10 January 2024 7:37
The food is somewhat delicious but they significantly reduced the portions recently. But the most annoying thing about the restaurant is that they start preparing your food AFTER the dasher reaches the restaurant. So they waste an hour doing nothing. If you order food from here it takes at least 90 minutes for them to prepare your order. That is extremely slow by any standards.
08 January 2024 16:09
Great dish options and wonderful atmosphere for families. Lots of different cuisines and all very well done.
26 December 2023 3:55
Cactus Club at Park Royal Village is a true gem! The ambiance immediately sets the stage for a wonderful dining experience. The staff and management elevate the experience with unmatched warmth and professionalism, ensuring each visit feels special. They're incredibly attentive to modifications, especially with our meals for the kids, and their attention to detail is amazing. The culinary expertise shines through in every dish, from appetizers to desserts. I highly recommend it for anyone seeking exceptional food, a great atmosphere, and top-notch service. Five stars without a doubt!
25 December 2023 15:34
A typical Cactus Club Experience, sat down at the bar to watch the Texans vs. Colts game, took about 15 minutes to get a menu and longer for a drink (canned beer). Zero personality, robotic akin to a pet cockroach. A soul sucking feeling of emptiness on departure.
25 December 2023 4:42
We had a great server that we would like to appreciate her nice attitude and smile, her name is Shay
24 December 2023 16:01
Tried the new truffle Parmesan chicken it was very yummy. It’s always good when we go to cactus club one of our favourite restaurants we’ve been going last two years for anniversary.
06 December 2023 16:46
Had a Bellini and the Blackened Creole Chicken, and a lava cake for dessert. Everything was delicious and service was great for a large group (12). Pricey at $160 for two people, so not exactly student-budget-friendly, but great for the occasional night out.
02 December 2023 4:28
Last night me and by hasband with my small babies went there, the server he didn’t come to our table for first 20 min we ask someone else we wanna order food fast so we can go because we have small babies and after he came he got our order he bibg us water with no ice and we asked for ginger ale he didn’t bring us and we wait almost 40min food was not there he never come back to say we need something or food takes longer …. Our babies was being that’s why my hasband he said we have to leave without having food was so disappointed
Always this location take so long to get your food
21 November 2023 19:45
As Always, the food is consistently amazing! Service is continuously great from check in to check out! (would be nice to have waters offered to be refilled, without asking each time) but minor detail!

We had quiet the spread.as you will see in my photos.
Beef carpaccio always amazing!

Lettuce wrap has kick (my fav), and the perfect seasoning and sauces on everything!

Burgers were all good, yam fries, truffle fries, Avocado kale salad.
All great!
16 November 2023 17:20
Arman S provided Unparalleled level of Service. Because of him, West Vancouver is my new favourite location.
New Manager Colin is Professional and passionate to provide the best customer experience. Thank you!
13 November 2023 17:21
Always a decent time here. Staff is always pretty friendly.happy hour menu and prices could improve, but overall, it's a decent place
09 November 2023 4:54
The best Cactus Cub in Vancouver. Very nice staff and amazing food. The lettuce wraps are amazing. Good poke bowl 100% would recommend.
06 November 2023 20:18
Food was average but not bad. Service was nice but music was too loud and a little toooo dark. Nice for a quick non-planned night out.
06 November 2023 19:17
We as group went there on happy hour time, ordered steak frietis. Steak came on burnt outside and totally cold. Instead of fries, I requested mashed potato which they didn’t consider at first. Afterwards after reminding the order they changed it to mashed one.
Over priced for happy hour and quality of the food was not the expected one from cactus club…
Never try the West Van anymore…
02 November 2023 16:46
Ordered 1 steak, came unedible, layered in unchewable fat, and tasted bland. Received a second order, this one came exactly the same as the first one if not worse.
31 October 2023 14:48
One of our favourite places to go for Great food and Great service as always. Justine, our server was great.
19 October 2023 9:58
Our family ate here for my birthday dinner.

Some meals good, although my husband's rigatoni bolonaise was so salty it had to be sent back.

Yam fries yummy.

I ordered the appetizer ravioli and prawns. Literally 3 pieces of ravioli and the smallest scraps of prawns I've ever seen and also covered in sea salt. And $18! Probably the biggest rip off in my life. I ate it because my husband already sent his back and at this point I just gave up. My in-laws had a bottle of wine and entrees each.

My belinni was good. But so expensive overall. Three entrees, one appie, yam fries, diet coke, two belinis and a Bottle of wine.over $250! Unbelievable but I guess that's just eating out these days.

Wouldn't go back.
14 October 2023 16:48
The All star bartender was absolutely amazing especially when the kitchen forgot to make are food n we waited 30 mins to get food n she went in to make sure it was rushed and reordered it. I give here a solid 9.5 for over all tonight.plus she's easy on the eyes. Oct 18 8pm
08 October 2023 5:38
There seemed to be very few staff serving the whole restaurant and so the service suffered. For example, I asked for peper for my potato, the waitress just put the pepper mill on the table and left. In the past, they would grind the peper onto the meal etc.
03 October 2023 6:59
I took my parents here for a fancy dinner and I was shocked on how poorly our server McKenna treated us. She had this "I don't want to be here" attitude like we were a burden on her and she is tired of us and she kept forgetting to take our orders for appetizers and dessert. We didn't enjoy our meal and we decided to just head somewhere else for dessert. I'm surprised how miserable our experience was that night. I don't recommend this branch of Cactus at all.

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