Anytime Fitness

Staff are helpful and friendly.
Facility are clean as well as the equipments. It’s open 24/7 good for my bouncing work schedule.

Switched to this gym from Fit4less back in late August. It has been such an upgrade from my old gym. Equipment and facility is clean, rarely have to wait for machines, even during peak times it’s not super busy. Location is great and never had any issues. Thank you for being here

An excellent Gym with extremely friendly and professional staff! Great options for trainers and also their equipments are new and in abundance.

Solange is my Personal trainer! She is very motivating and inspiring.makes my fitness schedule on biweekly basis.love that the gym is open 24*4 hours.convenient to go anytime!

Hands down best gym I've been to! Great people, great trainers, gym is always clean there's always supplies to clean the equipment. Hands down recommended, 1000% worth it.

Working out with Solange has been a blast
The gym is well equipped for everything I need for my fitness journey!

LOVE this new gym! It looks so cool and fancy! 10/10 trainers and staff all super nice and friendly! Great equipment and room to do my yoga! There's also this super hot girl named Nya that works there hehe

Exceptional service and great location, and the staff is friendly, kind and exceeds expectations.

Awful awful experience with this gym at old location and new in the westshore. Some great friendly staff and some that need to put down the “pin” one of the trainers constantly stares around at others and never seems to be focused the people he’s actually training. Total dučhé. Equipment is okay but nothing is worth their outrageous monthly passes. Read the fine print because they will constantly charge your direct deposit for “occasional fees” that happened almost every month for the year contract. Stay away from this gym! Not worth the price. Poor equipment, staff, atmosphere, and price. Better off at local YMCA or anywhere but here!

Nice location and very clean. Worth of the money you are paying, with free personal training session upon signing up.

The gym is 24/7. But that’s pretty much all it’s got going for it. Horrible contracts. Weights are not ideal. The staff have harassed me with emails about policy’s. When all I did was let the door open for another member. And I’ve been reading some of the other negative reviews and clearly it’s just a power hungry gym just to top other gyms. I have just tried cancelling my membership today and they are hassling me about it when I should just be able to leave when I want. I suggest to not sign any of their greasy contracts and go to another gym.

A word of caution for those living in a van/camper and using the 3 facilities for showering of Anytime Fitness in the Victoria area of Vancouver Island. I arrived on the Island from Alberta in Oct 2022 for health reasons wanting to escape the -35 temps of winter, and of course some fishing. Having suggestions from friends living the lifestyle, and various utuber channels I decided to get a 6 month Membership Plan at Anytime Fitness Langford. I was honest from the start about my intentions of facility usage, and the Membership application information included Address - Mobile Living, which I still have. The staff were encouraging and helpful. Then when they moved to their new location I received this email on Feb 22nd

It is learnt and observed that you have been utilizing our clubs only for the shower facilities. Our gyms are intended to be a place where members workout and only members using the gym as intended may utilize gym facilities.
Using the gym solely for the bathroom, shower, or any other non-workout activities can have a negative impact on members using the gym as intended and therefore is prohibited. As such your membership is cancelled with immediate effect. The prorated amount for the unused term of your membership in the amount of $26.39 has been refunded back to your account.
Thank you,

The very next day I received another email:

We are sorry that you have left our family. We hope you had a great experience at the Club and that we have contributed to some extent in you achieving your fitness goals. We wish you the very best in your fitness journey.

This gym is fantastic! The facilities are top-notch and well-maintained, with a wide variety of high-quality equipment. The staff is knowledgeable, friendly, and always available to offer assistance or answer questions. The atmosphere is welcoming and motivating with inspiring music. Overall, I highly recommend this gym for anyone looking for a clean, professional, and enjoyable fitness experience.

Solange is a fantastic personal trainer. I have not worked out since high school and I’m in my late twenties, coming in was so intimidating at first but the staff made it feel very welcoming. Solange is very knowledgeable and I could tell she is passionate about what she does, she explains everything in depth and put my needs and goals at a priority. I’m excited to come back and see what I can do here!

I’ve been going to this gym for quite some time now. And it’s been a pretty bad experience, considering the other gyms I’ve been a member of. The cable machines and accessories are very used and abused. The staff here are utterly rude and unprofessional. I tried cancelling my membership in house and they were very rude towards me and not easy going at all. Even Some of the reviews I’ve seen this gym respond to are immature and sound very childish. I bet I will receive some petty or passive aggressive comment after this review as well. Don’t waste your money on their money hungry contracts and 60 dollar key fobs.

