Canadian Jewelry Exchange (CJEX)

We have experienced great customer service and care from the team, Lisa especially has been a great help to us over the years

Perfect awesome people great service and delivered my product to my dentist on time 2 thumbs up

We purchased our engagement and wedding rings here and had the pleasure of having Sara assist us. She was amazing! She was so knowledgeable, professional and willing to answer all of our numerous questions. She was patient and worked with us to create our special rings. Couldn’t be happier with the end result and the service provided! Our rings are gorgeous! Thank you to Sara and everyone at CJEX. We are lifetime clients. Eva and Jeff

I cannot say enough positive words about the incredible staff and selection at CJEX. From the moment my fiancé and I stepped foot in the store, we were treated like gold. We had had a horrible first experience with another jewelry store after purchasing an engagement ring and never thought we would be able to find a replacement… until we came here. Sara went above and beyond our expectations to ensure we had an absolutely incredible experience. She went out of her way to find us exactly what we were looking for (and more).

Beyond that, the entire staff was professional, helpful, and kind at all times. It is clear that they aren’t just looking to make a sale; they really want you to be happy with your choice. Thanks to the entire team, we were able to find the ring of my dreams and they made it all possible. We have been to just about every jewelry store in the Kelowna area and this is by far the best of the best. I am forever grateful that we came here. I highly recommend Sara or any of the staff at CJEX to anyone that might be looking for an engagement ring or any jewelry needs. You won’t regret it!

Lisa and Sara were fantastic to work with! Their service was professional, patient and knowledgable. We were very happy with our purchases and the prices of each item. We highly recommend shopping here.

Big shout out to Lisa and company, always willing to go the extra mile to make a customer even happier!

Lisa and her team always go over and above for us. Their professionalism and attention to detail is second to none. Highly recommend shopping here. 5 STARS every time!

Sara has been helping me with my engagement and wedding ring purchases since the spring of 2019 and has gone above and beyond. She's reached out when there were sales and was able to order in samples for me to view when it came to choosing my band, going as far as to arrange a custom order. Would highly recommend to anyone beginning their search.

Definitely the best experience l’ve had dealing with a Jewelry store. Go and see Mark. He is amazing at his job and his energy is perfect. Most importantly he respected me and the product l presented to him. He is very knowledgeable and will give you a fair negotiation. The other staff were very nice and professional. First class experience. I recommended it to anyone!

My husband reached out to Lisa while looking for a Mother’s Day/anniversary gift for me during the Covid-19 pandemic. Lisa set up a time for us to visit and look over some of the inventory we had viewed online. We came in specifically to look at a ‘preloved’ Tiffany diamond ring and ended up choosing a loose diamond and setting with Lisa’s help. What a great experience! We have made a number of purchases here-I have many blue (and now black) boxes full of treasures! Could not be happier with how the ring turned out-it is stunning. Thank you so much for all your help. You will definitely see us again!

Amazing people to deal with, Lisa was an amazing help. She answered emails in quick and efficient manner. Lisa took time on her days off to answer emails, I would highly recommend this company. I bought a stunning engagement ring from her, and she kept me updated from purchase to shipping to delivery.

The staff (especially Lisa and Dil) at CJEX were so welcoming, friendly and knowledgable when explaining everything to me and my fiancé. They even had my ring resized for our engagement party in a day and a half.amazing!

We need to thank Dil so much for her help finding all the right bling for our wedding day! Her fun, bubbly personality made it easy to take on the daunting task of finding the *perfect* rings. I'm so grateful that Jonathan had such a positive experience shopping for the engagement ring, (not a day goes by that I don't catch myself staring at it in awe, it's stunning!) When we came in for wedding bands, the process was effortless and fun and we were thrilled that it was our very first wedding task we got to cross off the long list!
With heartfelt thanks,
Natalie & Jonathan