Boston Pizza

I was served easily notable sour beef on a pizza, the server said they would remake a pizza with fresh beef on the house, and the kitchen then said there would be no pizza without payment. Couldn't wait to leave as my partner and I lost our appetite. We haven't been to BP for a long time, so we were hoping to have a good experience. Needless to say, BP does not exist to us anymore.

The new macaroni and cheese is pretty good. Also, service was good at the Langford one went I went for the first time.

I usually love Boston Pizza and have great service, however, last night we took my daughter for her grade 5 graduation dinner and holy the service was absolutely horrendous.well just our server was.
Her attitude was if she didn't want to be there and when my brother asked her what types of dipping sauces they have for his fries all she could give us was.
I don't know.shrugs shoulders, Caesar? We don't really have anything fancy.meanwhile she could have offered the Sriracha mayo or even some gravy as an option.we got no Cutlery the entire time.when she brought us our mini plates she slammed them on the table.and walked away.drinks took forever.when we got our drinks about 5 to 10 minutes went by and my daughter never got her lemonade.we had to ask for it, food was sub par if that.it wasn't even really that good, barely any sauce on the pizzas and the spaghetti.everything was basically flavorless.my brother said his ribs were disgusting. I'm surprised because the food is usually very excellent, especially the pizza.but this time it was not.
When we also got our food our server asked us if we needed anything else, which was cutlery.then she literally asked us how many we needed.so we counted the amount of people at our table and told her.she never split the bill the way we told her to split the bill when it came to paying.and we even told her how many to go boxes we needed.then she proceeded to count how many boxes we needed.almost mimicking my brother with the cutlery but pointing at plates.the other lady that helped us in between was phenomenal, very polite, Smiley Etc.
This girl literally did a half a$$ job, if that.
It was awful, and I'm usually not one to write reviews or even complain for that matter.
I'm surprised she even works there.
We were still pretty generous with our tips but if this restaurant has low tips coming in, which is shared between the rest of the staff.she's the reason why.
I wish I could give the service zero Stars.

Family friendly restaraunt on one side and the other is a nice sports bar for viewing the game and having drinks with friends! Personally I love their fries here and pizza. They have a fair amount of food options, they carry Pepsi items for drinks and more. Alcohol they have more than I anticipated which is nice for variety purposes. There is an outside area and I believe they bring out or have tall heaters for cooler evenings. They have bathrooms and everything is wheelchair accessible. Would reccomend the pizza, fries and Thai bites!

Had a bit of a mishap and ended up without the main part of a meal and two bags of cold items! What’s important is they were able to fix it and get the rest out to me! Which is rare when you order through a third party - they will often tell you too bad. Great service! Mistakes happen thank you for getting our pizza out to us

Been enjoying Boston pizza for decades. Got my favorite delivered last night. It was missing some of the toppings I ordered and was completely tasteless. It didn't even have much sauce. Won't be ordering from things location again.

We've never had a bad experience at this location. Staff are always friendly and service has always been prompt. Food tastes great.

Maddy server was awesome and friendly.she came by to check on how we do and if we needed anything quite a few times.thanx, Maddy

NEXT VISIT: my friend ordered a Boston brute with onion rings, i ordered the Boston brute with fries also but im ALLERGIC to onions.no problems as i made a note of it, said the server.after the first bite, im like W0W onions! The kitchen mixed up the 2 brutes.im like the cook is trying to kill me with onions im NEVER heading back to the Langford location.

Place was really dead. Ordered a coffee. Server said it was fresh then when i couldnt stomach it she said fresh an hour ago. Food was cold and lazily prepared. I couldn't eat my meteor pizza as it was really cold and cardboard like. Wife had the beef dip. She couldn't eat it either. Manager comped us most of the meal and away we went. I get your a chain but I doubt that corporate worked so hard for BP langford to produce what was served.

Unfortunately yesterday our server had the propensity to throw food and drink on the table. Passing meal by another nearly hitting them with it, slamming drinks on the table and leaving (literally). He came and asked how things were after we got our meals and ran off before one could ask for another drink. We waited over 30 min once we were done for him to come by our table so we could as for togo containers. He needs proper training on good and attentive service. The restaurant wasn't that busy. We didn't leave a tip. Sorry kitchen as the food was very good. I wanted to tell the hostess but couldn't find her.
To owner. If I could reach you personally by phone I could give you the details you wish. Thanks

It is a nice place for hanging out. Pizza, pasta, wings, and a bar make it a good option for the neighborhood, as many restaurants close early in the afternoon, Boston Pizza is open until 12 am on weekends. The staff is friendly but my only complain is that the place is kind of dark, compared to others.

Music too loud, lights too bright, loud kitchen. Service great however. And just to be fair. I'm high functioning autistic person

Still feels more like a cafeteria than a restaurant. Noisy and bright, not my favourite: (

I ordered from here for the first time, I haven't ordered from a Boston Pizza since I used to live up in Duncan and the food was delicious, especially the pizza I ordered my favorite Pepperoni, and had the all-meat bites coated in honey garlic sauce

I'm definitely ordering from here again in the future

Great food. Somersby cider available was so nice to see. We had to find staff to get ourselves seated, so that was odd. I had time to use washroom while waiting for the hostess. Probably just a one off but it's why the 3 stars for service