Boston Pizza

The delivery was quoted to be 45 minutes ordered at 7: 57 and it’s 9: 02 still no food that’s pathetic

We went later at night and found that our section was very dirty. Maybe the server was tired? The good was good, as always

Service was terrible, asked for water took 20 minutes to get even though the restaurant was not busy. Wings were not cooked throughly. Had to wave down the server which was apprently the manager didnt look like one. Looks they were trying to push everyone out and refusing people to dine in. Restuarant was very dirty.

I’m honesty quite annoyed by this place 90% out of all the times I have been here. The service is not horrible but it would be nice if I got asked how my meal was or even during the meal if there is anything else I need but that never happens. However the service in my opinion is better than the food which is sad. The only reason I keep coming here is because my daughter only eats chicken strips and her favourite ones are from here. I don’t care for much on the menu because of the quality so I usually go for the Big Dipper but even that is sad as there was 1 red pepper ring cut in half on the whole sandwich and barely visible braised onions which is my favourite part. The beef is hard to chew and the onion rings (3 small ones) we’re almost burnt. Good thing for the Ajou sauce. The only thing I do find good here is the deserts. Wish my daughter would love chicken strips from anywhere else but here lol. Definitely not worth the price.

Waited for 15 mins to be greeted/seated and no one came. One girl looked right at us and still didn’t bring anyone to the front or greet us. Walked out

The staff here are excellent. They're really personal and care about your order and delivering it promptly. I highly recommend for a mid-day lunch to take advantage of the happy hour specials from 2-5. If you like sweet and spicy, try the Thai Chicken Bites

We enjoyed food. Pizza was excellent. Cutlery was the issue in our last 2 visits. We were 4 person at the table, we only 2 forks and spoons. No serving spoons was offered. If these minor things are taken care of, it can be excellent place to enjoy.

My experience was so very much disappointing my server took 35 minutes to get the bill all for a macaroni and the waiter name is Harshil

Food was good but service was excellent. Harshil is the great server, very much professional & efficient.

Honestly, any time my wife and I go to Boston Pizza we just order 2 or 3 appetizers and they fill us up. They are really good!

Service was WOW. I can’t remember his name, it started with a Y and he worked on the bar side but he gave me samples of some beers to try and was super attentive. The food was so good, we had the pizza flight and not shown was the triple play appetizer. Thai chicken was definitely a bit cold but the excellent service makes up for it.

Did was good. Place is good but the service keeps us coming back. Yatin is truly the best! Can't say enough about him.

Love the chicken ceasar salad here. Huge portions but needs more dressing. Used to love the ravioli but it's only cheese ravioli now and reg garlic bread, no more twisty bread. Love the pizza bread and sauce too.

I had a friend pickup a large lasagna and a garlic toast at your restaurant Saturday afternoon. She said she had a glass of wine while waiting 45 minutes for the order which you charged her $7.49 and the lasagna and soggy garlic toast was $19.29 the total bill was $28.87 after taxes added. That was the worst lasagna if you could call it that I’ve ever seen or tasted, not only was smaller in size than usual but very little meat sauce on it! If this franchise represents what Boston Pizza has become, then I’ll not ever be ordering from there or any other one in the world from now on! It was totally gross and the quality has gone into the category of dog puke in a container!

Good food but terrible customer service. I mean why work in the service industry if you aren't going to smile or make customers feel welcomed? Servers would rather "act busy" than help live customers, it is a leave it to the next server to deal with mentality. This is the first time I've been to an empty restaurant where all servers don't want to acknowledge or serve a customer.

P. S.please include utensils and napkins on pickup orders, or atleast ask if they are needed.

Motto

"Please wait 2 be seated.but we probably won't acknowledge you"

Been coming here for years Sorry to say that there service is going down the hill I am giving them a star because they're food is good

Horrible services tonight, there was one waitress working while everyone else was just standing around. Took them 10mins to get us our drinks. There was one employee went to the bathroom 10 times while we were there.