Charcoal & Woodz Restaurant & Bar

Lucky for us, they had a large party cancel and were able to accommodate our walk in of 15. The service and food was exceptional but unfortunately they were not well educated on gluten allergies and despite repeatedly stressing one of our guests was celiac, they served her a menu item that was not GF. When we spoke to the manager he blamed the server and we thought that was extremely unfair. That is a training issue. Because everything else was great, they get a 4 star.

One of my favourite places to come with my friends for a good time! The food is consistently delicious and the service is great! The dim lights and music provide a relaxing atmosphere and vibe. Also, the prices are very affordable, considering the quality and amount of food you're getting.

The restaurant recently went through a beautiful renovation which completely transformed the aesthetic. We had a wonderful time with friends recently.

Side note: I highly recommend the chocolate chip cookie with ice-cream for dessert. You won't regret it! Yummm!

Amazing food and atmosphere. A local gem with very friendly staff and an owner who takes pride in exceptional customer service. Our kids love all of the pasta dishes and deep dish pizzas. Try the hot sauce made in house as it’s the best out there.

Bad experience. Food is ok, service takes so long.you have to wait for along time even to order a couple of drinks.the desserts were horrible. The chocolate cake was sooo dry. Not value for your money.

Just had mother's day dinner with my girlfriend the buffet was awesome food was really good service was good definitely going to go back again

Great meal with Great service. I haven’t been here for so long. It’s completely new owner and totally different menu. We all enjoyed it!

Mother's Day Dinner was excellent. Food was very good. Service could come around more and ask for refills and take our empty buffet plates. Otherwise excellent place. I will return!

Quality and portions are great! I have never been disappointed in the food. Tasty and fresh, not your typical frozen, mass produced, chain restaurant quality.

Great food excellent service valentine's day rose for my wife and personal inter action with the owner. Highly recommend b

Good eggs Benny, but the service seemed a little grumpy. My hash browns were undercooked, and so were the over easy eggs.
Wouldn’t suggest.

Bad service and worst wood ever.
There was Canucks live match going on, so we asked the server if she could turn down music volume and turn up hockey match tv volume.she agreed to it but never actually did it.didn't even come to tell us if it was not possible.
We ordered wings as it was wings Wednesday.it was worst food ever.wings were burnt and even the oil used for frying wings was so old.we could taste that the oil was used so many times for frying food.i mean at least take efforts to change that frying oil frequently.
No great atmosphere.not even worth one star.

My wife and I hadour wedding reception there on August 27th, 2022 and we had a great time. Ordered dinner for 50 people of various selections great tasting food that was enjoyed by all that we heard from! We were able to decorate by 10 am for a 5: 30 reception. Some tables were moved to make room for a little dancing area after we ate. We could have stayed until 11 but most left by 8 or 9 pm. We would recommend this venue and food to anyone. One of the best food choices we have ever tasted.
Much appreciation for the staff and Mr. Koonar for the help in making it a memorable and special night.

The jalapeno margarita was fantastic! Then the food came and was utterly delicious! Definitely a win going in on Tuesday which is pasta night! Can't wait to go back!

Nice warm atmosphere and very good service. 1 of our orders was a flatbread with olives and sundried tomatoes. No olives to be seen. We were told they were in the sauce. It was good but they gave us some olives to put on top. Not much in terms of craft beer as they seems to serve mostly the big name labels.

Over-prices and not very tasty (no flavour). Drinks were good but quite expensive. Wouldn’t eat here unless no other options.

Went there for mother's day brunch. They overbooked at it was obvious in the service and quality of the buffet. Our server went the extra mile to make sure we were looked after so kudos for him.

Not sure what the service is there usually but I will probably book somewhere else next mother's day.

