17 September 2023 19:00
Best dealership ever! Never find better customer service and quality of installations. Or nicer people from ownership, finance and salesmenship or saleswomenship. Ever. Best I have ever seen. Kindest people. Max is my boy! You my boy blue. You my boy!
02 September 2023 3:01
We bought our truck from Myron! He was great and very helpful through it all! We recently had our first service! Although one of the young ladies in the service department went out of her way to do something we specifically asked her not to do, at the end of the day we ended up dealing with a different lady in reception and she was so lovely and helpful!
29 July 2023 8:36
Highly recommend Braby Motors in Salmon Arm, BC!

Warren Inskip was awesome to work with; listened to our needs, was informative, and patient.

Thank you and the whole team at Braby Motors for getting my family and I into a safe, reliable vehicle.

-Anna
25 June 2023 22:53
A Fantastic experience!
I had contacted quite a few dealers in BC about ordering a new truck. Most tried to steer me towards what they had on the lot and some just did not know answers to questions I had and would just make up info as they went.
I contacted Braby Motors with just a email and they followed up with every question I had and found answers when they didn’t know. They were fair with the pricing and followed through with everything they had promised when the truck arrived. No hidden costs or games, just good honest service. It felt like the old times when a dealership wanted your business and went out of their way to get you as a customer.
Big thanks to Warren Inskip for taking the time to make sure I got exactly what I wanted for a truck and to the Braby team for great follow thru.
08 May 2023 18:13
Chris and his team are top notch! Always professional and honest to deal with.

Thanks guys!
02 April 2023 21:24
This team was an absolute pleasure to buy from. They put an astounding amount of effort in to make sure I got the car I wanted with as much ease as possible. They extremely communicative and were more then willing to address any concerns I had. They even drove the car from Salmon Arm down to Revelstoke so I could test drive it. I would definitely buy from them again.
16 February 2023 4:20
Awesome dealership. They really go above and beyond to make the car buying process as simple and painless as possible. We worked with Cole and he was awesome. We walked out with a Grand Cherokee L and a 4XE Wrangler. They've got a customer for life!
25 September 2022 19:32
A+ remote buying experience with Braby Motors. I dealt with salesperson Warren and the manager Justin and the two together worked hard to locate a truck that would work for me, gave me a competitive price, and were pleasant and nice to talk to - I couldn't ask for anything more and would highly recommend them to others.
17 September 2022 6:41
The service department were very helpful and kind when my vehicle broke down 2 days before my return to the island. Tom was extremly helpful and kept me well informed about both the problem and the estimated time of repair. They were able to get me back on the road in time for my trip. Can't say enough good things about the service department.
20 May 2022 6:55
I had cosmetic issues with my 2 week old Dodge Ram truck. While these were not the fault of Braby Motors, the team at Brabys came together and helped me financially and service-wise in rectifying the issue. Thanks to the Braby team for coming together and addressing my concerns. They were not happy until I was satisfied.
12 March 2022 16:49
Just picked my ram 4500 from braby today for my small business here in salmon arm. Can’t say enough on how great the service was through the whole thing. Dealt with cole slaney. He was great 100% gave me updates weekly, by far the best prices around. Highly recommend braby and cole slaney
20 December 2021 12:49
This dealership and its' staff are not normal! They are polite, not pushy, actually seem to care about you and seem to like their jobs.as I said, not normal. We purchased a Wrangler 4xE from them and the overall experience was a solid 5 stars.
28 November 2021 2:45
Huge thank you to Jerrit, Warren and Christine at Braby Motors for assisting us with the purchase of our new Jeep Grand Cherokee L. We are so happy with our vehicle and more than impressed with the customer service we received at the dealership (delivering our vehicle to us in Kamloops from Salmon Arm and picking up the trade in). We would highly recommend not only Braby Motors, but specifically working with these individuals.

