BC Women’s Hospital

I got the best care here. All the nurses and doctors were amazing. I was treated nicely and with respect. Keep up your good work.

I just had amazing experiences with BC Women’s Hospital.
My pregnancy had some complications so I needed to be in the hospital few times before labour. Always received the best services from all the staff, who were always welcoming, comforting, professional and lovely. The infrastructure is also great.
My experience was the same awesome during and after my labour (which was about 30 hours long). All the staff gave me all the assistance, great treatment, confidence, options, comfort and love I needed to bring my little girl to the world safe. Everything from start to end was fantastic, including the room that was super large and comfortable, including with big bathtub and large bed for my husband.
I have no words to thank BC Women’s Hospital enough. Special kudos to all the nurses who are heroes, especially Dany and Iris who was my guardian angels during the peak of my pain and exhaustion.
All my gratitude to the Hospital and it’s wonderful team.

Worst hospital for women giving birth probably in the entire world. My wife had NO EPIDURAL throughout the entire process even though we begged for one and the hospital staff kept telling us we'll have it.

Horrible place to go if you want good Healthcare. They value politics over human life, not to mention they are highly incompetent.

Avoid this place at all cost! We were going through a critical pregnancy and We needed a test done for Down syndrome detection. They made a dramatic mistake and mixed my spouse blood with the sample which resulted in a 3 weeks delay to know the test results. By then we will exceed the 5 month of pregnancy. I guess same as everywhere in Canada due to skilled worker shortage they are hiring whatever people they can find to play with your family health. You basically there like a lab rat for inexperienced doctors and nurses.

I had a procedure done here recently and the staff in the surgical unit were amazing. I was an anxious mess and they were all so friendly and made me feel so at ease. I’ve never seen a group of staff so calm that treat you like a human and not just a patient they need to get in and out. They also made sure I had the right next steps and medications I needed to be as pain-free as possible. I have absolutely zero complaints.

The nursing staff is incredibly supportive and attentive. They were kind and informative. The Dr.was effective and very good at his job but a little bit cold. Overall, would highly recommend this clinic to other women.

If you are just getting a Covid test and not pregnant or you don’t work in health care don’t go to this clinic. They will send you to 1290 Homer St.and now you have to pay for the test- $45.or $65.depending on what you are getting.

I just wish I could give BC Women's Hospital 10/5 stars. The staff were down right incredible for the birth of our first child. Can't imagine that experience without them.

We had an AMAZING experience delivering at BC Women's. This was our 2nd child but first time delivering at BCW. EVERY nurse we worked with were pleasant and professional. Everything was organized and we felt were were under the best care possible. We were also pleasantly surprised how good of the food was and how we get to pick what we'd like. We are so grateful to have the opportunity to stay at BCW this time. THANK YOU BC Women's and the entire team we are so grateful for you.

My wife had 3 beautiful and healthy babies here and our experiences were absolutely wonderful and perfect. Especially considering babies 2 and 3 were twins! (Thank you, Dr. Blumenthal). Thumbs up!

Please investigate well enough for the case, recent accident, the loss of 2 persons, a mom and baby.

We had an amazing experience!

Everyone was so nice, well informed, super caring, I had a C section and I felt no pain, recovery has been super fast, doctors and nurses were awesome, room and hospital are modern and we'll equipped… except for the fact that dad slept on a mattress in the floor… food varied from ok to very delicious, we got everything we needed, we just loved the experience.

Our little one is healthy and doing great

Special thanks to all our nurses Andrea, Danielle, Chedith and Lisa and also Dr. Katie Seligman and Dr. Michelle ️

Thank you, thank you, thank you!

The staff are excellent and most of the facility seems nice but SWEET BABY MOSES! The arbutus wing is trash. 3rd world hospital conditions. Apparently at this hospital 70 % of births here are done by c-section those who endure that hardship go to a recovery ward in the tiniest rooms all ghetto trashed with violent toilets. New father's like me have to sleep on the floor and some of the rooms have windows into hallways? Please rebuild this wi.g,

Blown away by the care and dedication of everyone who helped us through both deliveries at bc women’s. After complications thanks to baby with my first labour I was determined to have a better experience. The staff especially those from South Community worked so hard to give me what was progressing as a genuinely positive labour experience. There was a complication at the end due to baby and the team responded so quickly she was out within 7 minutes of noticing an issue.
I’m so appreciative of the genuine consideration to give me a labour I wanted and beyond comforted and grateful that when things were out of our control they responded quickly and did what was needed to save baby.
We will always be so grateful to the staff and feel very lucky our children were born here

I have been on a waitlist for the CCDP for perhaps close to or over 3 years.
I have contacted the clinic multiple times to see if I am still on the waitlist/ to see where I am on the waitlist and I was assured that I was still on the waiting list.

