02 January 2024 20:46
Knowledgeable and friendly staff.
I had my orthotics in a week.

My second pair from BioPed
13 December 2023 4:52
Ish was awesome. Very knowledgeable and able to answer all my questions. My brace feels great and fits comfortable.
24 September 2023 0:36
Very friendly staff, professional and informative. Would definitely go back and would recommend BioPed to others needing footcare and orthotics.
31 August 2023 11:21
I was recommended BioPed by my physio therapist and I am very happy with my consult at BioPed and their recommendations. Very knowledge and friendly staff.
05 August 2023 9:59
I was very pleased with the skill and professionalism of the BioPed staff. Definitely recommended for people with foot issues.
04 August 2023 11:58
Been going here for many years and were excellent but unfortunately this past experience in 2023 has been really bad. No follow up on calls, sent emails ect and basically ghosted. When you do speak to Tara it’s like your not worthy of her time. Use to be excellent customer service now not so much. Really disappointed ️ and now looking for another place.
15 July 2023 3:26
Excellent service from Ish and her team at BioPed that I received from the beginning to present!
02 April 2023 10:12
Nice people. Professional and helpful. Jeremy provides great customer service and is very knowledgeable.
07 November 2022 0:06
Amazing Services! Staff is super friendly and knowledgable. I got orthotics from Jeremy. Excellent experience. Detailed the whole process very clearly. Thank you for your help. Definatly recommend this place.
27 October 2022 18:29
Amazing work by the staff member, Kyle, He is an expert in this field. My foot pain vanished in 1 week of treatment. They have really quick service too! Keep it up, Guys!
13 October 2022 11:18
I worked with Jeremy recently and he was amazing. Vast knowledge and friendly tone. Great service all around from all staff!
05 September 2022 19:07
I believe his name was Jon. Young guy, super nice and really went above and beyond. He even filled out my paperwork for me. Thank you for make it run so smoothly. Will definitely be recommending you guys to my coworkers and friends who need a pair.
17 July 2022 16:58
I am new to orthopaedic shoes and John explained me and help chose the best one for me. Great service.
07 March 2022 6:30
I was taken care of promptly as soon as I walked through the doors. I have planter fasciitis and they got my insoles made within a week. The insoles have made such a difference for my feet. I really appreciate it.
05 February 2022 6:34
Great customer service! I have been dealing with heel pain for a number of months and after seeing Ish for custom foot orthotics my heel pain was gone in 1 week! She recommended stretches, footwear that fit my lifestyle and the orthotics have a 2 year warranty! Very happy with my experience and highly recommend BioPed and Ish.
22 January 2022 14:35
Two snaps for Ish and her team! Knowledgeable, courteous, fast and reliable. Thank you for taking care of my family members with custom orthotics.
08 January 2022 6:18
I sprained my ankle and wanted to find better shoes for walking/running that offered more support. They have a great selection of shoes and different brands. I had never heard of the brand Vionic but after visiting BioPed I will only wear their shoes! Lots of different styles & great support. There was no pressure from the staff to make a purchase and they were very informative. They even helped me find a great brace that was reasonably priced.
12 December 2021 5:23
Jeremy at Bioped in Cloverdale was extremely knowledgeable and very helpful. He made me feel at ease and was able to answer all my questions. The service and quality of the orthotics were impeccable. I would highly recommend Bioped to anyone suffering from foot issues. The orthotics have finally made my life pain free again!
14 September 2021 23:48
Excellent service! I was greeted with a friendly attitude and smile. Lots of details provided on the assessment and products available. Prompt follow up after my first appointment and items ordered available within a week.
24 August 2021 4:07
Excellent service. I needed help on very short notice, you fit me in within a couple of hours. So appreciated that.
14 August 2021 3:56
First time getting orthotics. Staff was very nice, Kyle is amazing. Really knows what he's doing very professional and really wants you to be comfortable and gives you all the information and any help or adjustments you need. Very good experience here would highly recommend!
14 August 2021 1:21
First time getting Orthotics.
I deal with Jeremy and John.
Very professional and friendly.
Excellent Customer Service.
Best place to get Orthotics and Orthopedic shoes
I highly recommend Jeremy at Bioped.
Thank you very much!
04 August 2021 19:19
First time getting orthotics I deal with Jeremy very professional and friendly and all staff very gud well done bioped gud work
15 July 2021 8:53
Absolutely excellent service! Punctual! No waiting! I dealt with Kyle who was courteous, professional and extremely helpful! He even completed my insurance papers. I phoned the office several days thereafter regarding a concern, he received my phone call and assisted me.
Thank you Kyle. I don’t know about others in your office, but my first experience was incredible.
11 July 2021 4:00
Recently visited Bioped Clayton Surrey.
Jeremy is very professional and offered a great customer service Well done keep it up
29 March 2021 2:58
I am very satisfied with Bioped's orthotics, Jeremy the Certified Pedorthist is very attentive and professional in his work. I highly recommend Bioped Surrey for your orthotics needs.
18 March 2021 5:24
The staff at Bioped Footcare and Orthotics are very friendly and knowledgeable. My two sons and I needed orthotics and they made they whole experience fun and even provided my sons with a mold of their feet that they were able to bring home and paint. The staff answered all my questions and even followed up afterwards to see how the orthotics were working out for us. Don’t think twice, call them now!
18 March 2021 1:54
They were super efficient and helpful. Service was great. Took every precaution for covid as well felt super safe and staff was super nice and they knew exactly what they were doing! Would definitely recommend to all my friends and family.
30 January 2021 17:23
Bioped developed a high quality orthotic for me that is still very functional 2.5 yrs later. Jeremy was very thorough in our initial analysis and spent considerable time ensuring that my orthotic fit perfectly. I would highly recommend their services to anyone who is looking for a quality orthotic. Bioped also stands behind their products and their warranties.

