BMO Bank of Montreal

Great service! They are always so accommodating and kind. Very happy to do my banking here!

DO NOT go to this branch. I went to this branch to set up an account and they did not do it properly. It took the teller an hour to create my account and clearly she did not know what she was doing. I found out after that an option to make bill payments from my bank account was not even set-up! Now I have to go back in a branch to correct this. In addition, i was given a printed out copy of security questions which they picked the answer to? And told me I could change it later online. Then I found out after that this is out dated info. BMO does not use this method anymore as a security measure. They use two-factor authentication methods such as One time passcodes since ages ago. BMO online support agent told me this. What a joke!

Ridiculous, what kind of bank have only 1 teller. Need to wait 30 mins just to deposit or withdraw my money.

No one wants to help, you call them they don’t answer, the voicemail is always full… no one has a straight answer.

Incredible service, knowledgeable staff that clearly understand what it means to run a successful client focused branch!

My family have been using Bmo ever since we moved to Canada. The staff have always been friendly, knowledageable. On the rare occasion slow due to being understaffed but overall great. Imterest rates on thier mastercards are high but no other issues. Keep being great for years to.come