Thanks again!
22 November 2021 0:07
Great people all around service department, parts, salesman, management and the owner … thank you! And yes #sherpaone thanks you!
20 November 2021 11:26
We're from Alberta, and purchased a 2018 1 ton pickup. The team at Braby working with us made this such a steamlined and easy process - all the way to the careful and attentive delivery of our truck. The follow-up customer support from Braby has been exceptional and is really indicative that this dealership truly cares about their customers. Thank you!
10 November 2021 9:09
We bought a used 2013 Ram 1500 with 155,000 kms from Brent in 2017. Our sales and service experience at Braby has always been excellent. It's obvious that the service manager and his staff work hard to do a great job for their customers. Now the old Ram has just over 300,000 kms and the engine and transmission are still going strong. We will 100% be going back to Braby for our next Ram in a few years.
09 November 2021 18:35
Friendly staff. Only giving a three star because they took long doing our oil change due to the fact that the wrong oil was put in the vehicle and it had to be flushed out and redone
13 September 2021 19:32
We're from Alberta, and purchased a 2018 1 ton pickup. The team at Braby working with us made this such a steamlined and easy process - all the way to the careful and attentive delivery of our truck. The follow-up customer support from Braby has been exceptional and is really indicative that this dealership truly cares about their customers. Thank you!
22 August 2021 10:01
Just bought my second Wrangler.love my Jeep. Thank you Warren and Justin for your patience with my colour dilemma.thank you Christine for your advice.another great experience.always taken care of by Brandon and the service team too
08 July 2021 4:52
Thanks Jason Schubert. I really enjoyed working with you and your team at Braby Motors. One of the best car buying experiences I have ever had. When I'm Ready for my new Jeep I will definitely be coming to see you. I will highly recommend You and Braby Motors to Friends and Family.
02 July 2021 1:06
Bought a 2014 Jeep Wrangler from Braby Motors and we couldn't be happier! Everyone was so helpful and even though we were buying used, they went above and beyond with there amazing customer service. Thank you Mickie and everyone else involved in making us very happy new Jeep owners
01 July 2021 21:40
Warren is very professional and easy to deal with. Will continue to recommend him to friends and family!
30 June 2021 4:34
With a sizeable selection of new and used automotives, cheerful, co-operative sellers, and master mechanics, Braby motors has all the requirements for experienced automotive enthusiasts and for first time drivers, as well. Located, on the Highway 1, at the West end of Salmon Arm, it is near Piccadilly Mall for shopping when maintenence appointments are require leaving you car or truck with them. They have complementary customer cars to drive you to destinations. The sales representitives do not force quick unreflecrive choices from potential owners. If the right combination of options can not be found on the lot they have the ability to find and acquire used and new automotive from a far distance in British Columbia.
22 June 2021 18:04
I purchased a 2021 RAM 3500 (crazy truck) and the entire process was amazing! Brenda in finance, Mickey (my salesman) and Ryan in service made this a very enjoyable experience. They are by far the best at what they do and I would encourage anyone considering a new vehicle to give them a call - great peeps! Thanks again all - LOVE the truck! Talk soon!
05 June 2021 18:04
Just bought a new RAM HD 3500, this was the best buying experience I have ever had! They treat you like family and are so friendly and helpful. If you need a ram truck or a jeep or even a used vehicle they will set you up. I drove from Lake Country 1.5 hours away to buy from them that's how good they are!
22 May 2021 5:52
The only place you should be buying a JEEP! Best service and techs, we will always be going back for our next trade in!
13 March 2021 23:41
Took 3 visits to get a simple part replaced on my jeep.
1. To look at leaking roof and order part
2. Ordered wrong part sorry can you come back
3. Actually had the part and was able to install.

Friendly staff but I question their ability to order parts correctly, communicate with customers or work efficiently. Basic dealership issues
Do your diligence and call ahead to confirm appointment and that parts are in stock to complete the work.
They washed my vehicle nicely and completely my work quickly once they had everything together.
13 January 2021 12:20
I purchased my 2019 Ram 1500 Sport from Braby Motors last March and I couldn't be happier. My sales rep Jason made it easy and the service was outstanding. Justin Braby made the deal happen and it was as smooth experience. I recently had a tire issue and Jason and Chris Davis totally took care of my problem and gave me a screaming deal on new tires. I was never stuck without a vehicle and they really made a potentially terrible experience anything but. Thank you to all 3 of you and Braby Motors You guys rock!

JT
29 November 2020 22:09
I purchased a beautiful truck here today. I have never been treated with more respect than from this great group of people! I was stressed at the beginning but the smooth flowing organized process put me at ease immediately. Every issue I had was addressed promptly and with professional courtesy. Well worth the drive to come here for your next vehicle.
22 November 2020 2:42
I was so pleased with the service right from the first email I sent late in the evening. I was surprised to receive an answer very early! The next morning. I had an appointment for 2 pm and drove off with my new vehicle arriving home for supper. Amazing! The service was exceptional. I wasn't expecting to buy a new vehicle that day.however, I ended up driving home with one in just a few hours. The service from Jon Miller and Christine Ellis was outstanding. I highly recommend them both. It was a pleasure and fun to do business with them. They made everything so easy to spend money!
15 November 2020 13:28
I had a problem with my vehicle and Chris Davis and the whole team at Braby Motors dealt with the issue in a way customers like to be and should be looked after. I would highly recommend this dealership. Thanks to all at Brabys Ian Montague.
10 November 2020 3:06
We are beyond thrilled with the service from Braby Motors! Brent Ross was an amazing a salesman and provided so much help. Lisa answered so many of our questions to make the transaction so smooth. We love our Jeep and highly recommend Braby Motors!
23 October 2020 11:55
Bought a new RAM at Brabys last summer, my second new vehicle ever, in spite of so many people saying not to buy new. My sales guy, Jason, was great. He respected my payment limit, didn't try and upsell me, negotiated some addons. Would happily buy from Jason again. And my brand new price was pretty much the same as a 2-3 year old truck. Going through the paperwork process of the sale was a headspinner. Christine was just wonderful helping me through it all and also respecting my payment limits. We got a houseboat trip with Twin Anchors as well. It was hands down the best family vacation ever, we would normally be hard pressed to be able to afford such a thing. We joke about buying another vehicle so we can go houseboating again! I've been getting my servicing done here too. Brandon and his team have done a great job looking after my truck and making sure I'm happy. Would, and do, recommend Braby to friends and family. Thank you!
20 October 2020 20:32
I've lived in the Shuswap for 20 years and it was the first time I set foot on Braby Motors dealership. Looking back after 2 weeks have past since purchasing a new Jeep from Braby, it was the best and easiest decision made for me and my family. Braby made us feel welcome and catered to our needs with a no pressure approach. Hats off to all;Warren Inskip with great timing on the first meeting, test drive and thoroughness with the purchase, Justin Braby with honest and straight forward salesmanship and Lisa Honcoop for no fuss financing. I'm still on cloud 9 with my 2020 TrailHawk and looking forward to it's first winter in the Shuswap and beyond. I would and will highly recommend Braby Motors to anyone looking to make any vehicle purchase. Thanks again!

