14 January 2024 16:07
Guri & Jessica gave excellent service and ready to help always…
Recommend always…
17 November 2023 20:56
Hashim at CaseMogul Central City was incredibly helpful. He quickly repaired my phone (approximately 30 minutes) and explained the attached lifetime warranty. I accidentally picked up the wrong phone case, but he didn't make a big deal out of it and promptly replaced it with the correct size. I rarely write reviews, but the exceptional service provided by Hashim deserved recognition.
16 November 2023 21:40
Got my tempered glass done by Hashim. Has lasted quite a long time now without bubbles. Quality of work and customer service is commendable, would visit again for sure!
24 September 2023 9:12
The employees of the store are so kind and humble. I needed help with backing up my data to a new phone and the guy Hashim who works their was excellent in providing me that service.
21 June 2023 21:12
Harpreet kaur fixed my phone and it went pretty smoothly. Her customer service is topnotch as she is very friendly and ansered all my inquiries. Highly recommended!
18 June 2023 15:20
Aman is really Good. He provide me great service.i recommend aman and casemogul to everyone for all type of phone problem.
07 May 2023 9:30
Really liked their service explained every single thing, talk polotly with patience and also attended other customers nice girl harman
30 April 2023 0:19
My friends phone was damage and I brought him to casemogul.the girl here harpreet, is so nice and polite.she helped me with my phone and fixed the issue. I also came to this store for repair of my device. I trust on them with my devices. I highly recommend harpreet and casemogul to everyone. Thanks harpreet.
18 April 2023 13:00
Went here today for the very first time and i am in an awe with an excellent service i received from the guy name GURI, helped me in any way possible with my phone and could get those positive vibes from GURI.
11 April 2023 0:22
Purchased a phone case recently and Guri was very friendly and professional. Recommended for your phone accessories.
08 April 2023 8:02
Steve was fantastic! Very helpful, friendly, and fast! Definitely recommend! Thanks Steve!
05 April 2023 5:45
I have great customer service by Guri from case mogul store. I like the nature of his talking politely with every customer. I would definitely want everyone to come to this store.
28 March 2023 3:56
I had an amazing experience at the store. Guri helped me and guided me very well. He was so polite and friendly.
19 January 2023 8:01
Visited today to repair my cell phone. Had a great experience. Totally satisfied by the services provided by the expert Staff Gurcharan. He is knowledgeable, polite, patience and fast. Very helpful and efficient. 10/10
05 January 2023 5:53
I've come here several time with my wife to get her screen protector replaced as it ages. The staff is always very friendly and helpful. We only bring our phones here as they deserve the business. You will not be disappointed. Thank you Case Mogul for top notch service.
23 December 2022 11:38
I visited the CaseMogul with my wife. The staff is very much friendly and helpful. Mr. Gurcharan S. Attended us with our concerns. He was very polite and helped us to get value for the money. He even went out of is way to suggest us with good options and explained the positive points to look with our buy.

Thank CaseMogul and Gurcharan for your time. We appreciate your efforts.

Thanks,
Yogesh n Jyoti
22 December 2022 18:01
I visit this store second time today and i was helped by Guri, he is very knowledgeable. My phone was damage and he fixed in 1 hour and he changed screen protector that is free of cost.
22 December 2022 6:09
Harpreet Kaur provided an excellent service, went to 6 different places before finding CaseMogul and no one could do anything about my phone but Harpreet was able to figure out the problem and fix it perfectly. Highly recommended!
25 November 2022 19:41
The employees were very nice, but the service itself was embarrassingly bad. I would rate negative stars if I could.

Took phone in for screen replacement, staff replaced with noticeably cheaper third-party screen. Screen was installed incorrectly at first, which had to be taken back and fixed. After this, I discovered that the loudspeaker and vibration motor - *which were not broken before* - were broken too. When I took it back to be fixed the second time, I was informed that it would be a few days until they could get a replacement speaker.

During this brief period of waiting, the third party replacement screen cracked after the phone was dropped a distance of less than 30 centimetres, not even having landed on the screen. The screen protector which I purchased from this shop does not seem to have done anything to protect it. After taking the phone back to the shop a third and final time, the replacement loudspeaker was installed and seems to work. However, when the phone was returned, the crack on the screen was noticeably larger.

