Boston Pizza

Very disappointing! We waited 45 minutes for a terrible meal. Staff claimed they had an issue with my bun! New bun was still frozen, chicken could have bounced off the table, barely a tsp of sauce on bun. Our fries were cold because of the delay, my partner’s burger was a charred puck! Just awful! We will never attempt a meal at Boston Pizza again!

Worst service I have ever experienced, we were actually laughing at how bad it was. Finished my beer that cost 12$ and left

We were 2 families went to eat here, but the waitresses attitude was really unfriendly and unwelcoming. We left without even getting in. Not recommended!

The waitress was great but we are sure the kitchen messed up the orders. We watched other tables get their meals before us. 1.5 hours later and 4 hungry athletes

Ordered delivery 2 pastas and a pizza. The pastas were dry with no visible sauce other than what was dried to the noodles. Meatballs dried out.

I come into town for work, this is my
Go to, been there 3x in the last week and all 3x this place has ignored me, I’m by myself from out of town, I don’t have complicated orders usually wings, drink maby a dessert. And all I do is get ignored here, got here waited 10 minute to be seated, another 15 to get asked for drink, another 15 to ask for food, 45 between food and desert, now at 20 mins for the bill. Extremely disappointing especially cause this place is probably only 30% full.

From what I’ve heard from various people, management is abusing their authority. They need to be heavily reconsidered, due to unreasonable anger, their cleanliness and their awful treatment towards their employees. Please take this review into consideration, unlike the rest of them. Thank you for taking the time to read this.

Well well, the pizza filled us up alright.but the real treat was the waiter. Haha he was so funny with all the one-liners he entertained us with. Five star for service, two for the cheddar-bombarded pizza

It can really be hit or miss at this place. I have been a regular customer for a few months now and the service is inconsistent. The servers are usually friendly and most visits have been alright. A couple times I've been inside to eat the server or kitchen staff have forgotten someone's order usually when there are multiple people ordering the same menu item (eg the artichoke dip, 2 out of 3 arrived). I order through Door Dash quite frequently, and twice they've forgotten an item. Just recently, I ordered a chicken clubhouse with a side Caesar salad and received no salad, but instead a cup of the bolognese sauce which I didn't order. That being said, I always try to be a good tipper and I will be back because the nachos are fire.

I'd been looking forward to a spicy perogy pizza for a long time. Consistently great. Could be a little spicier. Convenient location. Quick and friendly service. I had my pizza to go so can't really comment on the restaurant. Feels like prices are a little high - $20 for a small pizza. If you like Boston Pizza and are in the Port Alberni area, this is the Boston Pizza to go to. And yes, my photo has a bite missing. I was so hungry i grabbed a slice and took a bite before i remembered to take a pic. The pizza did not arrive with a bit missing. Lol.

I’ve been here quite a few times and the staff is always super nice, the food is delicious and the manager Kayley is so great and very friendly. The atmosphere is always awesome as well

Excellent customer service, food was incredible and a great atmosphere for an out of towner. We were there for Music Trivia Night and it was a ton of fun! Had a pizza and I highly suggest it, it was just so good! Great place, with great people!

Boston Pizza has great food and awesome, friendly staff! Definitely a place to be in Port Alberni.

We went in with a group of 13 at 630, we started with a waiter who took our drinks, then he never returned, a girl Named Brittney took over and she was amazing.

Food wise, it took a while to get our food, our kids were starving. And adding tip automatically shouldn't be, but I also do understand.