Bon Bon Bakery

Bon bon cakes from here are the absolute best if you're in the mood for a nice whipped creamy treat. Worth the time to Drive from the North Shore every couple of months to for this awesome desert!

A friend brought over some pastries from Bon Bon the other day. While it wasn't the best I had ever had, it wasn't the worst either. And since I was in the neighborhood, I thought I'd pick up some.

So I came into the store during the afternoon. After looking at the pastries in the display case I finally decided on some eclairs. A woman wearing glasses came from the kitchen area to "greet" (I use this very loosely) me. Her sternness quickly put me off, but I ignored that (hey maybe she was having a bad day) and proceeded to ask how much the eclairs were. The sound of my voice must have triggered something that it caused an annoyance on that sweet face of hers. I, being a man of good judgment, refrained from saying much despite this woman clearly wanting to test my patience. After she packed the box, I proceeded to pay, and it was at that moment when she slammed the visa machine on the counter I decided that I had had enough. I voiced my displeasure with the manner in which I was served. The shock on her face when I gave her a piece of my mind was priceless. She, in turn, had the audacity to say 'I gave you good customer service '. Well lady, if that was good customer service then I don't want to know what your bad customer service is!

So all in all, it was an unpleasant experience. The eclairs themselves weren't bad, but the lady behind the counter (owner?) ruined it. I won't be coming back any time soon, nor will I be recommending Bon Bon to anyone.

Worst experience. I order a fruit cake. When my delivery guy reach there, they said its out of stock n give watever they have in stock. I order cake for my sister’s baby welcome.
They just ruined my event wth their awful cake. Not only their cake look so ugly but its taste awful.

Disappointed n upset as it just ruined my moments

They make the best cake in the lower mainland, please go try the St. Honore cake, been our families favorite for over 40 years

I went there today with my family, not only are the prices great, but one of the best bakery I have tried.and we spent three weeks in Montreal touring backeries. My favourite is their Mantovane bread. Not much GF.this place reminds you how much it sucks to be a celiac. Still the same

The cake was a very good price, it fed 30 people easily. I was a little disappointed that the red velvet looked more like chocolate & the cream cheese frosting didn’t taste like it. It was a little dry as well.

I ordered a custom macaron cake earlier this month from Bon Bon Bakery. They made the cake according to a photo I sent and absolutely nailed it. The cake was stunning and one of the best cakes I have ever tasted. They accepted my order with only a 48 hour turnaround time and the price was very reasonable. Five stars and two thumbs up!