In addition to all of the above, the replacement screen does not sit right in the phone's body, having to be pressed back in on occasion, and sporadically stops sensing touch input. This is likely because the adhesive keeping the screen attached was not replaced - which also severely lowers the phone's resistance to water damage.

All in all, I feel cheated by the service provided by CaseMogul. I wasted a great deal of time and money for this shop to ultimately make my phone worse than it was before. I would have had better luck performing the repair myself. In addition to terrible repair service, this shop also steeply overcharges for peripherals, many of which are stealthy knock-offs of products by reputable brands. Stay away from this shop!
11 February 2022 10:23
Navneet kaur.i am totally satisfied with the way she gave the customer service and the way she treat the customer its really great.appreciate that. Cheers.good luck and keep it up.
13 January 2022 6:39
Hi, today I visited your store. I realized that your service is very perfect. I met woth an employee navneet kaur. She is very nice girl. And she provided me a very good service. Like a co-operative worker. I recommend that everyone should visit this store.
12 January 2022 3:23
Nanuet kaur - is very polite and straight forward with the services they provide here! The store looks nice & tidy! (Definately coming back again!)
04 January 2022 21:30
Completely shattered the screen of my phone, needed it working again within a day, they had it done and turned around in under an hour! Saved me time, saved me money, saved me the headache. Thank you!
14 December 2021 1:43
I had to give give one star coz there is no option for -1000 stars rude staff they are here just to steal your money i bought two cases from them last week from which they did’t have case for 13 pro in stock and they told me to come back day after tomorow or on sunday to get the case and when i came back with the recipt they refused to give me my case this is how they make money the guy how works here speaks hindi does’t even have any sense how to talk to coustomer dont come here untill you dont want to waste your time and money dont even gave me my refund or my case i would really want someone to reply to this review to reslove my matter if any superior is reading it or if anyone has any respect or kindness for their coustomers
13 December 2021 12:33
Navneet Kaur is very helpful for solving my phone's problem. She is very professional and kind.she fixed my phone in an hour. Definitely recommend this place to all.
10 December 2021 2:26
Nanuet Kaur did a wonderful job helping me fix my phone, I definitely recommend anyone to come see her for getting your screen repaired
21 November 2021 22:39
Harpreet was excellent! She repaired my daughter’s iPhone 6S. Replaced the screen and battery. Great service! Thank you!
12 November 2021 0:25
Navneet was amazing, replacing my phone screen within the one-hour window despite it being a busy Friday.

I was worried that I'd have to get a new phone (hundreds of dollars, or $15+ each month for two years on my carrier's plan) after my screen became non-responsive after too many drops, but instead I have a screen that looks as good and glossy as the day I got the phone for $60. Thanks so much for this service!
04 November 2021 18:49
Great job by Mohammad. He fixed my phone when he was about to close the store. I appreciate his help. He was quick and fast. 100% satisfaction. '
03 November 2021 5:40
I came to store for my iPhone cases, there the girl harpreet Kaur provides me awesome service. She is the best at customer service.she knows what exactly customer need. I was helped by her in finding right products for my iPhone.she ordered the wallet case for my phone. Now don’t need to carry my wallet anymore. Thanks harpreet.now I am going to hire her
02 November 2021 18:11
Navneet Kaur is very professional and her customer service is very good. I recommend thi place to everyone
22 October 2021 8:29
Harpreet kaur helped me in transferring my data to new phone.she is so helpful and polite. I am to this store by chance and they provide me great service.now this is my one place where I can come for my phone issues. Recommend this store to everyone.thankyou so much harpreet
20 October 2021 18:17
I always come to casemogul to solve my phone issues and the associates are very helpful. Today I was assisted by girl harpreet.she is very nice and knowledgeable. I recommend this store to everyone. Thanks harpreet
16 October 2021 21:37
Harpreet kaur did a great job.i am nor able to find right product for my phone she helped me to find the right things for my phone and give me good advice.thanks i will definately advice all yo visit store.
14 October 2021 10:23
I had a cracked phone screen and they repaired it very quickly in less than an hour. The associate Harpreet was thorough in making sure that everything was working both before and after the repair. Very fair price, cheaper than other places and a $5 discount if you book online on their website as well.
23 September 2021 10:01
Sooo many cool cases to choose from and the staff are informative and friendly. Love their professional repairs and screen protector warranty. Will be back every time I get a new phone or tablet.
07 September 2021 2:17
Harpreet Kaur is superb.she is fantastic girl.i always came to her if I am having any phone issue.thanks for helping me. Recommend this store to everyone.
07 September 2021 0:20
Harpreet kaur is very helpful to me.she provides me fast service.she is very quick and efficient.very happy with her service.recommend this store to everyone.
29 August 2021 0:31
This store is great, I always find what I am looking for.