Someone put their fingers in cake Pasta is cold Fish is bones bones and ham short supply of food

I am a chef and trained in hotels for many years.
Food taste was 5/10
Ambiance 8/10 for a family sports bar Attached to a hotel.
Quality 3/10
Service 3/10
Value 2/10
Buffett Attendance 1/10

I wanted it to be more but it just wasn't. We went for mothers day and website said Buffett open 5 to 10.our reservation was for 7,30. We arrived an were seated quickly. Drinks took 15 minuted to arrive at our Table from our waitress who was non attentive looked and tired? In her defence she may have worked the whole of mothers day? Ok so we got up to checkout the buffet. It looked picked over with the only thing looking fresh was the chef carved roast beef and ham. So we went back to our seats to wait a few minutes and hoped we were in between seatings and they'd restock it soon. Well 25 mintues after our arrival we decided to give it a go. The fruit, meat and cheese trays were at 25% and looked un kept and picked over. The home made salmon gravlox was stocked and one of the best items on the buffett. As we worked our way down the salads were quality but nothing special. The 3 salad dressing were made in house and very good quality. Now the hot items, The rice was at 50 % and barley warmed, the fried potatoes were tastey but way overcooked and blown apart
The mashed spudes were again 50 % full and the salmon at least it was a full tray, basic seasoned well but way over cooked and dry. The mushroom ravioli with truffle oil cream sauce was very good with 2 exceptions. Again barley warm, it was not stocked until our second trip up then it was hot. The spoons had all fallen into their dishes and were covered in sauces and never wiped or replaced. I ended up serving my guest with one spoon from the rice.the Butter chicken was very tasty but again luke warm. The mango chutney salmon was completely un edible looking as it was scraped into a pile all mashed up, I did not try it. The full tray of Chicken thighs in some kind of a nice flavoured voulute would have been spectacular if it was both hot and not over cooked. In our 45 minutes and 2 trips they only restocked the salad and the pasta the rest was like eating someone's leftovers. Oh the beef and demiglace was really good. The desert bar was restocked right as we needed it The pastries were home style and tastey but not exicuted professionally. At 50 minutes after our arrival we were told that the buffett was closing. So much for 10 pm. We were already in the midst of a lack luster event and this was the cherry on top. Charcoal and Woodz has the ability the offer great food and amazing flavors but fell short in far too many areas to risk spending $39 per person for a $19.99 experience again. I so wanted it to meet its web sites claims of local fresh ingredient professionally prepared, with all fresh in house sauces. But it was just not able to deliver.

Very disappointed in my meal, blackened chicken that was extremely spicy to the point I could not eat it. Not advertised as spicy on the menu.
Credit yo the server she took it off the bill without me asking.

Our first indication that this restaurant was sub par should have been the letter 'z' in its name. From the boring flatware with a complete lack of presentation to the uninspiring sauces seemingly squirted onto plates, this restaurant fits perfectly into the category of "restaurant attached to motel". I sent my "Thai bowl" back. I've enjoyed a lot of thai food in the past and this was not it. You can't open a jar of thai sauce, dump pre-cooked and diced chicken into it and expect anyone to enjoy their journey to flavor town.

But hey they have beer. Hard to screw that up. If you're coming, come famished. You might get hammered enough to disregard the barely passable "cuisine ".

Went here with my family for the first time the other day. I was served a COMPLETELY raw chicken burger. Need I say more? Service was okay.

Firstly, this is a Sports Bar, attached to a Holiday Inn Express. TV screens line the walls, the music is loud and the conversations even louder. As a pub, it gets 4 stars, were I to judge it as a nice Restaurant (Earl's, The Keg) it would receive only 3 stars.
My wife and I had the "Dine out Vancouver" prix fixe menu.
4 courses for $48, a bargain.
Tomato basil soup was very good
Chilie Chicken appetizer was excellent
My main dish of baby back ribs was a generous, well prepared, full slab.
Dessert choices were blueberry cheesecake and a rich chocolate cake, both delicious.
The only downside were the potatoes and vegetables accompanying the meals were hospital cafeteria quality, should have asked for French fries and onion rings.

The service at this restaurant was really good. The food was a 3/5 at best.

We came here for Dine Out Vancouver. The tomato basil soup was quite tart and thick. Not what I was expecting as a soup.