Regards, Bill
18 January 2021 22:27
5 stars
Thank you guys so much for your professionalism and expertise. John at Customer service has been amazing, and the appointment with Jeremy was great. My hubby and myself are enjoying our custom made insoles and gladly recommend this place for Orthotics.
08 January 2021 12:13
I have been going to this place for more than 5 years, all the staff are professional and very friendly.
Mr. Kyle Rogers helped me with the custom made insoles and compression stocking, I'm very satisfied with his outstanding service, he went above and beyond to help me.
Great Professional outstanding service.
Thank you!
07 November 2020 22:08
I needed a new set of orthotics and after reading reviews, I thought I would try BioPed in Surrey. Everything went super smooth from booking my initial appt to picking up my finished orthotics one week later. Kyle was very professional and informative and made sure I was comfortable with everything. I ended up picking up a nice pair of running shoes while I was there too. I would definitely recommend coming here for your othotic and feet care needs.
05 October 2020 8:08
I came to BioPed to have custom orthotics made for my daughter who is 2 years old. My entire experience was flawless and the team was very professional. I appreciated the extra care and patience they took with my daughter as it’s sometimes hard to get a 2 year old to cooperate. We both had smiles on our faces when we left and we will for sure be going back when she needs her next pair:)
23 September 2020 12:06
It was a pleasure dealing with BioPed and all their staff, especially Ish who took care of my custom insoles and fitted them right, also she helped me pick out quite a few new comfy shoes to go with the new insoles I got. Also set me up with some off the self compression socks that I needs as well. Great customer care and service and covid precautions where taken the whole time, I recommend BioPed for all shoe and insole needs you may have. Are feet are so important for proper posture, and I’m glad I came here to fix my issues I was having with that!
14 September 2020 6:54
One of the best places to get orthotics from! Ish is very knowledgeable and super friendly. She always has the right recommendations for me. Highly recommend Bioped.
29 August 2020 1:52
Excellent customer service and great variety of footwear to pick from. Staff is very professional and helpful. Best place to get your Orthotics from in Langley!
27 August 2020 10:50
We've been going here for years, and we've always been treated with great care. I highly recommend this store for orthotics and footwear.
06 August 2020 6:22
Very knowledgeable staff, friendly customer service, and well-made custom orthotics! The staff were very thorough in adjusting the orthotics as necessary for a perfect fit, and provided all the necessary paperwork to submit to my insurance provider - incredibly helpful! Would definitely recommend.
13 July 2020 19:25
I was suffering from pain in my foot for month and now I'm literally pain free after seeing Kyle only 3 times. I can't thank him enough for getting me back on my feet. He is kind and very professional.
I highly recommend Kyle at Bioped.
28 June 2019 2:15
They are very friendly made you feel calm and relaxed through the process but I went in for some orthotics, and well all I can is the pain in my feet didn't go away. I had go see 2 other specialists and both saying these are the worst orthotics they had ever seen. Considering I had gotten them adjusted 3 times and none of them helped with my pain. I would recommend do your research before going into a place like this.
16 January 2019 18:22
These guys go above and beyond. Jeremy, the fitter, was very knowledgeable, professional and answered all of our questions! The service is great, the atmosphere is great! Nice to have business like these that genuinely care about their customers!

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