Regards
Tanya Mitchell-Banks
09 October 2020 14:10
Braby Motors are a great business. My vehicle broke down and left us stranded. Braby had a service department open on Saturday. They diagnosed my problem and found me even two parts options to keep me rolling. The team there is top quality.
04 October 2020 12:26
Braby stands by their customer's! I am beyond grateful for the ongoing support. I have had a couple issues with my Jeep this past year. Thankfully, Justin and Brandon worked with me to get it fixed. I am a very happy customer and they have won me over with their immaculate customer service skills.
01 October 2020 2:23
Can't say enough about these guys! From Sales to service. Hands down the best dealership I've ever dealt with. In love with my new gladiator! If your on the hunt for a new vehicle go see warren. You won't be dissapointed!
12 January 2020 23:35
Honestly I Haven't Been to Your Braby Motors Vehicle Dealership Although I Did Drive A Jeep Cherokee! Some Day I Would Love to Own Another! The 2019 Jeep Cherokee Sport SUV Velvet Red Pearl Caught My Eye on Your Website
27 December 2019 6:10
Braby’s is home to the best in the biz. They are welcoming, passionate, and give the best service. You can’t go wrong when you shop at Braby’s in Salmon arm.
17 December 2019 12:44
Bought a used 2012 Jeep Grand Cherokee from Braby. The staff were very helpful and a pleasure to deal with. The detailing crew did an awesome job as well. It looked like a brand new grand Cherokee after they were done with it.
13 December 2019 18:52
I have never bought anything from them yet but I’ve been out there several times looking at vehicles very friendly courteous service and amazing amount of trucks in stock
06 December 2019 4:27
Through my experience they have been very engaging with the public and eager to help you out, There social media game is on point for sure, everybody always looks very happy with there new vehicles, will deefinetly be checking them out when i am in the market for a new truck.
28 November 2019 1:22
My first car salesman was Don he was the most happiest person I knew there always happy to see me even if I was just popping in to say hello I sure miss him dearly
10 November 2019 4:47
Braby is the only dodge dealership that my family and friends will deal with, not vernon, kelowna or penticton. Braby motors has been phenomenal with everyone I know, and they are not dirt balls like some of the other dealerships.
15 October 2019 23:07
I felt so incredibly comfortable when buying my first vehicle with Jason. Was the best experience I could have asked for. The team is super incredible in all other departments that I’ve dealt with as well.
07 September 2019 7:00
I had a tremendous experience dealing with Brent and Brenda at Braby. And I have never even been there or met them in person! I found a vehicle on line and dealt with them over email and phone. Yet despite all that I felt that they were very organized, professional, and delivered exceptional personalized service. If you would have asked me a month ago whether I would buy a truck, essentially, "over the internet", I would have laughed. But Brent was very present and attentive and ready to research and answer all (ALL) my many questions. They take pride in really making sure they are providing their customers with the best product, and in helping them make fully informed decisions. I would add to that that they were able to give me a really amazing deal, and handled the paperwork and delivery of the vehicle in a simple and hassle free manner. I will go out of my way to do business with them in the future, and would recommend Braby Motors without reservation to anyone needing a new vehicle.and don't worry that they are a little out of the way.
10 July 2019 5:33
Wouldn't negotiate, promised to do body work on my truck after purchase didn't do what I asked, promised a tank of gas, I put more in loaner than they put in my tank
23 May 2019 1:58
We had a great salesman buddy who was very friendly, helpful and great with the kids! Couldn't ask for a better man to help us pick out our truck. I BIG disappointment when we were signing everything my husband did not realize he signed for a 4500 dollar insurance plan. We both thought she was telling is it was included. As we were waiting for our truck to get detailed we went to her within the half hour saying we just noticed this extra and we didnt want it, the lady told us to come back a week later and she will deal with it, as we did. When we got there she told us there was nothing she could do now and to wait 30 days to cancel on our own (they get the commission after 30 days) so we went home called the company directly and had ZERO issue cancelling for us. So be careful when you sign things and really pay attention we were very happy until this point.
11 May 2019 5:32
I would highly recommend visiting Braby if you're in the market for a vehicle. I worked with Brent and he made the whole process very easy with no pressure at all. I'll be visiting Braby again in the future, well worth a visit.

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