Browns Socialhouse Newport

Such a welcoming location!
Also love that there are gluten free options. One wish would be for there to be a separate fryer for GF fries.

Great location
kind staff
I tried salt and pepper rib, that was great.it's burger was very delicious.

My recent visit to Browns Socialhouse Newport left me incredibly unsatisfied. The glaring issue that overshadowed my entire experience was the stark contrast between the exorbitant prices and the underwhelming quality and quantity of the food. Despite their extensive menu, the execution and taste of the dishes fell disappointingly short. Adding insult to injury, the portion sizes were shockingly inadequate, especially considering the hefty price tag.

What particularly irked me was the obligatory tipping option on the payment machine. Although they did provide a "no tip" choice, there was an undeniable discomfort in choosing it in front of the waitstaff. It felt as if the restaurant was attempting to manipulate or guilt customers into leaving a tip, resulting in an awkward and strained atmosphere during the payment process. Personally, I strongly believe that tipping should be left entirely to the discretion of the customer, and the imposition of such a policy left me with a bitter aftertaste.

In summary, Browns Socialhouse Newport had the potential to deliver a fantastic dining experience, but the glaring discrepancy between the price and the actual value, coupled with the uncomfortable tipping situation, left me thoroughly disappointed. Regrettably, I find it hard to recommend this restaurant to others based on my lackluster visit.

On a sunny day, you can enjoy delicious food and drinks on a quiet and tranquil terrace in Port Moody

Went there for lunch with family. Nice atmosphere. Seating inside or nice patio outside. Vegetarian and kids options. I had quesadilla and small glass of Dirty Laundry rose BC wine. Wine was good - not dry and not very sweet. Cubano sandwich that my partner had was delicious but dip a little spicy. Food was delicious. Pricing $$. Service was excellent by a young man.
Wheelchair accessible. Parking nearby or underground. I will continue to return here to enjoy different dishes.

Me and My friend went to this location tonight; the food was absolutely amazing, we loved the vibe and the atmosphere and the best part of the experience was the service. Our server, Rose, was super friendly and attentive; she made the whole experience so much better. Would definitely go back:)

This was our second attempt at Browns - different location - and we weren’t super impressed.

The Caesar salad was REALLY small for the hefty price tag. My seared tuna salad was yummy - excellent herb mix - but had several large chunks of super tough greens (kale?) that I couldn’t even put my fork through let alone eat (the woody stalk part). My son’s butcher burger was really good but the yam fries were so salty he could barely eat them.

Our nacho appetizer was fabulous - like some of the best nachos we have ever had but they stuck to the parchment paper leaving us eating bits of it when we were down to the bottom chips. Way too much food stuck to the paper.

So. Meh.

So many good things here but so many little kinks that made our lunch just meh. And expensive.

Came here with my wife for a nice dinner out and we had a great experience. Our server Maggie was wonderful and extremely attentive to us, could not recommend her enough. I had the bacon cheeseburger and my wife had the crunchy salad, both were delicious.

Had lunch with a few friends and had a great experience, quick service My order got mixed up and they immediately corrected it without issue friendly staff and great food.

I really enjoy coming here. I used to go to Browns in Coquitlam, but 2 weeks ago I came with friends and I got special treats from Rose. She is awesome and I am coming every week to see her and get special treat. Thank you for having such a wonderful staff.

I’m NEVER write reviews but as a server myself, I appreciate recognition for hard work.
My co-workers and I often visit Browns as our after-work treat. The past few times we were lucky to get sat in Brandon’s section. Even during the high stress hours he was amazing and not only that, genuinely connected with us through chats when he checked in.
It was refreshing to be able to engage with a staff member without it feeling scripted or forced. In my opinion, a key factor in a great dinner out is the connection with your server. (Of course this can’t always be expected to be perfect especially during a rush with less time to chat)
However, during our recent visits, getting to joke around and connect a bit helped the dynamic feel more like a friendship and less like a “server to customer” vibe.
I often notice especially in more corporate restaurants, servers are strictly trained and monitored to ensure they act and speak certain ways that comply with the “company standard” but what typically ends up happening is they get nervous, ultimately appearing robotic and programmed or afraid to mess up. I hate how some corporations manage to strip their workers of personality. Speaking from a servers POV.

