Apple Plaza Walk-In Clinic

Doctor was helpful, but just FYI the receptionist puts you on speaker phone so do not give personal details of your issue. Unless you want all to hear.

Quick and easy I love these guys! If you've ever had to wait in a hospital waiting room for 12 hours to take care of something simple you will realize how good we have it here.

A doctor called me back within the hour and prescribed antibiotics for Strep throat. I am very satisfied as I am very sick, the weather and roads are horrible and my car won't start due to cold weather. In two days I will longer be contagious just in time for Christmas.

I had a great experience at the clinic this week. The doctor called me back within an hour and asked me to come in right away. I only waited five minutes before he saw me and I was so impressed with the system and the patient care. Thank you!

Un believably rude front desk, same, you know what, this time I've filled a complaint with the college of physicians. One star review is generous.

Was immediately put on hold for over 5 minutes, hung up and called back only to be told by a machine they have no appointments left. Fantastic. Doctors are great though

Apple plaza walk-in has consistently gone above and beyond for our family. Dr. Burgoyne is a wonderful man. So kind, personable and approachable. He made our son feel comfortable and safe during our visit. Cindy, is always so helpful, organized and efficient. It is apparent, the office runs very smoothly and they seem like a great team. She is friendly and always willing to help. Thank you to you both for your help during this very busy time

Well I must say that we are totally impressed with this Clinic. I called May 25,2022 at 8: 30 am, the lovely lady (sorry, I should have asked her name), was so friendly & took my message. Within under a hour Dr. Ingram returned my call. Dr. Ingram was very professional & friendly & asked thorough questions. Thank you very much for taking care of us while our Doctor is off for a few months. Sincerely, W&V Compton

Doctors are amazing, genuinely seem to care about your issues. Receptionist was kind and super efficient. Had a slight issue with paperwork being sent to the wrong lab for work, but super quick remedy for the issue. Would recommend.

I am a health care worker from the mainland. I was upset by the fact they turned the phones to unavailable after I mentioned on site the answering machine said they will accept calls starting at 8: 30am on the Thursday b4 good Friday. The MOA refused to speak to me or sinal to me any type of communication would not even recognize me just completely ignored there was a patient since 8: 15a.m. Present and trying to make contact. Note when u call to make appointment apparently the unavailable comes up if they r on the phone and u have to keep calling back till u get through. After I finally got through an appointment was made for a phone call with Dr. Thankfully he was helpful.

I have never met a doctor more caring than Dr. King. Thank you for taking the time to figure out what other doctors couldn't tell me.

I can’t thank Dr. Ingrim enough for her professionalism, trusting her patient, asking the right questions and genuinely wanting to help. This is the second time I’ve been lucky enough to have her at the walk-in (phone call) and I really appreciate her care.

My experience at the Apple Plaza Medical Clinic was nothing short of exceptional. It took a few times to get through on the phone but once I did connect the process was easy and handled in an utmost professional manner. The office assistant took my information and I was advised that a doctor would call me later that same day. I received the Doctor's call as scheduled and had a pleasant conversation with the Doctor. An appointment was scheduled for the following day. The procedure to enter the building was outlined by the Doctor during our phone conversation and everything went as scheduled on the day of my appointment. Kudos to Dr. Ingram who was kind, caring and professional and hats off to the office staff for making my experience a very positive one. If I'm ever in need of medical care in the future I'll be contacting the Apple Plaza Walk-in Clinic.

Very straightforward booking process, receptionist called to gather information, let me know a timeframe of when the Doctor would call. The doctor called before the scheduled time and was efficient and listened to me and my needs. Definitely recommend choosing this walk in office.

Yall 1 stars are TRIPPIN. I've seen 2 doctors here and have experience ld nothing but decent service. I can understand if yall got your feeling hurt, in that case, don't be so soft.
My physiotherapist recommends this place to me too

Tough to accurately rate because this clinic does some things very well and others very poorly. The phone in appointment worked well for me and they got me in within a day. The doctor was very friendly and caring. The office is poorly managed and has a very odd "cash only, cash upfront" policy.

The receptionist wouldn’t answer the door or even turn on the phone after they were supposed to be open. Refused to even look at me, after it was clear she had seen me knocking. Am too dishurt due to the negligence of poor staff.

