Justin took the time and care to find exactly what I needed to hook up my old Bose speaker. He explained settings to ensure that it would work and when I got it home it worked flawlessly. He is a super hero! I had previously bought a different unit and cables from a different place and they didn't work. I will definitely go back to shop there and ask for him by name. His customer service far excelled any I’ve experienced for a long time.
Fantastic Service! Justin was so helpful and very knowledgeable. They have an excellent selection of televisions that are actually hooked up unlike so many other stores. Love this store.
Justin was friendly and courteous. He made sure we had the correct information for him so that he could get the parts we needed. I’ve had good experiences every time I see any of the staff in all departments at Andres Penticton.
Roberto was extremely knowledgeable and friendly. Left with a loaner phone for my granddaughter who was very anxious and stressed this morning before school that her phone would not work. Thank you so much. Cannot tell you how happy she will be when she comes home from school. Good job.
Outstanding customer service knowledgeable and very friendly staff. Paul was Extremely helpful in The Choice of stereo components to purchase as well as placement for installation. Overall my experience was memorable i will will return for my electronic needs. I recently had to return to get a stereo in my boat the service was Exceptional and the prices were very reasonable.
Asked for a decent replacement sound system for my RV and extremely pleased with the outcome. Great advice, install was perfect and happy with the serious upgrade.
Paul and the guys came through matching auto stereo product and service to my needs. Courteous - yes. Installation completed on time as promised - yes. Orientation before I drove off - yes. Would I recommend Paul & Andres to my friends? YES!
Paulo is awesome, I been using his devices for years, he always goes out of his ways for a guy and tries to give you great prices and tells you what you should get, unlike other stereo shops that just make you buy things that don’t sound as good as it should! I won’t go anywhere else!
Shop at Andre's Penticton quite offend for all my electronic needs. As well as Telus products. The guys there are always great. Very helpful and knowledgeable.
The staff are so helpful, and have a vast knowledge of all their products. We ended up with a kick a$$ JBL Party Box that rocks our patio, tailgate, and the beach! Thanks so much Paul, you were right man, this thing is awesome!
From the moment I walked into the store to purchase my TV and microwave to the guys showing up to install, the service I received was amazing, professional, and efficient. Justin helped me along the way as well as the guys who set up my system were fantastic. Right on time, friendly, and boy oh boy do they know what they are doing. When they had finished the install they were so helpful to take the time to explain the details of the remote system, and the tv's capabilities. The wall mount they installed was done absolutely perfect, that mount/TV isn't going anywhere. I highly recommend Andre's and their instalation team. Thank you from one satisfied customer.
I purchased tower speakers for my wake boat from Andre’s and had their team do the install. I was given great sales advice and the installation team was very professional and friendly. The job was completed in a timely manner and the end result sounded perfect and looked fantastic! Certainly above and beyond my expectations! I would highly recommend the Penticton, BC Andre’s for all of your electronics needs
Exceptional customer service from Paul on several occasions. One time I came in looking for help with an issue I was having (product issue and no fault of Andres) and Paul was amazing. He didn’t give up until the problem was resolved. Thank you!
Paul was very helpful with helping me with car stereos and up front about an extra cost that came with my car. He even phoned me after I had an appointment booked and said he could get me in right then because of a no-show. The man who did the installation (believe his name was Brian) worked extremely fast and was also very nice. Overall very good experience here and will most likely be returning for anything in the future.
Really appreciate the kind of service that I received from Andre’s in Penticton. All of the workers were kind, patient, and welcoming. I dealt with Josh most of the time, and his patience with me was second to none. He helped me get a system together that I am completely satisfied with. I had so many beginner questions, and I went back-and-forth many times, he greeted me and talked to me the same the last time as he did the first time. Very professional. I will continue supporting this business, and telling others to try it out too. Thank you Andre’s for the exceptional service including the installation service, which they hire privately but was still amazing.
Justin at Andres in Penticton always has the answers you need and customer service is wonderful as well as product knowledge. We like to talk to him when we come in. Goes the extra mile for you.
Paul is knowledgeable and easy going never pushy. A pleasure to deal with. Justin is also very knowledgeable and helpful. Pleasant people to work with.
Recently bought a 65" Sony tv through Andres and was going to just look at the tv in person and then buy it off Amazon. I ended up buying the tv Rite then and my sales man found that they were going $100 off in 3 days so he got me the cheaper price. An overall excellent experience
Our refrigerator died and we decided to try Andre's to see what they had in stock. We spoke with Josh and were very impressed with how knowledgeable he was. So impressed that we also ended up buying a washer and dryer as well. Great experience, thanks Josh!
Every time I have needed assistance for my car fobs, The service has been spectacular! Paul was eager to help immediately, I am so pleased with the pleasant service I receive.
Mike was very helpful and concise with my options and got me to buy what I needed. Very happy with his service. I have purchased many items from Mike at Andres and his service is the best
Great price on Alpine car deck with all the features. Excellent service and timely install! I've never had better. Paul set stations, connected Bluetooth and showed me how to use it. Thank you for making my day.
Had an awesome experience with switching my phone over. Roberto was so nice, super helpful and very easy to talk too. Would 100% recommend this place for all your Telus needs.
Roberto was hands down the best Telus rep I have ever dealt with! He was very knowledgeable and polite. I was able to complete my new phone purchase, set up and review my contract without skipping any important details faster than ever before! I will definitely be a return customer!
One BIG REASON I shop at Andre's is the EXCELLENT SERVICE, and to have Paul look up online without me asking, he was makeing sure I was getting a TV with Bluetooth just showed me once again I was at the right store, to buy my TV. Thank You Paul THANK YOU ANDRÉS
The knowledgeable staff at Andre's helped us select a new smart-TV best suited to our viewing preferences without pressuring to get a sale. Their service to deliver and set up the TV was worth the reasonable fee in getting it right first time and avoiding DIY frustration. We prefer to support local businesses and find that doing so results in quality services and products at a fair price. Andre's is a fine example of this.
Andre’s had the tv and the soundbar I was looking for. Customer service, with DJ, and installation, with Scott and James, were excellent. Great place to deal with.
Ordered new dash and stereo through Paul and the timeline and installation was seamless. 100% satisfied with the Product and customer service I received from Paul and his team.
Josh was pleasant yet knowledgeable. He's a keeper. Have made several purchases over the years. Fine quality items along with good information is always a winning combo.
Paul never let's us down. Just had our avalanche speakers replaced and a few weeks back had our blazer done. Treats you like family every time we go in. Cheers from the Wright's.
I prefer to shop locally - and my experience with Andre’s was exceptional, Josh was courteous, professional, and very knowledgeable. Will definitely be back to purchase any future electronics.
Phoned Paul about another alarm install, and he had me in within days. Brian did a excellent job installing and the system works great. These guys are good! Price was exactly what is was almost 3 years ago too.
I am always happy shopping at Andre’s, the staff is attentive, helpful, and not pushy at all. Thanks very much to Mike H and Justin G, they always take great care of us when we come in!
My wife and I went in to buy a stereo for our truck. Paul was very friendly and we enjoyed sharing stories with us. And he made us feel like we were the only ones in the store. He made time for us and very nice. Definitely recommend Andre's for all your electronic needs. Been going ng there for years.