Canadian Tire

I wouldn't recommend the auto service. I had the auto center install some new tires as this was a convenient location and I figured it's a pretty easy job. On the way home, I was shedding clip-on wheel weights, so I went back to get the wheels balanced again with different weights. The shop seemed overwhelmed, stressed out, unmanaged, and disorganized but they rebalanced the wheels for me while I waited. Balance was pretty bad, a lot of vibration on the highway. I ended up going to a tire service center to have them rebalanced and was told the balance was way off and the tires weren't installed optimally. Night and day difference on the highway after getting the job done right. If they can't get a tire swap and wheel balancing right I wouldn't trust them for anything else mechanical.

Took our car into the local Ford dealership to have the maintenance done on our vehicle. After they did the work, they said come back to get your tires re-torqued. Could feel a bit of a shimy, phoned the ford dealership to get re-torqued; said to drop the car off to have them re-torque; they said it could take up to 4+ hrs. Give it a break! Went to view Royal cdn tire, asked if they could re-torque. With smiles all around, they said ‘yes’. Shiny is gone. All tires needed to be tightened. Less than 5 minute job. Now that was service with a smile. View Royal Cdn Tire - we will be back.

I can't say the whole process was perfect, but what is these days? What mattered is their service manager, Scott, mechanic Vanessa and general team worked hard to make it perfect, and THAT isn't something you see much anymore.

Front wheel no longer hums, they sourced parts for my Saturn (company is long gone), and were friendly and helpful through the whole process. 6 stars.

Usually stocked enough to fit my needs. Quite the variety of everything. Dog friendly. Staff are kind. Never a bad experience.

Canadian Tire seems to always have what I’m looking for at a decent price. The pints help too.

Just had a few keys made, Lawrence was extremely helpful and cut the keys perfectly with amazing attention to detail!

Best Canadian Tire in Victoria. Been going here for the past decade and the service and selection is always top notch.

Went to the Auto parts dept to buy an item. The female worker was in the aisle and said she needed my make and model. As she walked to the computer to log in. I waited for her to ask me my info. She then abruptly and rudely, ask me for my make and model as if I was holding her up. I couldnt believe it. Customers dont know how long it takes you to log in. She then seemed to have an attitude the whole transaction. Worst customer service ever. I almost just said forget it and just go somewhere else that actually wants my business.

What an incredibly friendly location. I've shopped here a several times now, and each time I come the staff is always so helpful and kind. The other day I had asked a staff member by balloons to call a staff member because I needed something off the top shelf. She quickly paged a team member and another associate helped to get the table set down from above, but also, helped me to cart it to my car and helped to fit it inside. It was just a level of service that I wasn't expecting and really appreciated it because I have really terrible knees. From the bottom of my heart, thanks for your kindness and out of this world customer support. I wanted to be sure you were all recognized for efforts.

One of their bigger stores. You can always find what you're looking for here. Clean, too.

This product worked as advertised. Thanks for saving me from that awful terrible choice to tow. 30 minutes charging and a start feature with a battery with a bad cell and on the road. Thanks

This location has a great outdoor area and fully stocked seasonal area for whatever the season. Can be difficult finding someone to help but mostly cause everywhere is shorstaffed. Overall good store with a little of everything.

Their auto shop rectified a bad interaction very quickly, and fixed my vehicle as quick as possible. Thank-you

My milk frother broke and the lady at returns was extremely helpful in replacing it for me. Very helpful

No help in finding hydrolic oil from counter staff in auto motive but was happy to point to the wall

Staff is always plesent. They had the item I needed. A pool ladder no less. And I took my dog in too! Thanks guys.