Really disappointed. Technician came out on Tuesday, said a part needed to be replaced and he would come back the next day. Didn’t hear from him until the next afternoon, when he called and said he’d come the next day (Thursday). Heard nothing all Thursday, no answer to calls and text, no response when I requested a call from the company. I will definitely be avoiding this company in the future.
A technician came out to fix our dryer and it was a good appointment, fixed the issue etc however the issue came back after a few weeks. We schedule the tech to come back but he never showed at the time he said he would and never returned any of our texts or phone calls. I called the main office line and spoke with several office staff and no one ever re-dispatched a tech to fix our dryer. This has been going on for several weeks. This company has absolutely zero customer service. Do not use them.
We had one of their technicians service our dishwasher and 2 months later we discovered that he caused a leak which slowly went into the sub floor and has now damaged our kitchen floor. I've sent an email to the manager and called them but no response and the call centre is saying they have no insurance. Beware of this outfit they don't seem to be covered nor are they accountable for the damage they cause.
The repair of my washing machine that did not drain the water immediately resolved by the very professional technician Chris. He also explained how to use the washing machine and tips for maintenance.
We were very impressed with the technician from this service. The tech came out at short notice and identified the issue right away. We would recommend them, and based on our experience, we would say that they are trustworthy.
The service was fantastic, the tech came out the same day to reinstall our washing machine. He also noticed we had a loose pipe and fixed it on the spot. Great price! Would definitely recommend.
Extremely reliable and trustworthy. The technician was very knowledgeable and explained what he was doing every step of the way. He was very thorough and courteous and diagnosed and fixed the fault quickly on my fridge. Great service!
Sam came quickly and was efficient in fixing my fridge. He got the part required quickly and came back the next day to fix another part free of charge. Excellent service!
I point out this company and its technicians, as excellent in repairs, knowledgable and flexible with their schedules. Competence and professionalism are most important points when choosing the technician, and these experts can guarantee it.
Professional dryer installation at an affordable price. It was a pleasure to have technician from Appliance Repair Expert in our house. Would not hesitate to recommend their services.
I needed a fridge repair urgently, and Alex was able to see me within 4 hours. He took his time explaining things and paid attention to detail in his work. I'll definitely be using this company for any future appliance repairs!