I had the Jumbo Black Prawn cocktail. It came with only two pieces of prawn and was nice but it would be nicer to have one more prawn. My friend had the steak bites and they were plated in the most unappetizing way. Just thrown on the white plate without any garnishes. They were overcooked.

I had the baby back ribs, which had the taste of thyme coming through the marinade. The ribs were tender and fell off the bone, but the taste of thyme was too much for me to fully enjoy these. The rest of our group had the steak and loved it.

For dessert I had the chocolate sensation and it was perfect. Not too sweet and just the right size.

Ordered on ubereats. This is the "chicken parmesan". $23 on their ubereats and website menu, for a small piece of overcooked chicken and a laughably tiny portion of pasta. As seen in the picture, the chicken isn't even sitting on top of more pasta, what you see is it.

Given the price, I would have thought the portion would be better, or if it was a small portion, at least it would of phenomenal quality. Instead I got the worst of both.

I really hope for the sake of the restaurant that this is a case of new kitchen staff, or maybe someone having a REALLY off day because if they're consistently sending this out the door I can't imagine good things in their future.

I got the chicken parmesan as takeout from here and to say it was a disappointment would be an understatement. The dish is $23 so I was expecting something a bit more substantial. When I got the box it felt kind of light so that was already the first sign that something was off. Once I opened it I realized how tiny the portion of food is. Underneath the chicken there's literally like two forkfulls of pasta. The chicken itself tasted terrible, super dry and really sweet for some reason. After cutting into it I looked at the chicken and it just didn't look that fresh, definitely went from taken out of the freezer and straight onto a pan. It's sad to think that I could have made a better version of this than the restaurant. I rarely leave negative reviews but this place warranted one as it baffles me how they could even consider serving this to a customer.

Now let's be honest when you order appies and starters they meant to share.now we ordered scallops and for $20 we got a big plate of salad and 3 tiny scallops.the waitresses are great! The manager Dave is a real piece of work we complained and he basically told us to eat it and deal with it. He is rude and completely against customer service he yelled at his waitress and took it out on her when she let him know we weren't happy. Food wasn't anything to write home about. Over priced for what it is.

Good food. Good service. I started with humus and bread - the humus appeared to be fresh and made in the kitchen. My steak salad was delicious with perfectly tender marinated beef. My dad's sort ribs were by his report delicious. All their food is great - chef takes pride in his dishes.
It was the hottest day of they year the the staff was run off their feet. Probably a bit short staffed with an unusually busy Monday night people looking for a break from the suffering heat. We enjoyed the AC while we watched the hockey game and we were eating within 40 mins of our arrival. It was noisier than usual with the AC going full blast, the hockey game audio on, and some noisy tables - the sound echos on the tile floor. But it won't stop me from going back.

I took my son there for a ‘boys’ night. We had pizza which he said was ‘the best pizza - ever’ and this kid knows pizza! Mine was on the salty side but that was likely because of the meat rather than the cooking process. The restaurant was clean and although quiet it had a good atmosphere. Plenty of sports tv’s on with no sound so we could hear ourselves talk. The food was good, the beer and coke was cold and the service was excellent. Our server stopped by to make sure everything was ok and that we didn’t need anything. I highly recommend this place.

Not very happy, salad was yuky and desert took 45 min to come out.the owner excused was that he short staff and after putitng the complaint online he ask me to call and still denied that
service was his fault as he was short staff
the whole famly ate there and spent 100.00

He kicked me out from hockey game as he say i was using the whole table and that there was a time limit during a hockey stantley finals
when indeed there was other table empty

i would never go there again and this reflex the hotel and his service

time to change the resturaunt from hotel

I got the chicken parmesan with spaghetti and it was terrible. The chicken tasted like it was frozen and not cooked well at all, the spaghetti was not appetizing, and even the garlic bread was extremely bland. I've heard the pizzas here are good, but with that bad experience I wouldn't go back. Staff was great, but food was not good at all.

