14 October 2023 13:31
They will count 450 bottles "in their head" with 25 different types. They wont count and enter. Just count once. Enter once. You will be shorted on your return. Go somewhere where they count and enter infront of you.

There is no way you counted this many items and this many types and got it right.

I know you didn't because I had 3 small liquor bottles.not 1. I also had 87 pop cans not 86. Not sure what else I got shorted on but there is no way a person can remember all this information correctly once, and the first time.
07 October 2023 0:24
Dropped off 2 bags at the express kiosk. Two weeks later and a bag with about $20 worth of returns unaccounted for and not refunded to my account. Called customer service, no answer, emailed, no answer. Many people use this service for fundraising, charities, this is not acceptable. To the owner of this company, take better care of your business, know what’s going on and make changes. I will never use this location again and will post my experience on all my social media accounts to warn others not to use the service or location
09 September 2023 11:25
Unfortunately They Don't Care About Clean Up Their Baskets!
Too Much Dirty!
Also Their Staff Don't Care About: They Are Touching Too All Super Dirty Baskets &. Then By Same Gloves Take Money & Pay To Their Clients.

Too Much ill Goes To People!
28 August 2023 19:58
Wasn't too busy, people wise, wasps were another story. Was a lil disappointed that all containers didn't get paid the full price of 10 cents. And they don't accept batteries for recycling.
07 August 2023 17:09
Went to do a very small return that only ended up to $6.10. A woman that was leaving told me to count my returns because they just ripped her off. Normally I don't bother with that, but I counted just to see. Sure enough they ripped me off & when I politely told them there is a mistake. The worker point blank denied it. Then I showed them the picture of the returns before I gave them in. No apology. That was a very small return, but they most likely do this to everyone.
02 January 2023 15:04
Dropped off a bag at the express last Sunday at about 10am a week later it still hasn’t been credited to my account, I have noticed lately it has been taking a unacceptable amount of time for my drop offs to be credited an the number of cans/bottles they say were non refundable has been increasing. After reading other reviews here I see I’m not the only one with this complaint. This location has to do BETTER!
11 October 2022 11:27
I wish I read the reviews before coming here. Absolutely horrible, they intentionally ignore part of your return while counting and act like they don't know what is going on. Do not come here, go somewhere else and save your time, money and gas.
06 October 2022 22:08
I dropped off 4 huge bags of cand and bottles. They only gave me back $12 this is definetly wrong. I was hoping to give the kids some money towards something. Never coming nack here.
24 May 2022 12:41
Pretty good system.

Walk up to large table, sort your stuff and they come to you.

Recommend!
10 March 2021 23:51
This facility is really clean. They have stepped up their protocol and it shows! Very patient and always polite - even when I show up at 5 minutes to close they always are helpful. Many thanks guys!
04 March 2021 11:41
Their facility is as clean as they could keep it. Overall I'll give a 5 stars based on their location and maintenance
07 November 2020 16:09
The staff is fast and professional. I have been coming here with my dad once a month for 8 years and have never had a bad experience.
02 November 2020 22:48
Lots of parking. We dropped our Express bags in a huge pile that I thought would take days to process, but it was handled the same day.
18 September 2020 9:11
The most rude unpleasant and kinda awkward staff at this depot not mention the manager is a straight up GOOF
11 September 2020 15:06
Had everything sorted from home and counted. They took everything in there recycling bags, it was quick, friendly and right on the money. Excellent work thank-you.
17 August 2020 6:50
Best prices paid back on returns. Staff is attentive to needs of trays etc. No carts dedicated to the store but other grocery carts usually there. Very busy
04 March 2020 17:19
Do not go to this place. They rip you off everytime. This is the second time I caught them cheating me. There will not be a third.
21 February 2020 5:32
They steal your bottles.don’t go.just wasting your time. U get refund whatever they feel like to give u.
04 February 2020 13:14
Very indifferent staff. On my last visit the young lady managed to serve me without uttering a single word, even when handing me my cash. Easily solved. Won’t go back.
22 January 2020 20:36
You need to show them you've done your due diligence counting the number of cans and bottles or else they will short change you. I'm so tired of being short changed by them. They refunded me the exact for the very first time today, because I showed them I had counted every single can and bottles. They keep ripping everyone off and it really bothers me to know they are such unethical, dishonest people. Sometimes reviews should include a NO STAR as they definitely don't deserve a single star for their business practices.
28 June 2019 12:07
Used then for years & never been shorted a can. Staff are quick & accurate. Plenty of room for busy times. Noisy, earplugs if you have then are a +
06 May 2019 11:54
Super rude. Ignore you. No eye contact.
Speak to each other in another language and snear at customers.
28 January 2019 2:34
Smelly! Dirty floor. Employees basically nice. Serve speed is very fast only if you done the work well, and count the number right by yourself. Free parking lot in the front. Parking ground sometimes is dirty. Many small shops nearby. Pretty convenient. Easy access.
27 January 2019 18:42
They scam: (Brought bottles in for our school and they ripped us off bad. Never go here they steel from children

Write a Review for Bottle Return Depot



Overall Rating: