Best Bank in British Columbia reviews - page 12

By far the worst experience ever at any CIBC branch. If you only speak english, do not go here, they won’t help you with anything, instead of helping clients and attempting to make things easier they will do the opposite and make things as difficult...

The customer service is fine, good even. The problem with this branch is that it is simply too busy, all the time. You could probably drive down to Scotiabank in Langford, get helped, and get back home before you were helped at this location. Atrocious...

Great service! They are always so accommodating and kind. Very happy to do my banking here!

They had my money on hold for 7 business days even if I have my cheque hand in at this branch

I have always been nervous going to banks because of the bad experiences I have with advisors. However, the last two times I’ve met with Fidele at this location has been great. He was really helpful, and took a lot of stress of my shoulders. I highly...

I gave my daughter 3 bank of nova scotia drafts for her birthday.she went to her branch at Broadway and Mcdonald and deposited them to he account through the ATM. They indicated to her their was an error (they were not sure why or what) and they were...

I had above and beyond service, I wished i had got the names of both the teller and the girl who renewed my account today and made sure I was set up as I had a travel to get home, on the gulf islands. Thank you so much, best service ive ever...

Lady inside the branch was extremely rude and not wanting to be any help 2 feet away from the guy im talking with in branch and she cant talk to me i have to talk to him for him to talk to her and for her to talk to him then me complete nonesence and...

First time in Canada. I had a very good experience with this HSBC bank. The staff clearly told me every instruction.

I was helped by a nice Russian women called Marina, she helped me get my new card and explained everything clearly. Her guest service was exceptional.

Peter and Darwin are both so helpful and friendly. Thanks for being you, guys!

There was a kind Korean staff. She solved my problem quickly and accurately. Thank you to her.

It has been an absolute nightmare trying to get a hold of this branch. After over 20 calls, I still have not been connected to the branch so I am able to resolve a simple issue. I have been treated with utter disrespect by the call center personnel...

Terrible bank to deal with after having an account with them for 32 years. Worst customer service ever! They don’t care about you, just making money. Time to close all my accounts with Cibc. Crooks

ATM does not work outside of hours.

Update, zero Scotiabank is open beyond 4pm. This is mind blowing.

Rbc needs to get auto loans on to payees.
I hate having to go into a branch everytime

We visited this branch while travelling before thanksgiving a few weeks ago. Teller said we had to make an appointment for what we went in for - something we haven’t had to do before. Went back to our branch without an appointment and the teller...

There is a man who regularly sleeps in the ATM area from late evening to opening time, with no mask. It is not safe to use the ATM in such a small enclosed poorly ventilated space with another maskless person present for many hours of time. A better...

I found the Branch very helpful and looked after what I required in a timely matter