We are members of Westshore gym from day 1. Love it- just across the street and great trainers Yemi and Solange, and staff! New to staff is Anthony- fit, knowledgeable and awesome at engaging with members! Absolutely shocked today and extremely upset to hear that he was fired summarily, without cause. This is grossly unjustified. He must be re-instated immediately.or our membership will likely shift to the YMCA when the pending Westshore Mall location arises. Please bring this fine young man back onto staff! MUCH disturbed- David & Daphne Fuller

People harassing and threatening others over masks to this day, you should all be ashamed of yourselves. Pathetic spineless society.

I should have pressed charges against this gym and the meatheads who want to make threats over masks. Loser activity.

Anthony at the belmont market location was friendly and transparent when setting up my membership. Great location with a good variety of equipment.

Anthony helped a friend of mine and I get Registered just before he was supposed to be off, taking time out of his day to make sure we had a good experience. He was super helpful and pleasant to talk to.
I can say the staff here is friendly and helpful!

Just started using the gym and I have Regina as my trainer.
She is great! Very attentive to my posture and form and helping me achieve my desired goals.
She came up with a good workout plan for me to start getting into things.
I highly recommend her as a trainer!
Gym is great, and well maintained. Excited to keep working with her.

I highly recommend Yemi as a personal trainer to anyone! He has so much knowledge in what he is doing and has made getting back into training more enjoyable. Very easy to talk to and helped me enjoy training again after being out of it for 2 years!

Great gym close to my house. The equipment is well maintained, it's very clean and never so busy that I can't get my workout in. Everyone who works there has been very helpful and even though I'm not the fittest guy, I never feel awkward or judged when I workout. I'd totally recommend Anytime Fitness to friends and family.

The showers are nice, there is an open area in the middle and everything you need is there. However, it is expensive, and can be somewhat cramped in some areas. Also, the ‘no term’ option is actually a three month contract, watch out! Otherwise, it’s a solid gym.

Awesome place to workout. Staff is friendly, gym is clean and they have a good variety of equipment. My preference has been for late night workouts, but it's been an enjoyable place at all times of day.

The gym itself - 4 stars. Well equipped, kept very clean, and lots of varieties of machines.

How it's managed and operated? That's where the lower stars come in. When gyms opened back up in June 2020, Anytime Fitness Langford (along with Tillicum, Downtown, Mckenzie, etc.) followed strict COVID protocols. On one particular day, I went into the Langford location and it was packed and I had left an honest opinion on here. The management of the club decided to fire back at me and then had banned me from entering their club, even though with Anytime Fitness membership, you are able to access any location.

Fast-forward to July 2021, I try contacting the club management of Tillicum (same as the management of Langford and Downtown Victoria), with an apology and taking down my initial review. I've emailed, messaged on FB & Instagram, and there have been no response.

I get that no one wants a "bad" review, but I didn't realize that management of a fitness center held grudges too.

So - the fitness club itself is perfectly fine, but don't get on their bad side. Then they will cancel you.

Update - If you read the other reviews under "Management" you will see A LOT of honest reviews and the management firing back instead of trying to help with the situation. Sometimes when people keep complaining, it's not them, but you.

#LackOfLeadershipInBusiness

I am always traveling and this is one of my favorite gym locations. Great layout and by far my favorite showers.

Love coming here. The app is very convenient for pre booking gym times which I love. Good selection of equipment. Lots of parking which is a plus.

I learned so much with my 1 on 1 training session! And had a great time! Super great Trainor and great place!

Its all right. Not a big gym, however, its not that busy that I can't work out the routines I want to complete in a session.

Positives: very clean and also has nice new equipment with a good layout. The new system they have implemented with the pandemic is very convenient and easy to use although (75 minutes is not long enough, but I get it).

Negatives: if you go during busy times good luck trying to get your workout done the way you want to. They have limited equipment and others know that and will monopolize equipment. An example of this they have two cable machines and sometimes people will use it doing some weird chest work out and spend 30+ monopolizing it. This can be said also about the limited benches and then others start waiting also and you end up with a traffic jam for equipment.

Very welcoming awesome and friendly customer service. Very clean and tidy. Managing well towards the covid rules.

Absolutely great atmosphere and staff. Great place to work out and get healthy. Easily accessible with 24 hour access. Always clean and sanitized. Glad I moved to this gym.

Anytime Fitness Langford, is not great when you are tenant living 4 floors above them! Being constantly woken up by the dropping of the Heavy Weights! The owner needs to fix this problem!

