BURNCO Landscape, a SiteOne business

Great service, good selection of material. The sales staff inside are great, the loaders are efficient and accurate. Prices are competitive.

Tried site one for the first time since the Burnco Days. Showed up at 3: 58, gates closed and they’ve closed for the day. Gone are the good ‘ol hardworking Burnco/Lanscape supply days where they would accommodate those looking to finish a job for the weekend. On to the next supplier. Truly unfortunate!

Came looking for some Lava Rock for my substrate soil for my Bonsai Trees.

They have black and red lava rock.

Attendent let me have a 3 lb bag for free as a sample; even though I was willing to pay for it.

5 star service. I will definitely be back.

Extreme unpleasant office staff to deal with. As a contractor I will not be dealing with them again.

Purchased rocks last friday was told could pick up following Saturday. When i showed up they were closed and wouldn't allow any pick up. Unorganized staff had no idea they told us we could pick up on inventory day.wasted my time and customers

Ordered materials to be delivered and was given a four hour window. Four and half hours had passed and still no sign of delivery truck. After 5 phone calls, was finally told truck on the way. I live 5 min away and I was told that it is due to traffic. Its Wednesday in the middle of the day. What traffic?

Great staff, quick efficient and friendly. Definitely my first choice from now on for all my landscaping needs

Purchased rocks last friday was told could pick up following Saturday. When i showed up they were closed and wouldn't allow any pick up. Unorganized staff had no idea they told us we could pick up on inventory day.wasted my time and customers

I got what I came for, but your staff was very grumpy. The old guy at the till was rude. One of the girls finally showed me some buckets I could use to measure out the half yard of product I was buying, but without having a truck to pick them up (I used bins), I felt like more of a nuisance than a valued customer. I realize you're not making a lot of money off me, but who knows what I might need in the future. If you're not interested in selling to a single mom trying to make a nice little back yard for her kids, then you should probably only sell to contractors.

A guy named Kirkland helped me find the gravel I was looking for and shoveled 6 bags of it for me. He was super helpful and very friendly. Definitely went out of his way to help me.

Yes they have mostly everything we need for concrete repairs. The one thing consistently missing is knowledgeable staff and ones that actually care to help when in need!

There are many natural stone products and new concrete products that appear like stone. I got my concrete making materials here (aggregate & cement) at a decent price. Contractors also buy here.

Horrible service. Uneducated, grumpy staff. Do yourself-a favour and go to BC Brick or Northwest Landscape Supply.

Nice staff and always a pleasure to deal with. Even for a big corporation like Burnco know how to deal with customers.

Nice staff. I got an issue about delivery fee, they solved the problem quickly.much better than I expected.great place to find what you need especially for the first time landscaper.

Best selection of landscape material.
Great customer service, knowledgeable and friendly, helpful staff.

The staff are friendly efficient they have all your landscape needs soil gravel's paving stones retaining walls Stone fireplaces AstroTurf Etc

I was put on hold for 10 minutes while driving to burnco. The lady finally answered and I tried to preorder some material. She told me it was too busy to take an order over the phone. When I got their I spoke to the same lady who told me I should have preordered over the phone. Her reason for not being able to get me 2 big bags was that they were helping other customers. I was basically told my order was too big and they had other customers to deal with. I have never dealt with a retailer who would pick and choose who they would help and when. Absolutely ridiculous.

First time landscaper. Did plan based on Burnco website pricing: crystal white rock for $269.99 a yard or $130 half. Barrowed son’s truck to save delivery fees. At shop, was told $303 a yard and $193 half including penalty. The cashier said they don’t go by the website price. That’s false advertising. Workers are helpful. Must be management issue. Gilbert

Great place to get road base even if you don’t own a truck. They can sell you bags that you fill yourself and carry home in the car. Its great! Cant beat the price of filling your own bags. 10 bag is about a half yard. I was out shoveling and one of the works came by, he showed me a trick to speed up my efficiency using a plastic conduit. Super friendly, will be back for more stuff in the future

Burnnco is very professional. Fast and courteous. Prices are reasonable and Langley location is very convenient