Be careful with the case prices, they say one is for free but if you do the math they are charging you at least 50% of the second one in the price of the first one. Perhaps it would be better if they say second at 50% off instead of free.

Despite of this, I think the guy working there Mohammad was super knowledgeable and friendly.
19 August 2021 21:16
Harpreet and navneet provides great service. They repaired my iPhone 11 very fast and make it as a new phone. Best place to repair phones with very good price.
16 August 2021 14:52
I was helped by Harpreet, she was polite and professional and explained everything in detail to me. I would recommend this store to anyone looking to purchase phone case, phone accessories and phone repair.
09 August 2021 18:46
They give lifetime warranty for screen protector but this is how it looks like in less than 2 weeks.money wasted
21 April 2021 9:52
Harpreet Kaur was very helpful and did a great job of fixing my screen. I wasn’t sure if a new screen would fix my phone, but after Harpreet’s service my phone is like new.
17 April 2021 3:35
Really happy with the customer service. Mohammed is a nice and helpful.he is really good in communicating and making us feel comfortable.hope to see him again whenever we visit.he is really a cheerful person
08 April 2021 18:54
My IPhone X was working just fine when I had the bright idea to accept the installation of the newest iOS 14.3. The phone never turned on from installing the update. I tried to update through my laptop, via iTunes, then to restore to factory settings, worked with an Apple specialist online, even made an appointment at a Genius Bar. Both I and the Apple rep got an error while trying to update/restore. And of course Apple decided that the only solution was to replace the phone; and since it was out of warranty, I had to of course pay for a new phone. I tried to argue the phone had no issue before the unfortunate update, and I did not have a recent backup, and valuable memories lost. Apple customer service was not touched at all. And they advised it would be high time for me to update my device anyway. Which I was not prepared to do.

Long story short, I have made some research online and decided to visit CaseMogul Surrey Central. Harpreet Kaur took the time to listen to my story, patiently explained my options.she made my in-store experience very pleasant. And even laughed at my bitter jokes. My phone was sent for repair to their Calgary experts (who called multiple times to update me on their assessment and progress) and two weeks later I have my phone back, working properly again. And I have not lost anything on it!

When Apple decided it was not worth it for them to stand behind an older phone model and made a loyal customer leave their store deeply dissatisfied, CaseMogul came to the rescue.

