Canadian Red Cross - Health Equipment Loan Program

Saved me $$ by loaning out the equipment for post surgery. Staff were great. Equipment was good too

Great nonprofit organisation, helped me through many major surgeries. Now they are helping my elderly parent. I wish that there was more parking. Be kind, there is great demand keeping the staff and volunteers busy:)

Take your used items like crutches, walkers, scooters, etc and donate them.
They will provide you with a tax receipt for the value of your donation to use on your tax return.

New experience for me. We were nervous about coming. The whole place is run by volunteers can you believe. They help us out and help us put the equipment we have on loan in our car. Thank you for you service

Very difficult interaction with staff here. I returned a raised toilet seat to exchange it for one that fit our toilet and was repeatedly refused service without another prescription through VCH which could take daysss. Absolutely no understanding or acknowledgement of the need for a raised toilet seat for someone who had just been released from hospital after having a full knee replacement.
Please explain to me why I couldn't exchange the wrong toilet seat for the right toilet seat. This is not service. This is outright refusal to consider the needs of the user.
If the Red Cross here in Vancouver treat people the way the staff member treated me in what should have been a simple situation, how do they treat people they are supposed to be supporting in countries who are experiencing devastation? How do donors - like my family - know what the Red Cross is doing with our money when it appears that their mandate is to decide who needs what and when whether or not it relates to the needs of the user?

Dropped off a loaned item in the conveniently placed return tub outside their office, totally contactless and painless!

It's the red cross! Need I say anything more than it deserves five stars for being there for all Canadians?