My doctor just called me to tell me that the CCDP cancelled my referral due to no response from me. I was never contacted by this clinic in any way.

In what first world country with a 'world renowned' hospital that gets hundreds millions in donations would a child have to wait 6 hours at night to get checked up? We arrived with our three month old premature child at ER at 11 pm and had to wait until 5 a.m. For a doctor to see her for 5 minutes. The nurses were so rude and condescending they made an already anxious me eve more upset and did nothing to help except blame me for things that even the doctor said we're totally fine to do.

I feel like my child got worse having to wait in a cold and uncomfortable room than if she was at home.

There was no place for myself or my husband to sit, he had to lay on the bare floor to get a few minutes of sleep since we were so exhausted. The sexism the display towards men is also unspeakable. Like they have no right to be there or say much.

Horrible just horrible.

I think that hospital is very safe nd secure for women I went there for mine abortion they treated me like family nd the staff, doctors nd ma'am manjit sidhu all were amazing thanks everyone I was very comfortable there.

The staff and drs are great, but the actual maternity ward is left over from the 1970s! Unlike every other hospital there is no chair bed for dad, your on the dirty floor with a Matt….

I have delivered my second son at BC Women's hospital and I had again great experience. All the staff is very kind, understanding and willing to help.
I am grateful for every assistance I was given.
Thank you!

Horrible, if I could give 0 stars I would. Would not recommend to anyone who is having a baby or for any reason.

Horrible shared room experience after delivery. It was almost a day later until one of the nurses started to even listen to us. Really frustrating specially after hours and hours of sleeplessness.
A shared room after delivery makes no sense and they should re-think it.

The best place I've been to! I have dealt with chronic debilitating pelvic pain for 11 years and in those 11 years this is the only place that has cared about me, my pain and what I want and need to deal with this pain. My mom was so relieved that she literally broke down and cried in the doctors office.

Went in for my 20week ultrasound. Karen, my technician hand absolutely ZERO beside manner. Right from the vet go, she was cold, clearly didn’t want to be there and when I had a breakdown and started crying made me feel horrible I wasn’t focusing on the baby. How could I when my eyes were full of tears? Try to avoid KAREN if you ever go here. Felt like a second class citizen. Very traumatic experience for what was supposed to be an exciting fist time “meeting” of my baby. I ended up waking out as I felt so violated from the technician.

Staff is very helpful and friendly. Everything is amazing and organized and has the coolest environment.

We just had our baby at BC Women’s and me and my wife couldn’t be more pleased. We were placed in the cedar rooms, which had everything we needed. Doctors and nurses were very good and attentive. We were allowed to stay for 3 nights and every couple hours nurses came in and checked up on us. Special shout out Dr. Yuen and her forcep work. You guys are the best.

Went for my 20 week anatomy scan at BC Women's and I was very impressed with the staff at every step of the way. My husband and I were greeted at the door, given medical grade masks to replace our fabric ones, and directed to our area. The administrative staff were very helpful and friendly. My ultrasound tech was Erin and she was absolutely fantastic! She was very kind and thoughtful and she spent so much time with us and answered any questions we had for her (within her legal limits of course). We left with a bunch of great pics to share with family. The hospital took great precautions to protect us against Covid-19 while still allowing support people to attend the appointment, which meant the world to us.

The post postpartum rooms which are the place after recovery was terrible! They gave my wife and i the smallest private room and i had to sleep on a dirty mattress on the floor! I found a mouse trap in the room! It was depressing. I couldn’t believe it was BC Women’s Hospital. The room and Washrooms was dirty. We were there for 4 days and no one came out even to clean the room or washroom! They came out once we we’re discharging from the hospital. We really got depressed on those days on postpartum room. I’m hoping manager see this comment and act fast. Staff and personnel was really perfect and professional. They were really kind and helpful. Apart from the rooms disaster after delivery, highly recommend this hospital for delivery