Rather disappointed by a business lunch meeting we had there on Tuesday after the lunch rush.
Our server was not attentive, didn’t offer refills on the sods and I had to wave her down for a coffee refill. She didn’t offer to refill anyone else’s drinks.
The kitchen brigade were swearing loudly in casual conversation. I work in hospitality as do my colleagues, so we get it. We can let a lot slide if it were super busy at the time or the kitchen is backed up, but we were at one point, the only table inside.
Now, the food, when we arrived, we ordered 4 appys for the table, and they came out but the server. Had to be asked for side plates and extra napkins. The yam fries were cold, potato skins were missing items, lettuce wrap was good. We also ordered the calamari which surprised us as it was more than decent.i had the Florida sandwich, my chicken was burnt. It ruined the flavour of everything. I also asked for dressing on side,
It came in a soup of dressing. My colleague got a slightly modified dragon bowl, and she got 3
Small pieces of chicken in her bowl. Another colleague got a regular dragon bowl and send it back, as hers was inedible.
The server didn’t once touch the table or check in on us. We ordered desserts, no coffee or tea was offered to my colleagues or myself, and the carrot cake was quite terrible.
Overall, it wasn’t a good meal. We were there for nearly 3 hours, and had to wave the sever down to bring us a bill. There were also 2 management types standing by the bar for the last 30 minutes and not once did they come and check on us. We had a lot of dirty plates and had to eat around them.

We dined in the patio. It was a nice space with great food. I asked for lettuce wrap burger. I did try Smokehouse burger. If you like caramelized onion and bacon with your burger, that would be a good option. We got a social red bottle, Jackson, -Triggs, as well for $30, which is a dry one, Cab-Sauv.

Have never been to this location before and we had a great time! Everyone enjoyed their food and our server was great! Look forward to going back soon!

Comeon brown social house its 2023 awakaning time, we care about our health, its time to switch Canola, corn or sunflower seeds oils As these oils are partially hydrogenated, it may cause artery inflammation and calcification. Daily use of canola oil may result in memory issues. Presence of omega-3-fatty acids, may prolong the bleeding time.use healthy ingorisiant oils such as Avacado and Coconut or Olive oil Thx

It’s a great location with a nice cozy atmosphere even when it’s busy. Friendly team of staff. Had some appetizers and they were prepared nicely. Definitely loved the calamari and prawns right to the last bite. The cocktail menu was okay. Social sodas are kind of boring but not horrible for the happy hour price.

Food and service were great and the atmosphere was lovely as we celebrated very birthdays.

The team went over and above what we expected. A special thanks to Krystl who looked after us beautifully!

Thanks for making a special occasion extra special.

I would go here for Brandon alone. Made the entire visit perfect, whether I was sober or else. Food was great to. Would order the French Dip again.

Both my wife and I love this pub. We've been customers for a while. Sometimes it gets busy and we need to wait to be seated. We went for dinner tonight and while we were waiting to be seated two couriers showed up to I assume pick up their orders. The host, a good looking blond female ignored them for a while. Then she was approached by one of them and she brushed him off, telling him to go outside and wait, that she would let him know when the order was ready.
The guy waited outside for like 15 minutes and she completely ignored him. We watched closely from our table since we have a friend whose teenager son does deliveries as well.
He eventually came back inside and had to ask someone else. Sure enough the order apparently had been ready for a while.
I can't help wondering how customers who order delivery feel when their food arrives 20-30 mins late because a grumpy host has no respect for hard working individuals who are trying to provide a timely service

Probably one of the best spicy chicken burger i ever had, the house salad was delicius. Service was friendly and fast. Will be back really soon when i get some time. So happy to work near by.

This was our first time here and when we came in it seemed super busy.one of the staff said they had wait for 30-40 minutes wait and they recommend doing reservations and bar was full.but the curly haired guy was really friendly and managed to find us a spot by moving chairs at the bar. Will be back

Stepped out for a last minute bday dinner with a friend. The worst service I’ve ever had, I don’t remember the last time I’ve never been offered water at my table she didn’t end up bringing any. We didn’t receive our drinks for a while too. She did coke by once to say there is a wait for the drinks but offering water would’ve been better. We asked for a martini received our drinks in oversized shot glasses when we made a comment the server did not apologize she responded with oh there isn’t any I said I see one right there, as I pointed to the bar, she says oh that’s the bar … (where did these come from then? We were seated in the lounge) as we sat in silence she ended up saying “we’ll there is only like 5” and proceeded to walk away, “sorry for the Inconvenience we have a shortage”or warned us as we got martinis, is a couple of examples how it could’ve been handled, not make us feel stupid for asking and not knowing they have a shortage. She did come by once to check on food as expected. As this point we didn’t ask for water again because we wanted to leave. We did end up telling at the end of the meal that it was bad and she did say I’ll get my manager and we said no it’s for you to know to handle better and she responded with “what’s so bad about it”. Just terrible birthday dinner experience.