I just have to say something here. I've been bothered since, and appreciate those who urged me to express myself here. I have haunting concerns about this clinic. I observed the most disturbing, gross, abusive behavior of one of the Dr's there. His name is very long, a full mouth full. Said to be from South Africa. Its been reported along with a recording. Since this is a member of the public in a very privileged place of trust.
I was just horrified at hearing how this Dr spoke to his patient. Even attacking her as a person and really crossing the line! Growling through the telephone. Professionally, Dr's are suposed to be impartial, not forcing their ideas and opinions on their patients opposite real medical advices determined by the more educated Dr's.
Critisizing and antagonizing a patient who was suffering and not liking his patients views of a matter and even threatening her. How disgusting and unprofessional. I was in complete shock!
Only reason I havnt yet released the recording to the media to hear in detail at the moment, is because of an investigation involving many others who also experienced the same conduct of him and one other at this same clinic.
Its a person's right to question the decisions a doctor makes if not to understand, then to have a say! There is no wrong in that. To cross the line professionally, and personally start verbally attacking a patient he knows nothing about, even slandering her person to assumptions, and accusations he knew nothing about, all because she was questioning his behavior and tone at her and that he only ever briefly treated this patient once pror according to all the records pulled.
What he doesn't realize is who he did this too. A well known internationally proclaimed highly regarded person, One who is a huge part of Canada's as a legacy in her work, for woman and children. Not just by our society, but in even deeper meaning yet to the national Canadian native society as well. Spent year's working in intensive care units throughout and helped thousands who suffered historical abuses. He has no right nor is it appropriate for him to treat anyone like he did her. She did nothing to deserve that.
He not only crossed the line in his position of trust, its my opinion further all without prejudice that this conduct is not only harmful, but dangerous should it continue so freely as was observed and experienced in the same by so many others.

The receptionist wouldn’t answer the door or even turn on the phone after they were supposed to be open. Refused to even look at me, after it was clear she had seen me knocking. I hoped the terrible reviews were out of date. Apparently not

Horrible rude receptionist. Never have I been treated so rudely. Hung up on multiple times when I was told I was being put on hold. Thought maybe it was just bad cell service. So went down there. Nope turns out the receptionist is just a miserable person who doesn’t know how to do her job. Refused to even speak to me except to tell me she was calling the police if I didn’t leave. Wouldn’t recommend this place to anyone. That witch deserves to lose her job.

I'm writing in awe of the conduct of a few Dr's in this clinic. Its shocking it has not been investigated or had its doors closed to protect from the few that are very vulgar & abusive. My wife & I were very concerned after an encounter with a Dr VDW JR. He should not be practicing. His attitudes at his patient without justification, leave you feeling worthless and even in shock. That he diagnosis outside his area of expertise without proper tests, just assumptions. If you try to explain what the qualified specialists have explained while seeking his medical treatment, he becomes very agetated, growling at you as he talks over you not listening to anything you say. Like your worthless & wasting his time.
If you are brave enough to question him or his diagnosis watch out. He becomes even worse, attacking your character. Its very disturbing. I would not have this man treat my wife or grandchildren. There is something not right with him. He seems to confident in his comfort of mental & even emotional abuses. To the extreme. When asked if he could explain his behaviors of attitudes that were very inappropriate, he refused. Even going to the extent of attacking her charactor not knowing I was present & listening. I can't imagine the reprecussions this behavior of such vulgar vocal tones & attitude could have for the wrong person needing medical treatment of one who acts and speaks at you in haste. To step outside your qualifications then become abusivly agetated when concern is raised, denying proper medical, and attacking your patient on an assumed personal level? For one with a medical licence makes me really wonder what this world's coming to. That your not even safe to go to a Dr only leave unsettled and fearful. Sharing our experience in our shock & deep concern around town with others, it seems to be a well known practice of this medical clinic. Someone needs to investigate these matters before one gets terrible hurt, or worse. Also, a house Dr should never advise against the diagnosis or treatment of qualified specialists. Especially not knowing the medical history or the patient. A person also has every right to ask questions. Especially when a Dr goes against the practices of specialized Dr's specifically trained in a field far exceeding his. This could prove volatile to the receiving patient.