Horrible experience. The veggie lasagna was sub par and not worth the $16.00. The vegetables were chunky without layers. The sauce was well seasoned. I ate half and threw the rest out because the old man serving us had his fingers inside the take out container. The house red wine was stale and not replaced though I paid for it. The wine glasses were dirty and condiments were not sanitized before being picked from another table with guests and placed on our table. I did receive a complimentary shower from their patio sprinklers.

Average service, food was ok. Calamari was terrible but the onion rings are really good. Most food seems like it just comes frozen in a bag from Sysco or something. The pizza was actually pretty good, if you go I would definitely gravitate to the pizza section.

What a rebound of an experience, we had the dineout Canada experience and our first 2 courses were pretty good. But our mains had 2 overcooked steaks out of 6 people. We told the manager and said we were fine but then the owner came out and asked if he could do anything to make it right. We said no, were fine a couple of times but after a bit we finally said we wouldn't mind ice wine. He got all the ladies ice wines and refilled our beers for free. What a gentleman! Truly showed the restaurants true colors and theyre great. I will definitely come back in the future.

This take out menu costs $44. The amount of the two cakes are significantly different. Shouldn't the staff be trained for cutting? The package is bad compared even to other cheaper restaurants (I have ordered take-out over Surrey, Langley, Richmond, Coquitlam, Burnaby and Vancouver). One of the big box just contained two shrimps. Shouldn't be this in the smaller container? The soup and steak bites tastes like 5-stars but other dishes are 1-2 stars in my opinion. They cited good reviews only but it is a small world. The most recent good review in facebook is from the fitness instructor from my social network. Then I let her and her colleagues (also my friend) know.

So as I stumble upon what seems to be a great establishment, I immediately ordered the Portobello Mushroom Burger under the disguised perception that thy burger had meat and creamy mushroom sauce. As one bites into the beautifully crafted burger, thy has witnessed a sensation of pure bliss as I have tasted the greatest mushroom burger in my life. But Alas! The surprise doesn't end there and to my astonishment, I realized that thy burger was an ACTUAL mushroom burger and I was flabbergasted. I've had my reservations with vegans but thy burger has soften my gaze on beings that do not delight the marvel that is meat. I recommend this from the bottom of my loins. No troll.

We've recently moved into the area and the restaurant is fairly close. My husband and I wanted to have a nice dining experience during the Dine Out Vancouver 2021 event.

The experience was dismal at best. We made reservations for 7pm, told our server that we didn't want to rush the meal as we wanted to enjoy a few drinks. We were finished 4 courses and paid by 8: 10.

The service was equivalent to cafeteria service and the food was poorly displayed and didn't taste much better.

The chocolate cake had obviously been sliced and plated much earlier in the day. It was crusty from being dried out on the edges and the chocolate drizzle was frozen on the plate.

It's best suited as a sports bar to get a beer and have some fries.

It was costly at $44pp and I would not recommend this place.

Customer service was terrible first of all. Took forever just to be seated and then had to search for someone for the bill. The prices were pretty average but food was not the best. With better customer service and some tweeks in recipes this place has lots of potential but just didnt do it for us this time around.

We do take out twice a month at work and this month was spectacular thanks to the associate who ordered us Charcoal and Woodz. Talk about perfect take out. At first I was JELOUS of all my associates who ordered the pasta, I could see them drooling from afar.smelt amazing, but then I DOVE into my maple butter pistachio encrusted salmon and I felt they should be the jealous ones. Beautifully cooked salmon and delicious side dish of mixed veggies and saffron rice it was mind blowing. I still cant believe all the pistachios just boosted the already amazing flavor 10 fold. Will eat here again is a understatement.

Great location for a quiet lunch. Food is great and plentiful oh, probably the best pizza I've had in years. Went on a Thursday and had $10 off a bottle of wine, can't beat that. Definitely go again.

Just had thanksgiving dinner and I’m so amazed by all the selection. It was so delicious! I loved the turkey, stuffing and cranberry sauce. The care and attention from the safe is so warm and friendly. Thank you!