Burgess Plumbing Heating & Electrical Co Ltd
3 reviews 300 Industrial Rd, 100 Mile House, BC +1 250-395-4800 burgessphe.com suggest an edit
16 July 2023 11:37
If I could give zero stars i would. I have purchased products on 5 occasion and buyers remorse was in every transaction.
The interactions in person, over the phone and by email were either non responsive, very rude person and definitely not geared towards customers and they don't back the products they sell to you. This business in my opinion and experience has proven they want your hard earned money and don't care about the customers' experience.
I will NEVER shop there again and encourage anyone needing a product or service to go elsewhere and save the hassle and your hard earned money.
They don't care about you.
The interactions in person, over the phone and by email were either non responsive, very rude person and definitely not geared towards customers and they don't back the products they sell to you. This business in my opinion and experience has proven they want your hard earned money and don't care about the customers' experience.
I will NEVER shop there again and encourage anyone needing a product or service to go elsewhere and save the hassle and your hard earned money.
They don't care about you.
23 May 2023 16:38
Had a fancy sprayer/faucet installed ($1200 job), it leaked from day one! They kept sending someone to patch it (3-4 times!) each employee saying they should just replace it! I complained and asked if they would just replace this p.o. S! It never got completely fixed, never got replaced, I patched it for years following. Terrible product, with terrible customer satisfaction care and very over priced for the quality of product and service.
Will never use them again!
Will never use them again!
28 September 2022 2:03
Worked as a journeyman service plumber at Burgess for about a year in 2021 and loved it. My biggest takeaway regarding the company, and why I would recommend it as the best plumbing company to use in the Cariboo, is that as an employee, I had excellent access to pertinent information. If I didn’t know something, I could ask my superiors any question, even if it was a “dumb” question and would be provided a nuanced, educated answer on the spot. This helped me serve my customers. If an individual employee inside the company does not operate in such a way, and take advantage of this, I would encourage you to simply ask for a different technician, and know that it isn’t a problem with the company’s operations. I am now off running my own business in a completely different sector, so I don’t benefit from saying this, just want to provide my opinion on why I think Burgess is a good spot. They have my recommendation.