Just had a disheartening experience at the Sadie Diamond Breast Health Imaging Centre at BC Women’s Hospital, due to a technician who was rude and unprofessional. I have undergone diagnostics before in a different location and have prior history of cysts in my breasts – I wanted to check if further action would be needed on a cyst I had recently found. The referral was sent to the Centre by my doctor.
The technician was already abrupt to begin with but this turned into her asking prodding questions in a berating tone about why my doctor had sent the referral, belittling the reason why I went to get a mammogram in the first place (I was considered young for one).
The technician could be having a bad day, but I should hope that she/they take more care in their communication with patients/patrons. This is an integral part of their jobs as healthcare professionals. Not asking to be coddled, but a little respect would be nice.
Regardless of the outcome of the tests, no one should be made to feel ashamed about seeking professional medical help for a concern they might sincerely be anxious and worried about (and have history of!). Way to make this an awful experience for a woman who's just trying to ensure her body is in order.

Specialists here are seriously helping a good friend of mine after years of medical neglect at the family doctor level of care.

Would not recommend for COVID-19 testing.

They make you wait on hold for hours before giving out a Lab Visit Number that you require to access your test results. I have still not received mine since getting tested yesterday. As I write this, approaching 1 hour of listening to hold music.

Pregnancy
If you have gestational diabetes, the team here will constantly monitor you and follow up. And you can always reach them during the day.

Labour
The staff here are amazing!
I was induced and in labour for a total of 54 hrs combined. My health and the babies health were constantly being checked by every professional. You have a nurse with you for 24 hrs (until birth) checking baby and your vitals etc. Making you feel safe. All the nurses there during my 28ish hrs delivery were amazing! All of them!

The anesthesiologist team were amazing! I met with two (a British or Australian lady and Sadiq Abdul) Dr. Abdul the anesthesiologist was able to insert my epidural at 9cm dilation with horrible contractions and a spinal fusion at a 30 degree curve, effortlessly. Amazing! He was very skilled!

The senior OB (Dr. Woo) who delivered my baby was extremely experienced and very friendly. Made me feel safe.

The birthing rooms are very big and clean.

Postpartum
We were being seen by pediatricians, OBs, anesthesiologists, nurses, lactation consultants, you name it! To ensure our welbeing was great!

The rooms were very small, but okay for short stays. They will be having renovations to make these rooms bigger. I had a long stay for 4 days/3 nights, in the postpartum room, which made it a little difficult, but the care made up for it.

Dining
It was straightforward for moms in the postpartum rooms. You order what you'd like and add condiments such as ketchup, syrup for your pancakes etc. The instructions are easy to follow. The food was not bad, good enough to feed you and keep you full throughout the day. They say, food delivery is 45 mins, but it is more like 15 mins.

Cafeteria
The dads eat here. A little pricey (just like every other hospital) but the food there was good.

If I have a second child, I will definitely be here again (but with a c-section).

I was in for a day surgery today and was impressed by the care given! All the nurses were exceptional and made me feel very comfortable. Thank you!

I haven't been to this hospital for a number of years but had to go here this week.

The gentleman at the information kiosk was very polite and helpful. His directions were clear and concise.

The nurses here really put their patients first which is awesome!

I'm what first world country with a 'world renowned' hospital that gets hundreds millions in donations would a child have to wait 6 hours at night to get checked up? We arrived with our three month old premature child at ER at 11 pm and had to wait until 5 a.m. For a doctor to see her for 5 minutes. The nurses were so rude and condescending they made an already anxious me eveno mupset and did nothing to help except blame me for things that even the doctor said we're totally fine to do.

I feel like my child got worse having to wait in a cold and uncomfortable room than if she was at home.

Horrible just horrible.

Horrible with internal medicine post port-am so a student doctor in her practicum and told her years of my systems and she wrote nothing down so when I when to see the follow up with another practitioner she had no idea what was going on just that I was fatigued,

I've visited many hospitals and I'd have to say this is by far the best hospital. Reason being is that the staffs are amazing. The staff at the women's health centre and CARE program make you feel super welcome and make you feel very cared for. The environment makes you feel very comfortable and safe. Thank you for your great service!

We had our first baby 6 weeks ago. You made the experience memorable. Thank you for the wonderful care and support for all the days we were there. You are the best hospital one could ever wish for. Looking forward to having our next birth (s) there:)

Tha staff are really friendly and helpful. If pragnant women has MSP insurance it is the right place for her otherwise the prices are really high. For example just showing up in emergency room for a simple pain will cost at least C$800. However the services are seamless.

