BMC Motorworks Ltd.
8 reviews 1861 Franklin St, Vancouver, BC +1 604-875-9911 www.bmcmotorworks.com suggest an edit
18 February 2023 10:08
Was rebuilding my car at home and was one critical part short and BMC was willing to sell me the much needed part even though they are not a parts store. I was very grateful. Shop looks nice and the owner was friendly and helpful.
11 February 2023 18:38
I called for advice this afternoon and was given clear, concise and accurate advice as well as cost effective solutions to a fuel leak in my car. Thank you for the wonderful service.
17 December 2022 3:27
David Gilmour is very knowledgeable and super friendly to deal with. Helped me with my Micra, and answered all my questions patiently. Thank you Dave!
13 September 2022 0:24
I have an old British built sports car. In recent years it has become very difficult to find a mechanic that understands these quirky and often logic-defying vehicles. All mechanical shops suffer from the shortage of trained mechanics, and they are all backed up for weeks.
My brakes began to seize up while I was driving. I fully expected my beloved roadster to be laid up for weeks during the summer. To my surprise, Dave agreed to look at the car on short notice.
He Is an old school mechanic with a wealth of experience and knowledge. It would have been so easy to simply tell me that he didn't have time to look at my car.
This was my first experience with BMC and I am very impressed and most grateful.
My brakes began to seize up while I was driving. I fully expected my beloved roadster to be laid up for weeks during the summer. To my surprise, Dave agreed to look at the car on short notice.
He Is an old school mechanic with a wealth of experience and knowledge. It would have been so easy to simply tell me that he didn't have time to look at my car.
This was my first experience with BMC and I am very impressed and most grateful.
02 January 2022 19:26
David made a mistake and didn't own up to it.
I brought my MGB in for rough running among a few other issues. Scheduled an appointment a few days prior and brought it in during the morning. At the end of the first day, I phoned the shop and he hadn't started on it yet, made some comments about being too busy and that I was lucky he was looking at it - but said he would have it done by the second day. The afternoon of the second day I hadn't received an update so I called - he said he had written down my phone number wrong so was waiting for me to call back. I found this careless and unprofessional, as I had left a note with my phone number on the windshield as well. Most of the work was done though, so I agreed to come by shortly to pick it up. He had adjusted the timing and carbs a bit but admitted more diagnosis was required which I told him to hold off on for now for cost reasons. As I left the shop, the car was running extremely rough and backfired the whole way home with very little power - it was in way worse running condition than when I brought it in. Upon checking the timing at home, I saw that he had set the timing to 0 degrees at idle with vac advance disconnected. This made perfect sense given the symptoms experienced. I advanced timing back to 14 degrees BTDC as stated in the manual and confirmed it ran better again. First thing the next morning I brought the car back to the shop to discuss with him. I waited while he spoke to another man and made another throwaway comment about not wanting to speak to more customers because he was too busy. When I told him about the timing issue and how poorly the vehicle ran when he gave it back to me, he became indignant and blamed me for not bringing the car back right away. I asked if he had even test driven it after making the adjustments and he admitted he hadn't because I didn't give him enough time (I certainly didn't rush the work even though it took longer than expected). He claimed there was no way he could have set the timing wrong because of his years of experience etc.and then began to swear at me and berate me for my attitude as a customer and my handling of the situation. I asked for a refund which David did give for part of the work. Later that day I received some rambling texts from David further protesting my handling of the situation (we had not communicated over text before, and it seemed he couldn't find my number when he was supposed to call me to update me earlier). I thought about whether this review was worth posting, it seems everyone else only has good things to say about him. To his credit, he did refund me for the faulty work as requested. The timing issue was a simple mistake - no car will run well with 0 degrees timing. But even putting the timing issue aside, the unprofessionalism David showed in terms of time commitments, attitude towards customers, failing to call to update me, failing to test drive the car to ensure safe functioning before handing over the keys, berating me in his office and continuing over text.are all unacceptable from a service provider. I hope this is a one-off and does not happen to other customers.
I brought my MGB in for rough running among a few other issues. Scheduled an appointment a few days prior and brought it in during the morning. At the end of the first day, I phoned the shop and he hadn't started on it yet, made some comments about being too busy and that I was lucky he was looking at it - but said he would have it done by the second day. The afternoon of the second day I hadn't received an update so I called - he said he had written down my phone number wrong so was waiting for me to call back. I found this careless and unprofessional, as I had left a note with my phone number on the windshield as well. Most of the work was done though, so I agreed to come by shortly to pick it up. He had adjusted the timing and carbs a bit but admitted more diagnosis was required which I told him to hold off on for now for cost reasons. As I left the shop, the car was running extremely rough and backfired the whole way home with very little power - it was in way worse running condition than when I brought it in. Upon checking the timing at home, I saw that he had set the timing to 0 degrees at idle with vac advance disconnected. This made perfect sense given the symptoms experienced. I advanced timing back to 14 degrees BTDC as stated in the manual and confirmed it ran better again. First thing the next morning I brought the car back to the shop to discuss with him. I waited while he spoke to another man and made another throwaway comment about not wanting to speak to more customers because he was too busy. When I told him about the timing issue and how poorly the vehicle ran when he gave it back to me, he became indignant and blamed me for not bringing the car back right away. I asked if he had even test driven it after making the adjustments and he admitted he hadn't because I didn't give him enough time (I certainly didn't rush the work even though it took longer than expected). He claimed there was no way he could have set the timing wrong because of his years of experience etc.and then began to swear at me and berate me for my attitude as a customer and my handling of the situation. I asked for a refund which David did give for part of the work. Later that day I received some rambling texts from David further protesting my handling of the situation (we had not communicated over text before, and it seemed he couldn't find my number when he was supposed to call me to update me earlier). I thought about whether this review was worth posting, it seems everyone else only has good things to say about him. To his credit, he did refund me for the faulty work as requested. The timing issue was a simple mistake - no car will run well with 0 degrees timing. But even putting the timing issue aside, the unprofessionalism David showed in terms of time commitments, attitude towards customers, failing to call to update me, failing to test drive the car to ensure safe functioning before handing over the keys, berating me in his office and continuing over text.are all unacceptable from a service provider. I hope this is a one-off and does not happen to other customers.
06 November 2021 9:30
Fantastic all round: know how, experience, great service and personal approach.
Highly recommend
Highly recommend
05 June 2021 19:18
The folks running BMC Motorworks are incredibly honest, hard working, welcoming, helpful, and overall just good people. So glad to have found these mechanics. They fixed my issue immediately and were happy to help with upcoming repairs my vehicle needs. Truly went above and beyond. Can't recommend them enough
07 April 2021 22:32
Very proud of how my dad has maintained and developed his business over the years. Love to see all the classic British restoration projects, just wish he had documented them all better!