04 September 2023 12:18
Nice people and lots of stock. Thought they are a little pricey because only 2 bike stores in town.
10 August 2023 9:53
Brought my bike in not knowing exactly what was wrong so I expected a big bill, definitely impressed with the work and only cost me $35. My bike has never been better
08 August 2023 7:27
Staff are very knowledgeable and friendly.always a great experience. Highly recommend. Shane works there now too! Amazing!
14 May 2023 11:20
I had some minor mechanical problems with my bike. I am day four into my Trans Canada bicycle adventure. I tried to get a bike shop in Hope to look at it, but the owner there told me three weeks. He couldn't/wouldn't help me.
I made it to the next bike shop in Penticton, and I am glad I did. The Bike Barn mechanic was super helpful. He also said he was booking out three weeks but they always make time for emergency, he regreased my crank shaft, and fixed all the minor issues with my bike. When I asked him how much, he said "no charge". He also give me advice to take to head North to Vernon.
After I decided to check out their store. The service was awesome. The sales person was super helpful and knowledgeable.
This is an awesome store with high focus on service. I was truly impressed and highly recommend this place. 5 stars!
10 May 2023 0:28
We were on a bike/camping trip at the beginning of May. We had an issue with some back brakes on a bike and called the shop first thing at 9am. They said they were short mechanics and super busy but to swing by anyway. They changed out our brakes and had us up and running by 11am.
The case of beer we left was well deserved. Thanks guys!
12 April 2023 9:50
Just bought a Trek X-Caliber bike from Jeff. Excellent service and selection. Listened to my needs and found me the perfect bike. Putting accessories on now so I can pick it up later today. Highly recommend the Bike Barn and Jeff!
29 March 2023 16:59
I have had good experiences here with the staff and service. I have purchased bikes here and have had my bikes serviced here. I recommend this shop both for the purchase experience and for the mechanic work.
26 March 2023 21:24
The folks at the barn managed to squeeze me in later in the day to replace a rear wheel bearing and had it ready in less than 2 hours. Great service to keep my cycle training going while I’m away from home.
22 March 2023 21:15
Now I see why people buy stuff online instead of supporting the local bike shop. Bike Barn ordered a bike rack for me that doesn't fit my vehicle. Won't take it back though it is brand new in box with all packaging. Should have purchased it through amazon or the manufacturer's site or basically anywhere except the Bike Barn. (The combative stance toward customers, embodied in their reply, is on-brand for the Bike Barn, as is the baseless justification).

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