Unfortunately, management at Anytime Fitness Langford chose to commit a breach of contract over an issue pertaining to how I use the gym. They cancelled my membership without notice claiming that I breached a policy that does not exist.

I workout 3/7 days per week and shower afterwards. I currently do not have a working shower at home and use the anytime facility only to shower 4/7 days per week. Occasionally, like once every few weeks or months, my girlfriend and I use the gym together and shower in the same room so that another room will be free for other members. I pay the same monthly fee as everyone else and so does she.

I received a text from management stating that they notice I use the gym for mostly shower-only use, and they asked me not to anymore. Additionally, they said that the washrooms are for individual use. Neither of these terms are specified in the operator-to-member agreement or are policies listed in the current membership guide.

When I questioned them about the policies, even stating that I am happy to comply with their new rules once they actually become effective policies, they responded with immediate cancellation of my membership.

Really poor communication, customer service, creepy observations, and steps of action taken by the Anytime Langford team. Pretty irritating. I highly recommend reading the manager's response to other poor reviews to get a sense of how defensive they are.

If you like to be watched and analyzed for every move you make while using the gym, maybe this is the gym for you!

I have been consistently training with Yemi for the last 4 months. He has been very supportive providing me with incredible workouts, meal plans, daily tips about nutrition and excellent communication! He has amazing knowledge about fitness and truly cares about his clients! The community at Langford anytime fitness is also great with weights always put back and cleaned after use. Highly recommend Yemi and this gym to reach your personal fitness goals!

I am a young man who works very hard for his money as a commercial fisherman and does not have very much of it.

Despite having moved and my training goals having shifted ect. I do not qualify to be release from my contract.
I am finding customer service nonexistant. Staff showed zero empathy and where argumentative with me.
After sending the manager an email (the only way to reach her), hoping to have a human conversation, I Was shocked that all of received back was a generic email stating the terms of my contract. I called the front desk back and she confirmed that was the totality of the reply from ericka the manger. The email was not even signed by her, rather the anytime fitness team.
I politely expressed how I felt like I was being treated poorly and though that I was being extremely reasonable with my request's. The response was ''im actually very busy so I'm going to have to let you go'' busy with what customers? I am a customer.absolutely shameful

I would like to add a couple points
1) throughout this process I was not once able to actually communicate with anybody of authority within the company
2) I offered to pay some form cancellation fee
3) I was looking for month to month which for whatever reason is not being offered. Minimum 6 month commitment.which they will hold you the last fine print detail, even under reasonable circumstances

The equipment and staff are amazing! I had training with Yemi for 3 months and it was fantastic! I came into the program with very little knowledge about how to train, utilize, and strengthen different muscle groups. Also, I didn't know much about how to keep proper form and use the machines correctly. After these 3 months, I am confident in the gym by myself, and I know that I will be able to keep setting and reaching my personal goals. Yemi told me about all of the benefits of healthy eating and how it contributes to muscles growth. All-in-all the training session was TOTALLY worth it and I feel like I have become a stronger and more confident person in and out of the gym.

It's not bad. Been here since it started its open. It's a little small to have alot of people. Kind of a big downfall to be honest. The Personnal Trainer yemi is amazing and been with him for awhile, would highly recommend. Unfortunately the other staff at times aren't the best. Other then that you can lift weights and do other workout stuff I guess.if it's not to busy. Still rate it a 4 because it's not that bad. Just way to busy.

Very happy since I joined Anytime Fitness Langford. Friendly staff, the trainers are great, equipment in good shape and they are doing their very best to keep everything safe during this pandemic. I highly recommend!

Love the convenience- love that they do pre booked appointments so you don’t have to wait in a line, clean- staff are friendly- my only concern is the club allows you to film in the club- which is not always private for yourself as you could be in the background of someones video- would prefer if this would only be done in a more private setting like the studio. Otherwise very happy with this place!

I have been a member of Anytime Fitness for 10 years. This Sat I discovered I had been blocked from Anytime fitness Langford and asked to leave the gym. When asked for an explanation due to possessing a valid membership I was told by staff to call manager and all that he had been informed of was that I was not wanted there. Langford is not my home gym and turns out that due to usage my membership had transferred to Langford and they were not willing to accept my membership because being such a long standing member my fees weren't high enough. On behalf of Langford they did try to contact me through a nonexistent email. I mean never existed and they did apologize for the comment made to me about not being wanted and their handling of the situation but I want you to think about some things. 1. Anytime Fitness demonstrates no appreciation for customer loyalty nor do they respect you as a valued customer. 2. After a ten year membership with Anytime Fitness it took Langford only two months to create such a negative experience that I have cancelled my membership altogether. 3. If Anytime Fitness Langford put half as much effort into treating me as a valued customer as they do in claiming that all reviews they don't like are fake there would be no problem. I've been accessing gyms for 30 years and Langford is not worth $51.99 a month. There are good Anytime Fitness locations out there but Langford isn't one of them.