The hospital has wide area. The parking area is very wide and good. The payment for parking is expensive a little bit, in downtown and this kind of area it is expected. After parking your vehicle you have to go inside and pay if you pass the first automatic door at the main entrance of the hospital. For inside service you have to follow the sign that located the location of services your need. The staffs are very good. I impressed about the friendly staff with helpful service. Thank you!

Very impressed with all the staff and how well they took care of our little guy. Top notch facility. I can't say enough about the friendly staff and how well they take care of all the kids in on surgery day. (Teck Acute Care Centre, 3rd Floor) Thank you!

Very helpful nonjudgemental medical team, I cant assume for all units or wards here but my experience so far has been challenging and emotional and the staff in the firsquare unit have gone and above to better help understand my struggles and help me learn how to retrain my brain. Very much appreciated by me and my daughter and will be firever grateful. Thank you fir medical and pediatric care! Xoxo. From your very sleep deprived patient and adorable daughter. Xoxo.

Sick and tired of this handicap behavior! Went here to get a prescription that increases breast milk since my daughter has been in the NICU for 87 days, she can't eat like a regular baby would. They are refusing to help me since I'm not 6 weeks postpardom? Absolutely disgusting. I can't believe they refuse pateints in my situation was told "go to the walk in clinic " like I'm from Prince George i got airvacced here, i don't have a vehicle or any resources: (they where about to let me see a doctor until a nurse came up and told them not too after ID been waiting 15 minutes and gave the chick my care card i am horrified with there behavior and the fact they REFUSE to let me see a doctor

I had an appointment at the EPA Clinic and the staff couldn't have been better. They were super supportive and answered questions I didn't know I had. They go out of their way to make you feel comfortable and secure. I felt completely at ease and left feeling super positive about the next steps. I can't recommend them enough.

My partner had a heart problem, I called to their heart department and it went straight to voicemail, so I left them with my contact info as requested. After a few days of no reply, I decided to send an email to BC's Women asking if they could let the heart department know my situation, but they said that the ONLY way to contact them is thru the phone. So I called them one more time, and again it went straight to the voicemail, and I again left my contact info. Now, its been almost 2 weeks and still no call back! Her health could have gotten a lot worse in those 2 weeks! Really disappointed!

Awesome experience! Great staff! Everyone is so professional and friendly, kind
I would recommend this hospital for everyone!

Some staff are very nice and gentle, like An-Julie, Leslie. But procedures got my wife suffer from pain a lot more. We are having our first baby delivery here. My wife was waiting for 2 hours, and contraction went to 9cm before she can see a doctor, which was our OB as well. She just came to check my wife and said she’s ready to birth the baby then went home. Only one nurse and myself helped my wife to delivery. No doctor was there until my baby head is out, and my wife had to hold the push to wait for a the doctor! My baby is born with low temperature, the hospital can not even provide a good temperature for baby. Every year there is million of dollars is donated to this hospital, but a small problem can not even be fixed. As a father, I am very frustrated.

HORRIBLE! From 7: 30 am till 2 pm I was in this hospital with pain and nobody came or checked on me. NO ONE gave me any painkiller. I was asking for epidural but there was no body no dr or nurse, till I was in labor.
I had a very bad experience for my first child! For the 3 days my husband slept on cold floor, there was nothing there. I am not recommend this hospital to any body. If you give the birth a baby alone and in a forest at least you know nobody wont`t help you. I still see all these scary scenes in my nightmare! I should go to the psychologist if I wanna to have another baby!

Great doctors and nursing staff. My wife came here for her first delivery and had a C-Section. Dining staff are incredibly stupid and unprofessional. I ordered lunch for my wife with a side of Spaghetti and they never asked me if she wanted marinara sauce. I’ve never ever seen dry spaghetti noodles served anywhere in the world before but it happened here and when I called to politely request that we get some marinara sauce the dining room employee rudely answered with, “Actually. We do not make SECOND trips for that kind of thing. ” When I asked isn’t that kind of normal for those two to go together? She responded, “No. Actually it’s not. ” Very unprofessional, I guess I’ll be getting the rest of her food from this point forward.

