Burnaby Public Library, Bob Prittie Metrotown Branch

Great community library and friendly, helpful staff. Will be a crying shame if they knock this place down to move city hall here.

This library in Burnaby is close to Metrotown and Station Square. After a hard day of work and study, you can get some delicious food or complete some shopping.

Love this place; it serves so many functions for the Burnaby community. No city hall, please. Work from home, and do not disturb the bones that people have already created there.

Good and friendly service, nice clean and cool library. The park outside is an awesome entrance too.

Before "renovation" it became much much worse. Last year it was perfect. Cozy, nice and useful.
Now first of all - it's ugly (where are the colours?). The weirdest part is that they made washrooms "for everyone"! It's a shame! Now women need to find a place where it is possible to comb hair, apply a lipstick, and many other things all the women know they need to do not in front of men. I am a woman, and I don't want meet a man in a washroom!
My little kid was waiting for me at the cabin door, when I occupied one. Would I allow that happen now? NO, for sure. But there is not enough family washrooms, most of the women, I guess, will be using instead. I will. There should be separate washrooms for men and women.
And "Kids read with pride" section in little children's department is a crime. Shame on you!: -/

This is a huge place with poor management and terrible technology. My car broke down. I took pubic transport and explained to library staff that I had an important zoom meeting with a neurosurgeon regarding my brother. I asked for a private study room. They called the manageress Jarvis. She printed a list a facilities that were renting out conference rooms. I explained I only had one hour left and no car to move around. Rooms in that library were sitting unused but because of construction they would not allow anyone to open the rooms. I saw no construction inside those rooms. I was guided to the far corner of the library surrounded with people to hold my meeting. I connected to the WiFi but it kept getting disconnected. I ran for help and said the renowned neurosurgeon was waiting and I had connection problems. Jarvis was paged and she came and tried to help, without success. The internet had low bandwidth. I had turned off the video but even the audio wouldn't work. The Zoom kept getting disconnected with the wifi doing every 2 minutes. I was in disbelief. The meeting I had waited for so long just got wasted. This library is of standard that would make third world country leaders angry and yet it's sitting in the heart of Metrotown district in Canada. It's shameful.

Most libraries are nearing obsoletion anyways and this is a prime example of why. Very static, boring place with limited amenities, half of the time washrooms are always closed, people aren’t offered much here and the selection at this location isn’t that great. Maybe turn this place into like a shelter or community centre instead? Cos it’s not much good as it is right now IMO

A good selection of books. If you can’t find a book you are looking for they can loan it from another library for you.

Good service from everyone. This time they are renovating but you can come. Good activities are in the library that you can register online.
If you want to print is 5 dollars free getting your library card. Enjoy

Great selection of books and friendly staff but it is always really hot and uncomfortable in there. Like they burn alot of heat because they don't want people to stay in the library. Sauna.

Very nice library. Great selection of children's books. The grounds are lovely. The library is undergoing a remodel and I can't wait to see it once it is finished.

My classmates and I came here to study many times during our program. It was a bit hard to book conference rooms that we needed for study groups and presentation practice. But when we did, we enjoyed the place. It sometimes got crowded and the tables in the rooms didn't seem to be wiped down even during covid years, otherwise we had great experiences. The staff are lovely and helpful!

This is my first time borrowing books in Vancouver. The staff is being nice and helpful, providing clear instructions and warm smiles. The library has quite a lot Mandarin books, and you can also reserve books in other branches online and pick up later.

Renovation is going on, and part of the library is accessible for general people. Wheelchair entry. Staff is friendly. Clean and good variety of books for adults n children. Parking underground and a few spots at level 1