Thank you very much, Harpreet, Calgary colleague, and CaseMogul!
05 April 2021 5:18
Harpreet kaur did excellent job she is very nice and knowledgable.she fix my phone and tells me right information about my phone.i recommend this place to every one.thanks harpreet
30 March 2021 13:23
I visited CaseMogul Phone located in surrey central Mall twice last week for my phone tempered glass protector and today for my daughter iPhone 6S LCD screen.the lady Harpreet kaur helped me both of times.she was so nice, friendly, knowledgeable about the products and repairs. She tried her best to fixed the phone in one hour window.the shop was clean and the products were well organized.the prices are reasonable and with offers. I highly recommend the shop and I became her permanent customer and recommend to other Friends.
25 March 2021 7:39
Mohammad gave me a great cover for my phone and helped me through getting it all set up. I came from Vancouver to surrey and it was worth it.
22 March 2021 21:31
I needed to purchase a case for my phone.guy named Mohammad helped me picking good case and he even guided me to get a glass guard for my phone because am so clumsy with my phone. He was really friendly and provided a really good customer service.
19 March 2021 19:25
Mohammad is really a nice guy. Nice talking to him today. He is very friendly. We bought a lot of cases from him and is really helpful. Good customer service. Hope to see him next time when i visit the store. ️
16 March 2021 14:26
They have the best deals going. I am very satisfied with their services and products. The staff are great, especially Mohammad.very fun and engaging guy!
09 March 2021 17:16
Harpreet kaur is so nice and guide properly they have very nice phone cases i like they way she interact with her customers
26 February 2021 10:00
I really like their customer service of Mohammad, as a employee of #casemogul. He changed my phone screen it was super awesome work. Thankyou.
25 February 2021 8:05
The best customer i have ever had yet in my life. Mohammad, this guy is magician. I came to store just looking cases for the phone that i am going to buy but ended up getting two cases from Mohammad. I would love to visit again specially when Mohammad would be in the store.
24 February 2021 0:43
Harpreet did a great service. She changed my phone screen it was super awesome work. I definitely recommend this place for phone cases and repair.
18 February 2021 16:06
Harpreet kaur

Excellent job! She repaired my iphone and make it as a brand new iphone. I highly recommend this store for repairs and phones etc. Yahoo Thanks so much Harpreet
18 February 2021 13:33
Really nice service.friendly staff. Mohammad advised me really good phone case for my phone and i end up getting 4 cases.will come again for suree.thank you
18 February 2021 8:37
Harpreeet did a great job. She provide me a great service. I recommend this store to everyone they have nice collection of phone accessories.and do repairs at lowest cost.thanks harpreet
18 February 2021 3:33
This is the best place for Mobile Accessories. Best Service provided by Mohammad. I would like to recommend to visit this place if your looking for awesome cases for your phone. Thanks Mohammad for Friendly Service.
16 February 2021 7:06
Harpreet Kaur gave excellent service, she went above and beyond to help me fix a cracked iphone screen. Will definitely be back.quality service!
10 February 2021 23:58
I was absolutely impressed with the service I received from Harpreet Kaur. She was really polite and had a friendly nature, taking her time to explain things and giving the best possible advice on how to take care of your devices. Definitely visiting again!
09 February 2021 19:53
Harpreet Kaur's customer service is out of this world, she was so patient to get me the right phone accessories, and she's so pleasant.
03 February 2021 18:54
Harpreet kaur provide me very good service.i choose this shop its nice and affordable she is a good technician to repair a phone and she also repair my phone too and good for the customer
03 February 2021 5:12
I really like their customer service as the employee who’s name was Mohammad, really polite and friendly. I like the way how he interacted with us so friendly. He told us all of his best services so we can get the right one. I suggest you guys to visit there if u have any issues regarding your cell phones.
01 February 2021 19:13
Harpreet kaur was super helpful. She fixed my phone so fast and was very helpful and knowledgeable. Would definitely recommend this place it cost me 60$ to fix my iPhone
27 January 2021 5:28
Harpreet Kaur did the repair on my Iphone 8+
and she did amazing job! It’s looking like a brand new one and her service was excellent!
5 stars!
thank you very much Harpreet!
27 January 2021 0:34
Harpreet kaur is an excellent hard worker. I brought an iphone 8 in which the screen was.damaged and also my old phone LCD was damaged. Harpreet was very attentive and took a greatcare.to solved the problem of one phone and.the orher phone to be solved later. I strongly recomend her in any bad situation.of phones. Thanks.in abvance Harpreet.
23 January 2021 2:23
Harpreet kaur.she gave me very Good service and professionally. I recommend this store to every one. They also do repairs.
19 January 2021 2:30
Harpreet was really amazing. Really helpful, worked out amazingly for me. Changed my screened for iPhone X and answered all my questions. Definitely recommend the place if you want your screen repaired.
11 January 2021 14:57
Harpreet kaur is very good at customer service.this store have very good cases and phone accesssories. I recommend thia store to every one.they also to repairs at low cost.

Write a Review for CaseMogul 1Hr Phone Repair



Overall Rating: