whole process was super stress-free! They were very accommodating! I booked the car for 5 days and but then needed to cancel it down to one day. The pick up and drop off process was quick and efficient and the car was such a smooth ride. Overall a great experience and will use again!
They are currently constantly picking up the phone and immediately hanging up. Apparently horrible customer service, whoever is working on Sept 20,2021 is flailing. Just trying to rent a car to see family on the island. Don't rent with Access.
Allan at Access Rent a Car was a great help in coordinating our rental—I was in the middle of dealing with nightmare car rental companies and was worried we'd have to change or cancel our trip. Allan responded to all my messages quickly and our Nissan Versa was clean, peppy, and turned out to be an essential part of our trip. Would strongly recommend Access Rent a Car!