I went into this hospital at 10cm dilated and ready to push. I was wheeled into the first open area past the waiting room with about 8 people in it watching me (it wasn't a private room even though they had them there). They proceeded to give me pain medication I didn't want and had been holding off of for the entire labor. They gave me an epidural which I also didn't want while I was clearly in active labour. I was forced to lay flat on my back after spending almost the entire labour upright and the doctor told me I had two pushes to get my baby out or he would give me a cesarean. Pushing out a baby in two pushes is probably the most unnatural thing a woman can do and leads to consequences in the future but his threat made me determined and it turns out it is possible.
The epidural they gave me that I never wanted while I was in active labour ended up puncturing the area protecting the spinal column and led to a spinal headache. A spinal headache is basically when the fluid surrounding your brain starts leaking down your spinal column every time you stand up because the epidural needle punctured the area surrounding the spine. It is excruciatingly painful. I had to spend the first 4-6 weeks postpartum flat on my back in a dark room. I could barely care for my older daughter or keep an eye on her as I was in so much pain. I could stand for about a minute at a time before I'd have to lay flay on my back again.
I feel like so many medical issues that arose after going into this hospital could have been avoided if they just let me push (preferably not while laying flay on my back), caught the baby and handed him to me.

Very Happy.

My wife and I recently had our first child here. All of the doctors and nurses were very professional, caring, helpful and kind. Especially nurse Emma, Yen, Money and Mary. These nurses went above and beyond their job parameters to make sure we were okay. Special shout out to Emma who stuck around with us to make sure we were okay and take photos even though it was way past her shift!

Everyone who worked here were really passionate in what they do and my wife and I are very grateful to have delivered our first baby here. It gave me real piece of mind knowing that my wife and baby were in very good hands.

Delivery staff and all nurses in the old side of hospital were a 5 + just excellent and beyond any words how committed and caring from UCC, really good top notch doctors. Appreciate that service manager came and asked for my experience of 5 day stay. The room not fancy but nurses were great!
However, my full term baby was at NICU for one month for “traumatic birth” NICU nurses were hit and miss with quality of services (Somehow senior nurses were great the rest ok to outright immature and terrible) After first week, my experience was HORRENDOUS. Communication poor at NICU and you felt “dumped off a cliff” to be a parent with no communication and support after they do all testing etc and you have a baby that doesn’t feed! The care team of doctors/nurses change everyday to no benefit to your baby; they did medical procedures without informing you like attempt to put an IV in my baby left temple while we not there and many things very traumatic. I was most shocked that there was no care plan or one communicated written. Although there was a care plan on the white board not once did anyone use it in my month there or explain roles and responsibilities. Very obvious that there is very little accountability for what they do there. No option for meaningful feedback but a superficial board in the back where you can write two sentences. Lack of consistent messaging especially young nurses, a different one each day, not always available and just took marching orders to NG tube feed baby through the nose where baby forced feed changing amounts everyday; I didn’t agree with always increasing amount baby puked ALL of feed quite regularly; this was always downplayed as “spit up”’ When you are not there nurses plunge baby full of milk via NG because it was always easier to feed baby and took less effort. Pressure to do intrusive measure like G tube, to go home, or you won’t be priority to get surgery if discharged. Cleaning / stock people coming in and watching you try to nurse. I was a strong advocate that g tube surgery was not needed and within two weeks at home my baby fed on his own fine and healthy and gained healthy weight. I am glad I didn’t take their recommendation to put a g tube

I found it interesting that discharge literature from dietician advertised Nestle formula. All the beeping noise environment was terrible for a full term baby development no toys or development items. I always felt I had to be a strong advocate and trusted my gut and talk to head nurse if issue arise. You need to ask for doctor to speak to you or they don’t really bother and move on with their rounds. We made effort to make sure our presence and voice heard every Monday; Be prepare that after two minutes of speaking to you “I have to chart” is nurses common language

Before pregnancy went to reproductive mental health to get information and within one hour of being interviewed by an intern ONCE with Dr Kennedy was given an anti psychotic prescription for daily use with no formal mental health history whatsoever just work stress and pregnancy. I was made to feel like a criminal somehow when I said no. Psychiatrist are very quick to drug people and are big pharma subsidized pill pushers and it is a downward spiral from there. 6 month after birth doing great and glad I just didn’t blindly do whatever these health professionals think is best for you. My baby would of had a permanent scar for a g tube; I would of been addicted to their medication which would of poisoned my infant via breast milk. Medication is the cheapest and easiest solution rather than offer counselling and meaningful service. I felt the system was designed to make you feel inadequate and that you needed to agree to drugs to get services. Just a flawed approach altogether from the very start. This put me off from getting services from a system I mistrusted especially going there voluntarily and was being proactive; but felt I was treated with no dignity and talked down to. They did not offer anything unique that I could not get from community healthcare.