Wow. Liars as well. On sat Feb 28 I showed a member my valid reservation confirmation who then allowed me in. The moment your staff arrived I informed him directly what I had done and he responded no problem. It was the same on Mar 6 where I was told I was not wanted. For my home gym I interact directly with the manager every time I visit and there was no mention of Langford attempting to contact me and since I've been visiting langford club on weekends I'm not hard to find. Furthermore if your members had been members for ten years they would pay what I pay which is exactly what I mean about not showing value to me as a longstanding customer. I did acknowledge in my post that you had attempted to contact me and I did acknowledge your apology for your handling of the situation but your attempt to spin this as I'm the immoral person is more demonstration of bad business.

Excellent management and friendly staff. I felt very confident in this COVID time, the way they keep their gym so clean, there are disinfectant wipes available at many stations to wipe equipment thoroughly before and after use, plexiglass barriers are placed between the cardio machines and other machines are placed at 6 feet distance. No doubt they are busy but since the gym is 24 hrs open, am able to manage it. The best gym in west shore I must say.

The front desk girls are always pleasant and the personal trainer I worked with for 4 session, Yemi, really took the time to understand what I wanted to work on, my goals and start building some confidence in the gym! I absolutely recommend Anytime Fitness:)

This gym is very small but it's clean and the equipment is in very good condition. It is also very busy during peak hours and given the limited amount of space and equipment, you will be waiting around a lot.

If you are serious about working out and have limited time then find another gym. The YMCA, Westshore Rec or Club Pheniox is a much better option. Unfortunately with children, I can't take advantage of the 24/7 concept so I will move in after my membership expires.

I also had a very bad experience with management after making some suggestions for improvements. I really should of read the other negative reviews as I experienced the same unprofessional behavior.

Single Mothers rock!

YEMI AT ANYTIME IS THE BEST! Super personable, easy going and an all around good person. During my time using a personal trainer Yemi showed compassion and taught me strength is more then physical its also mental and I will forever be grateful for my experience with Yemi as my personal trainer!
If your looking for a professional, experienced easy going trainer that will still keep you focused and going Yemi is your guys and Anytime is your gym!

Not that good anymore not enough equitment and space for all the new memebers once my contract is over i likeley will not be returning:/

This is not a temporary issue it has been going on before covid. I cant even get on a treadmill or a bench without waiting. Club phoniex never had this problem. Also the staff seems to be rude at times

I have always liked going to the gym and working out but have always been concerned about my form! After a few sessions with Yemi, I have learned so much! He is extremely knowledgeable and goes above and beyond to offer feedbacks and ensures that everyone achieves their goal! I enjoy working out more than ever before! Thanks Yemi!

I recently joined anytime fitness, I was at the YMCA for years but because of the inconvenience of COVID-19 I didn’t care for booking appointments for my workouts.
My experience at any time has been nothing but positive. The personal trainer is amazing, I have learned more from him in three sessions that I had in my decades of working out!
My quads hurt today but in a good way LOL looking forward to my next training session!

The gym is extremely clean, staff are great. It's is quite well equipped. Very convenient location for me and I am happy they are open so I can still exercise to recover from a reacuring injury. Changed my rating.

Do not join this gym, the management needs some lessons in customer service. Look at the reviews, nothing but rude responses, denials and excuses. This is no way to run a business. I don't care what Erica says, I was a member.

Everyone should avoid this place!

Worst gym in Langford. On my second day at the gym I was cursed at by the a.m trainer for inquiring about squat coaching getting a reaction like I was speaking a foreign language and not worth his time. Management never followed up about it and Ownership has sent aggressive text messages. Needless to say I don't workout out there anymore. If you're a life-long-lifter like myself go to a different gym. Small size, poor machine selection (no back machines), and poorer management.

Have done a few sessions with the trainer, Yemi, here at Anytime Langford. He definitely knows what he's talking about & has helped me tons with technique, form, and confidence! I've enjoyed working with him and would recommend!