02 February 2024 5:27
The guy massaging my feet fell asleep several times during my session. He would be massaging, then completely stop for a few seconds, and then kinda jolt awake as he started to lose his balance. This happened on and off for the last 20 minutes. To say I was disappointed would be an understatement.

And how about someone address all the 1 star comments and the issues they raise, instead of only commenting on the 5 stars?
12 October 2023 21:29
I have been to the Big Feet Langley location for a few times. The lady Cherry who worked on me is very helpful, knowledgeable. She understands my pain points. I really enjoyed my visit. Will definitely come back again.
27 September 2023 5:06
Very good service, fix my problem, I will come back and recommend to my friends!
Five stars!
29 August 2023 11:59
Wonderful place must check out… highly recommend. Tried multiple people and they are all excellent
29 August 2023 2:19
Finally found a place where I can get a pedicure in Langley.cIndy's service is very good and makes people feel friendly.grateful
09 July 2023 6:36
My husband Aaron and I come get reflexology often. The staff are always friendly but our favourite is Julie. She always is working very hard, and accommodating to everyone. She runs the place very well. Highly recommend.
07 June 2023 9:31
Very relaxing environment. I have consistently had Amazing foot reflexology sessions. Always leave "walking on air". They are good at explaining how everything in our body is connected.
04 June 2023 6:36
Cindy is very good at her massaging skills. Felt much more relaxed after a session of lymphatic drainage massage.
29 December 2022 23:30
My go to place for massage. Julie (owner) is very responsive and accommodating. She is always able to book me in for last minute massages when I am in pain. Highly recommend for full body massage, foot reflexology and cupping. All the staff are very good.
04 August 2022 18:38
This it a very professional place they r all excellent at what they do, very clean julie is the best! YOU HAVE TO MAKE A APPOINTMENT VM
06 July 2022 21:39
Walked in 9 months pregnant and waited in the entrance way for about 4-5 minutes. A man finally comes out and says we’re busy and can’t help me. Disappointing. Told me to call another time but he could have handled it better. I went to Willowbrook mall and spent my money at Toe To Soul. They were happy to take my business!
01 June 2022 2:53
A-M-A-Z-I-N-G! What else can I say! Where have you been all my life? ! I will be coming every two weeks from now on. So so so good and relaxing! It’s helping with tension, pain, tenderness, everything. Don’t get discouraged by the very modest look of the place: Lovely and caring therapists, lovely experience.
29 May 2022 2:06
As always I feel great during and after treatment. All staff are very friendly and Kevin always treats me well. I would recommend a double visit with both feet and body therapy.
22 May 2022 15:17
Thanks big feet for the excellent job and very big thank you to Julie I had an issue and she was very quick at resolving it. Excellent service and Julie runs the place very well. Will be back!
21 April 2022 16:51
I appreciate Cindy's service. With her help, my shoulder doesn't hurt. Her massage is very professional. Every point is in the position I need. Great job!
13 April 2022 1:14
Big Feet is an amazing place to come for a foot massage! My wife and I came together and it was very relaxing and fun to do together. Highly recommended!
04 April 2022 1:08
Amazing service. Julie is number 1. Very clean and tidy place. Great massage. Very friendly and respectful staff. Highly recommend!
28 September 2021 10:20
I had the worst foot massage by Phil Xiao. He was constantly looking at
the clock rather than giving massage. Phil did not know what he was doing. He was keep touch same spot which is also wrong spot or freeze without any pressure. I will never visit this place again neither will recommend anyone.
12 August 2021 10:44
Terrible massage ever, the lady did not know what she was doing.keep touch same spot which is also wrong spot or freeze without any pressure. I asked if she can do more pressure or change someone has more experience, so the manager came and told me the lady had lots experience and watch how the lady did, so the lady did little more pressure.after the manager left, everything back to the same, worst experience.
07 July 2021 19:20
Constantly double booking more recently they had the audacity to make me get off the massage table 5 mins into the massage because they thought I was someone else who had a booked appointment. I now goto Body and Sole wellness center up the street and they are much more professional and provide RMT like massage.
01 June 2021 20:17
Great spot for a massage.
They usually can take you day of sometimes without appointment.
19 May 2021 7:04
Best place ever! Wicked treatment good rates multiple locations! Always accommodates you and will work you in there schedule. Call them you will be glad you did!
