Adaptive Technical Inc.
11 reviews 4664 Lougheed Hwy. #100, Burnaby, BC +1 604-357-3456 www.beadaptive.ca suggest an edit
26 November 2023 5:43
Always great service. Knowledgeable troubleshooting and they don't make you feel like an idiot!
24 November 2023 4:07
I recommend Doris Santos; she understands my needs and was able to solve my problem twice. I really appreciate her attitude in listening to what I needed and helping me resolve it.
03 August 2023 10:20
Great team to work with for all your computer technical needs. Staff very helpful and knowledgeable.
15 July 2023 23:25
Helpful support team that takes on IT issues that pop up so we can focus on work. Always pleasant and done in a timely manner.
24 June 2023 3:50
Always helpful and give immediate attention to your tech problems.
Adaptive does not quit until they have found the perfect solution!
Adaptive does not quit until they have found the perfect solution!
15 June 2023 6:11
Really surprised by my experience. I called, asking if the company was able to send someone to help my company with a computer problem. He said no. They only provide service for customers. I asked him to explain what it takes to become a customer and he told me to fill out a form online and someone would get back to me. The guy couldn't have been less interested in helping us.
He called me back (unsolicited) and said that I must have misunderstood him and that someone would give me a call. I think he realized that he was making the business look bad. I asked him to get someone to call back on the same number he just called but he ignored me and tried to get all of my contact info. He didn't say when I could expect a call back.
Update: The owner called me directly and did a great job taking responsibility. He helped find a solution outside of his firm which was a gesture that I really appreciated. He did a good job trying to make everything right and I would trust this to be the norm at the company.
He called me back (unsolicited) and said that I must have misunderstood him and that someone would give me a call. I think he realized that he was making the business look bad. I asked him to get someone to call back on the same number he just called but he ignored me and tried to get all of my contact info. He didn't say when I could expect a call back.
Update: The owner called me directly and did a great job taking responsibility. He helped find a solution outside of his firm which was a gesture that I really appreciated. He did a good job trying to make everything right and I would trust this to be the norm at the company.
21 April 2023 2:31
I called their helpline for assistance with login issues. Nobody answered my call so I left a voicemail with my call back number. And I was amazed to receive call back within a minute and my issue resolved within minutes. I am greatly impressed by their service.
28 March 2023 20:58
Colin did a great job of getting to the bottom of my issue! Super friendly and accomidating.
01 March 2023 7:41
The Adaptive team is always helpful and resourceful in troubleshooting our issues. We appreciate the team and all their efforts!
26 January 2023 2:36
Thank you Deawan for prompt help to update my laptop. I recommend this company to anyone.
23 December 2022 1:11
Adaptive is super great, they always get us back on track and troubleshoot our issues quickly! Awesome customer service!