Care Life Fleetwood

My husband was at CareLife Fleetwood PATH Unit from Thursday, April 6 to 20,2023. The nursing staff and care aides provided quality care to my husband during his stay. This was a comfort to myself and my family knowing he was well cared for during this transition period to home. The Physiotherapy and Occupational staff were able to get my husband mobile again. The facility was spotless thanks to the dedicated cleaning staff. We were most fortunate that his transition to home was at this facility.

My Mother is being abused, both physically and verbally. We have documented with pictures her bruises and screams when on the phone. Has been at least 6-7 months of no management. Mother was transferred here from hospital. Trying to move her out. Her items have been stolen, her watch, clothing, pyjamas, shoes, 3 sets of dentures, wedding ring, which was in posession of staff The staff are rude, they do not answer phone, are on break or not to be seen. Or in hallway at night making noise. They do not properly cover her at night, she is left cold. The Managent changes so much and are never available, the last one was drinking wine in the middle of the day behind the front desk. Hard to believe this is a place for our loved ones who are left to fend for themselves if lucky put in front of the T. V and left there. It is not a place for anyone let alone a Senior Citizen It does not abide by its name. Carelife Fleetwood does not care. I see why they are rated so low. Absolutely Disgusting terrible place. Shame on you Carelife. Fortunately, have brought in witnesses. Both legal and others. Can anyone recommend somewhere else please?

Recently I called the administration at Carelife Fleetwood to enquire about a cousin whom I had heard was put into this facility within the last 6 months. The person that spoke with me was very helpful. She listened to my concerns about my cousin and returned my call (I live in Ontario) within a very short period of time. She gave me a full report of his condition and even allowed me to speak with him. I am so impressed with this facility and its employees. This employee of Carelife Fleetwood showed such genuine empathy and concern for both my cousin and for me. I was dealing with the shock of learning about a close relative who was now in a challenging mental state. Thank you so much for being so kind and thoughtful and amazingly professional. Rudy Schmidt, Oshawa, ON.