Anytime Fitness

Very good staff, happy that the cleaners come on a regular basis, Nikhil, evening staff has been really helpful and working tirelessly with the owner the betterment of the club.

Absolutely blown away with the recent improvements at this facility. The owner has really stepped up in recent months. The heat has been fixed, all the ceiling tiles that were previously missing have been replaced and there is a full-time custodian who takes phenomenal care of the cleanliness at the gym.

A huge shoutout to Nikhil, Kenneth, and all the friendly & helpful staff at this location!

The facility needs a whole renovation, like, tear down and redo; dents on the walls, smears on the mirrors, weird handmade signs, misplaced or missing weights, missing ceiling walls, exposed vents, dirty toilets and machines that are clearly very old. I was there twice and a family member was there more than a couple times. Got worse ever since I lived there. Once there was no staff present in the office until I was done my workout (about an hour and a half), someone could easily workout there who is not a member and no one would know. Either understaffed or neglectful staff there idk. I thought the $30-60 a year facility tax that Anytime gets from us would go to something but it seems this facility is using it for something else. Very sketchy there and felt unsafe working out there. Would HEAVILY not recommend to go there until serious changes are made. Unfortunately, best to go to the new ones in the lower mainland.

Updating my previous review as Nikhil has been working diligently to improve the gym with the owner. Missing equipment has been replaced.

How has a health inspector not closed this place. Embarrassingly filthy. Establishment should be ashamed of the state of their gym and equipment.

I like Anytime Fitness, they have good gyms and good locations. This location however uses equipment from 20 years ago. Everything is old, rundown, gym is dirty and has not been properly cleaned in a long time. Shattered mirrors, damages equipment, old equipment and small space. Probably the worst location I have been to. You know it's old when it has a place for iPod!

Worst gym. Not staffed properly want to cancel my membership but unable to reach anyone. The contact number mentioned on door and website doesn’t work at all. No staff members during regular staffed hours. Visited Wednesday around 5: 40 nobody is there.
But on door and website the staffed hours are till 8: 00pm
Worst customer service.

The broken mirror is what initially caught my attention, and it went downhill quickly after that.

The water filling stations look like they haven't been cleaned in a long time, and I would recommend not using them.

There is only 1 shower currently available, which also does not look clean. There is a buildup of something brown and wet under the hand dryer, which blows the water off your hands onto the electrical cord and outlet that the dryer is plugged in to, that also happens to be located about 8 inches below and a little to the side of it. Yes, the plug is a GFCI, but is that really the best location for it?

The equipment is old, but most of it works, some of the weight benches need to be replaced, but that's minor compared to the rest of the concerns. See the other reviews.

Overall this place is gross. The carpets and floor padding? Are very dirty and torn, and there's always a smell of some potent cleaner that is almost able to mask how bad the gym truly smells. The first time I was here I stayed for about 30 minutes and went home to shower, wash my clothes and shaker bottle, and hope I could get some antimicrobial medication, because I filled my water bottle and drank it without looking at the fountain close enough initially. (The left one is slightly cleaner than the right one).

This is actually the first time I've seen such a low score for a well known business, and after going in, I was surprised that there were anything but 1 star reviews. I'm honestly surprised that this location has not been forced to renovate. If I'm required to drive to another location to feel clean and comfortable while working out, that gym will not be an anytime fitness.

This place is a dump! This place just screams staph infection.
Missing clips, missing pins, broken equipment, missing weights, coffee cups and water bottles just laying around, the washroom’s/showers are absolutely disgusting.
Good playlist from 2009 though, which is probably the last time the owner stopped in to see how things were going.

I am a member of this gym and I would not recommend anyone to go to sign up at this location, the gym is supposed to be 24/7 but it has been closed for 2days without any notice. This shows a lack of professionalism and care for the customers

Staff often wasn’t there during staffed hours. Tried emailing to book an appointment, no reply.

Benches are disintegrating and clearly need replacing, a couple of the treadmills didn’t work.

Would avoid

Edit: since leaving this review I got an email from them to rate their service and contact them via email if there was any issues. I tried emailing but the email address bounced. Very professional.

Takes years for things to be fixed. Things that should be essential n top priority such as the air conditioner especially through the summer wasnt fixed till a month later. Some equipments were missing for a very long time still in need of replacement. Tried calling in to cancel my member ship DURING office hours and they did not pick up 3 times. Worst place to workout waste of money rather go to the guildford rec much better quality, cheaper and you get access the the swimming pool too;)

I've only been a member over a week, and I'm ready to cancel and find a different gym. I'm having nothing but constant issues with my fob even taken it back in and was told it's fine. The bathrooms are dirty, all the equipment is dusty and you can tell hasn't had a proper clean in a long time. Twice I've tried to deal with my fob issue during "office" hours and surprise surprise nobody is there, and don't even get me started on there never being any sanitizer to clean machines after use. Anyone know if I can change my home gym?

I’ve been going to this gym for a little over a year now. It’s been alright. Close to where I live. But these last few days it just remained close without a notice or anything. So I went to the closest anytime fitness, the one in fleetwood, which has been a pleasant surprise. Very well maintained. I highly recommend giving it a try.

This place initially well maintained when it opened up. However, sadly at some point the management stop caring about this place… For ex, never got replacements for missing weight and dumbells (its been more than 6mth) / Bad air ventilation (this place stinks/humid all the time) / staff never answer call / all the bench leathers ripped and apart / water filter light has been red for decade / many many other stuff. I really wish to gather people and prepare lawsuit if possible because I feel like this is go against our membership contract. If anyone interested please let me know

How can this be so bad? No ventilation. It was stuffy and funky stink. My wife actually had to leave. It was filthy. No vacuuming done. Both water stations have grey slime growing on them. Weights left all over. Carpet torn. Mirror broken with glass shards still on the wall. Missing ceiling tiles. It smelt so bad in the there it was gross. The cardio machine are rusty and filthy. Plus no tv or proper music options. I can't imagine it's ever been sanitized. Made my skin crawl. The owner must have given up.