11 April 2023 23:09
Was there on Friday, worst staff ever. Cold and very unfriendly, 2 women 1 man behind counter were so unfriendly, looking like they can't wait to go home because it's Friday. Never will take Jasmin and Mila there again.
13 March 2023 5:18
The service here is always amazing. I have been coming here for 7-8 years and never have had a bad experience. Love Bosleys and their team <3
22 February 2023 22:08
Great team. Love this store. Very helpful. I'd like to be working here. Every time I come in here everyone is available to help. Really nice staff, well stocked store and extremely clean. Highly recommend
21 February 2023 23:17
Love this location and not necessarily because of the view. The staff here are the ones that shine. Gio and Beck were super and Gio in particular, went out her way to assist me. She took such a thoughtful and proactive approach by asking questions and recommending solutions. Thanks again!
27 August 2022 0:57
Always friendly and helpful staff. My dog can't go past without saying hello and getting a treat!
11 June 2022 17:40
Loyal customer for years, the staffs there are good. But double check the price! It happened more than 2 times to me. The tag shows lower price but when I paid, it was higher. When I pointed it out, they explained that’s the old price, and insisted charge for higher price. Well, it’s not a big deal for 20 cents * 24 (like can food)or 50 cents. But bad experience.
26 February 2022 15:08
Awesome service and very helpful and caring management! My dogs love the selection of treats and chews. The store has samples for visitors to try!
01 November 2021 19:46
Super helpful staff! Sometimes they run out of stuff but are usually quick to restock. People bring all kinds of pets here. One time I saw a dog the size of a pony, sniffing a dog the size of a kitten. Weird, but cool.
01 November 2021 6:16
Awesome customer service, will be back again.just love that my cat can jump out and walk around the store
28 September 2021 19:09
When I lived downtown this was my favorite place to get pet food. The associates are all very friendly and helpful.
05 February 2020 0:21
Great staff, decent selection although wish they focused more or natural pet food rather than all the highly processed stuff. Price us also very high in comparison to other shops.
21 November 2019 15:27
Knowledgeable and friendly staff, always willing to help. They have a donation bin for local pet rescues.
Just don't use their website, it's a bit frustrating. Go to the store instead
06 November 2019 0:39
Great variety of dog food and supplies and a great location. I can always find what I'm looking for here at a reasonable price that's in line with other pet stores. Also on the last Thursday of the month they offer seniors a discount of 10% so if you can wait until that day to buy food or anything else you can save!
10 August 2019 21:22
They have nothing and i mean nothing for birds, hardly any toys, treats, and accessories. Some advice if you are going to be a pet store then stock for all pets not just dogs and cats. 1 star.
07 August 2019 14:30
Don't go here if you need assistance; all but one staff member seem like they can't be bothered. They also give my dog treats without asking when he is whining for them, enforcing his bad behavior, and potentially giving him something his diet can't have. Great selection in terms of products, however.
11 July 2019 7:51
Genuinely kind and knowledge staff. Limited raw food available but they carry almost any other brand of kibble and a great selection of treats.
02 July 2019 0:31
My dog LOVES this place. If I don't want to be dragged in by my four-pawed friend, I need to walk her on the other side of the street. The staff is so friendly to her (and her fellow dogs). They also have a great selection of Canadian-made products. The only thing that my dog would like changed is that the door looks a little too much like the door to the store next to Bosley's, and she's always trying to drag me in there. This is a great place for dog lovers to shop (or just walk around in).
03 May 2019 14:46
I haven't had a cat in a while, so I've visited a few different pet stores in the downtown area. The staff at Yaletown Bosleys were not only very helpful and friendly, but gave varying opinions to give a more rounded view of the options.

The Denman Bosleys is also great, and has fresh catnip for sale!
27 April 2019 17:40
Staff was very helpful, I was assisted as soon as I walked in the door. Pretty solid selection and the staff always have helpful tips on the side. My dog loves coming here just as much as I do!
24 February 2019 16:58
Expensive and the employee responsible had no clue what she was doing and then the killer of it is she wouldn't even give me a quick bj
07 February 2019 19:01
This pet store has a large variety of pet accessories, but very limited brands of pet food products they carry, and prices are higher than petsmart.
05 January 2019 9:44
Very nice service, but the assortment was a bit thin, only a few food brands and not a lot of toys.

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