Brickyard Physiotherapy

Very Professional staff & very friendly,
Thalia is very knowledgable, caring and understanding.
Hannah on the front desk is fabulous. Always greets you with a smile:)
So nice to see all employees happy. Helping each other and the community.

I have seen Jennifer Ban Bergen for two different issues and have been very impressed with her knowledge and professionalism. She explained things very clearly and simply so I understood what she was doing and why and gave me exercises to do at home too. I would definitely recommend her and Brickyard clinic.

I did not have a good experience here and would heavily recommend seeking treatment for your injuries elsewhere.

The front desk staff are the absolute worst. Rude and inconsiderate. I do not recommend. There are other physiotherapists close by that are much better, with better facilities and importantly, compassion.

Tbh e receptionist was rude and ambivilant when hearing there was a death in the family the night before, and valley girl told me there was nothing they could do. She then went on to comment on my tone, which to be sure was full of grief not anger. For a firm that is supposed to be about people’s health, this was the most horrific response I could have received. Impartial, and entirely void of compassion. I will be pursuing more aggressive action against this group, and do not recommend going there, at all.

Always a good experience, skilled physiotherapists on hand. IMS treatments do wonders for painful muscles.

Both staff members i work with a wonderful and know and are helpful in getting me back to good health

What a great clinic! I have seen a few of the physiotherapists at this clinic and everyone is so professional, knowledgable and helpful including the support staff! Thank you for always taking such great care of me

Staff are very friendly and efficient. I would highly recommend Shane Gill as he is very compassionate, friendly and knowledgeable. Great clinic!

Every single person at the clinic that I have dealt with, has been very caring and helpful. Although I had to switch clinics because of my return to work program, I would go back again in the future for sure. Very genuine and caring staff:)

Nicki did wonders for me.in a few short sessions found the solution to a many years long issue. Great personality, super caring and knowledgeable. Front desk ladies are fabulous too, very welcoming and friendly. Highly recommend!

Great clinic!
Colby was absolutely amazing, so helpful with my injury. Would absolutely recommend seeing him!

If you need physio, I suggest you book an appointment with Brickyard Physiotherapy. The staff is friendly, welcoming and very knowledgeable. They offer a lot of different physio services as well as massage therapy and chiropractic care. If you are in pain, they have every option covered.
Amazing, professional, knowledgeable, need I say more.
Give them a call, you won’t be disappointed.

The best clinic! Nicki helped me get through an nagging injury very smoothly. She explained everything clearly, and I could tell that client education was a huge priority for her. Nicki quickly identified the source of my pain and helped work it out with manipulation, needling, and exercises for me to follow up on. The front desk are extremely friendly and helpful too.

I visited the clinic this morning and was very impressed with the organizing and thoroughness to ensure the safety of patients. The new instructions and procedures are explained in detail. The atmosphere is calming and ensuring. Don't hesitate to visit.the clinic.

Awesome, knowledgeable staff, and very accommodating. I needed an emergency visit, and was slotted in right away - twice! Thanks Shane!

Bryn Edwards and staff were very attentive and caring through the course of my treatment for recovery from my car accident. I'd highly recommend the physiotherapists or chiropractor at Brickyard!

Exceptional service, treatment and advice for my lower back injury. Everyone from the receptionists to the therapists are very friendly and helpful. I’d highly recommend this practice.

I came to see Bryn in 2012 after having had to leave my career as a carpenter due to nerve/tendon issues. I had exhausted options of dealing with the pain and continuous discomfort. I am proud to say that now, in 2019, I am once again a carpenter. I would recommend Bryn to anyone suffering from chronic body pains. His whole staff are warm and professional people, like himself. I would not have my career back if it were not for Bryn’s care.

Dr. Tierney Glenn treat me for a tailbone injury and I was totally impressed. Her treatments work extremely well and she was amazing. She knew what she was doing, explained the treatments, easily communicated and answer all questions and made me feel comfortable, always. I would recommend her to anyone.

Very friendly and knowledgeable staff members! They always had a smile on their faces:) Enjoyed going every time!

Bryn is amazing. Always helpful, very knowledgeable and friendly. Couldn’t recommend him more. Front staff very friendly, great about helping fit me in when there’s a cancellation.

Bryn was recommended to me by my old physio in Vancouver, and he helped me get back to running pain-free. He's super personable, reassuring, and patient, took my concerns seriously, and never made me feel dumb or bad when I had trouble explaining my symptoms or was worried about my progress. The front staff are also really pleasant and made scheduling and payment a breeze. I highly recommend this clinic!

Loved every minute of my massage that Alyssa provided. Very personable and shared great laughs. Will be back for sure!

Seeing Shane Gill helps me get through my day to day life with my spinal problems. Able to cope better with chronic pain through IMS, execises& other interferential treatments. Thank you, Shane.

If you want results, look no further then Brickyard Physiotherapy and physiotherapist extraordinaire, Shane Gill. Due to a serious heel injury and surgery many years ago, I have required treatments several times a year in order to continue to run and live an active life. So, when I moved to Nanaimo in 2014, I immediately felt fortunate to discover Brickyard Physiotherapy. Since then, overall client experience has been 5/5, with everything from scheduling appointments to the attentiveness and care Shane has provided consistently.
Upon entering the clinic, one is greeted warmly by the friendly front-desk staff, who can also assist with booking appointments that match one’s schedule. Shane has consistently been on time for appointments, and more importantly his treatments have remained extremely effective. In addition, he is a true professional, as well as caring, efficient, respectful and personable. He has also continued to spend valuable time providing me with exercises and encouragement, and has been instrumental in keeping me active and helping me maintain my exercise and running program. In summary, I’ve had nothing but good experiences at Brickyard, and couldn’t be happier with both my physiotherapist and the wonderful staff who are committed to helping clients get better and achieve their goals.

I did Physio for my lower back with Dustin Richter and he went above and beyond every expectation I ever had. He was friendly, he explained and discussed everything clearly, he listened to my needs, and he found the most effective treatment methods for me. He even went out of his way to do things for me that I never would have expected him to do.

The reception is also incredibly friendly, welcoming, and understanding. I couldn't recommend Brickyard Physiotherapy enough.

My physic was Shane Gill.
I did not have a good experience. He has zero relational practice. He did not explain to me the procedure and made me so uncomfortable. When he was done with the procedure without telling anything he would leave the room and outside the door would say bye. He performed acupuncture 6to 7 sessions and every time I left the clinic with tears. I didn’t know if this was normal but he did not give me any explanations. After talking to several other physiotherapist they said that this was not normal.
Last session I could not breath because of the pain. I did not get better and I don’t recommend this physio.

From Glenn and Carolyn Parks. The staff are all friendly and helpful and Shane explained things and did a great job with my therapy. Thanks.

Great hours of availability. Dustin did a really good job of working with me and my difficult situation. Not only did he help to ease my pain, he gave me the tools to keep myself in better condition to hopefully prevent re-injury in the future. I will be recommending Brickyard Physio to anyone who asks.