Blenz Coffee

AJ the manager there is rude and unprofessional. I go to blends daily and order the same drink. Today it tasted bad, no caramel and something was rancid. I went thru the drive thru, turned around and went in to ask nicely if she would remake the drink. She argued with me about remaking it saying “I’ll make it the exact same nothings wrong with it” I said “well somethings wrong with it, it tastes bad, I don’t mean to be picky but can you remake it I’m 8 months pregnant and don’t want to drink something that isn’t what I normally get” (which is always so yummy!) she stormed off and when returned, demanded I drink in front of her. I took one sip and it wasn’t what I normally get again. It was bitter and there was literally NO caramel. She then argued with me that she made it the same as she always does and I can leave. I’ve never been treated so rudely. My partner and I buy a drink from you daily. Now we won’t be returning. We will take our business else where. If someone can’t kindly ask for a drink to be remade without you making them feel terrible why are you managing a coffee shop? Terrible Service. Very disappointed and now you have lost two loyal customers. I’ve been getting drinks at this blends for the last 6 years nearly every day. She was also really snappy at the ordering window when we first pulled up. The entire experience was terrible. I left very upset and didn’t deserve to be treated that way.

This store has really gone downhill over the past couple of years. But it's especially disappointing to see styrofoam left for 5 + days without getting cleaned up. It's now broken up into tiny pieces, and blown across the street and parking lot, a threat to the environment, especially the many birds in the area.

This was my 116th eatery in Vernon on my quest to eat at every eatery in Vernon.

Huge chain coffee shop in town. Super comfortable seating. It's very quiet in here too.

I paid $5.52 for a gluten free Belgian brownie. I don't know if I would ever pay that much money for any brownie again (regardless of its EU origins).

Staff was relatively friendly. Employees seem to like talking to each other. That's fine. They're young.

Overall, I enjoyed my Belgian brownie and my visit at Blenz on Anderson Way. Oh, and free wifi.

116 eateries down in Vernon; 40ish to go!

Horrible customer service. You pull up to the window and they do not even greet you. Make you wait 15 mins while they make your drink.

Went through the drive-thru, thank you, and ordered a med coffee thank you, with 4 sugar on my way out of town thank you. I got a coffee with cream, thank you. No sugar at all, thank you. Worst coffee ever. No thank you. Polite lady, just kept interrupting with Thank You.

Have been a couple times now as I wanted to give the benefit of doubt that maybe the last time was an off day. Ordered a variety of drinks and found them pretty watery. The mochas didn't taste of chocolate at all. Didn't feel it was worth the cost and will try another place next time.

Used to be super tight. Now it's inconsistent as superstore's produce. Super loose and not swervy.

Have not been here for quite some time, went with a friend today for a coffee mocha & had a blueberry lemon muffin too. Was very disappointed. Coffee mocha was so so, the muffin was terrible, very heavy & gummy & tasteless. The only part we ate was the muffin top as it was the only part with any hint of lemon & edible.