09 April 2021 15:19
My husband and I just had the reflexology. It was fantastic. Highly recommend them. Very fair rates, too.
28 March 2021 23:30
Kevin is very professional and I feel always happy after the very skillful massage. I strongly recommend him. Great service by every staff. Thumbs up!
25 March 2021 14:42
Fantastic experience! Best acupressure massage I have ever had. Spa was clean and had Covid sanitization protocols. I will be back!
18 March 2021 4:43
This is THE BEST MASSAGE EVER. I see Cindy who is absolutely amazing. She listens to my needs and I always leave wanting more. She has such strong hands and is so experienced and talented. ️
27 February 2021 9:02
My mom and I went here for the first time today, we both work in health care and spend a lot of time on ouf feet and both suffer from plantar fasciitis. Great customer service, kind and welcoming. My therapist, Jackson was amazing and skilled. Would definitely recommend.
18 February 2021 6:44
It was my first time today ever getting a back message, and I have had this massive knot under my right shoulder blade that has been bugging me for 4-5 years now, Kevin took excellent care of me and made me feel comfortable before going to town on my back, deep pressure, strong accurate message. Bassically got rid of most of the knot in a 1 hour session. Will be going back. 10/10
16 February 2021 21:31
Great hole in the wall for the best foot reflexology experience. Excellent service, appointments are always on time and the staff are so kind. All staff are skilled and qualified. Highly recommend!
17 October 2020 11:46
Had a great reflexology treatment here. The space is very relaxing and the therapist did a wonderful job! Would definitely recommend.
18 August 2020 3:45
So happy with my massage today! Kevin did and amazing job. They also sanitized all the surfaces after other customers left, very clean and the masseuses all wore masks.
10 August 2020 14:54
I love this place. I been going there since there opening. Julie alway give a good and relaxing massage. Highly recommended.
21 July 2020 4:49
Feel so good today after my back massage that I was compelled to write a review! This isn't your average spa massage- this is a firm pressure, deep tissue, fixing all your knots, pure relief kind of massage!
14 April 2020 6:37
I love the friendliness and cleanliness of this place. Really good service and very affordable. Open late every day as well.
05 March 2020 14:16
The cheapest massage you can find. $45 for an hour. Unfortunately it isn't the best massage, and the language barrier doesn't help.
30 December 2019 1:05
The cheapest massage you can find. $45 for an hour. Unfortunately it isn't the best massage, and the language barrier doesn't help.
28 November 2019 23:40
The acupuncturist Hou Da Huang is very skilled. The fingers on both of hands we slowly becoming numb. I would flex, and crack my knuckles throughout the day- fearing I would lose my sense of touch. The numbest progressed to the index fingers, before I decided to try acupuncture. I was skeptical. I feared the needles. I have tried other forms of therapy. What frightened me the most was not being able to hold my wife. After the therapy- the numbest subsided. There are still days when my hands feel stiff, but it’s better than being numb. Acupuncture worked for my experience. I hope it works for others as well.
07 November 2019 23:31
Good experience with Big Feet since 2004. In Vancouver. Glad they open one office near by. Tried them for the very first time in Langley and it was just OK. Will go back again. Nice and clean place, stuff polite and massage was really good. They gave us also some extra benefits, awesome service!
23 August 2019 15:29
Terrible customer service. You shouldnt be handling walk in customers or answering phone calls while attending to your appointment. I will never go there again. The massage was terrible too.
04 August 2019 17:41
Only one of the 3, who worked on us had any skill in massage. The price is alright but the massage was very sub par. Use at your own risk!
17 July 2019 2:05
The very best massage therapy in Langley 100%. I have been to many Big Feet locations all over BC and this Langley location had the best quality in service. I was coming from a long day of playing poker nearby and I walked in greeted by the owner. The owner was the one massaging me for 1 hour and it was very easy to be able to tell that she had many years of experience in the industry. Her pressure was firm but gentle at the same time and she always wants to make sure you are comfortable. She will ask you which areas of the body need to be worked on and she will pay close attention to those muscle groups making sure they are relieved of any tightness by the end. I will be going once a week because the massage was just that good. 10/10 would highly recommend everyone to come here. Thank you!
25 May 2019 4:17
I've been to so many physiotherapists but Richard helped restore my back, neck and shoulders. It's all about the muscle trigger points and if you need a good massage, this is the place to be!

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