Best Bank in British Columbia reviews - page 11

Want to downtown kelowna branch for business deposit There was no teller and lady try to tell me do deposit in machine I asked her branch open till 5 pm and she said after 3 pm you can only deposit thru machine. What's point to keep branch open...

I try to go to other branches when I need in-person things to be done. I experience too many mistakes from this branch. Also, long waits and few tellers.

Poor management and training.

I just witnessed the most annoying person (customer) today. She was rude and Arguing with staff saying “ you have to listen to customer”, “you work for me” and bringing up one of the employee’s mother into the conversation. Honestly kudos to all the...

Went above and beyond to help facilitate my purchase. Would recommend 10/10

Terrible if and when you can ever speak to someone, then dont accommodate or actually listen to your concerns.going to bank elsewhere ridiculous line ups and unperson-able responses

Nicole Overs was the best she helped me to open a new account with TD and explain every thing in details highly recommended

I met that woman too. Sent me away when I just wanted to open a stock account with $1000. I went with crypto instead and couln't be happier witj doge.

I had made an appointment to meet with one of their reps two weeks in advance and taken a day off of work to attend it. Well guess what, the bank rep I had to meet with calls me 45 minute before the appointment and tells me she can not attend it...

Very incompetent Branch. Facing one issue since March 2023 end. Have called twice to the customer representative and they said this can be resolved only at the branch level. Visited twice to the branch still no solution to the problem. Very...

They were helpful and palpably sympathetic with common banking problems that sometimes outwit the best of us (ha!). The staff addressing my inquiries were knowledgeable and thorough with the bank conditions that apply to my case. Although reasonable...

Promised to email me to explain my account issues, turned out to be perfunctory and never received anything.
Junk branch, I won't go again, and you're not the only one.

Had a visit at branch for moving my accounts from central to Western. Shikha Arora was patient and kind enough to help me out with this long process. Much appreciated.
A great customer service!

Atrocious customer service. Hidden charges are everywhere at this branch, and they do not answer their phone. Do not use this branch unless you want to be scammed.

Bank machines should be 24 hours everywhere.

If scared if homeless people sleeping by atm make it so you need the card to open the doors.

I've always appreciated BMO's services and frequently recommended them to friends. On November 14,2023, I phoned BMO for a new credit card, opting for delivery to a local branch for prompt use. The phone service indicated I could collect it as early...

My friend got blown off by the manager here, I’ve always had sub par service myself. Have you ever seen such a low rated BMO before?

Worst bank I have ever dealt with? Disgusting customer service and they steal your money. And it’s never correct. How can they treat a client like this! Yes absolutely disgusting. I hope no one ever has to deal with this bank. They will rob you and...

Front desk lady Val was no help at all. Very disappointed with TD’s customer service. Most likely will be moving my banking over to Scotia.

Worst online and in-branch bank in Canada. Constantly aiming lower. Hopefully, the recent RBC buyout will see heads roll and a massive overhaul of their pendantic, overly officious, inefficient, lazy, and unfriendly systems & staff. Really...