23 November 2023 20:22
This is definitely my favorite marijuana dispensary! Great selection and the staff is just the very best! Special shout out to Kevin who is always so very helpful and polite. I will cross the bridge during rush hour to go here. "High"ly recommended.
14 November 2023 6:24
Used the delivery service. Quick and friendly. Will definitely use again.
Bud was great as well.
21 October 2023 6:31
I've never been to a cannabis store with such friendly staff! Always informative, smiling and willing to find what I'm looking for or something close to it! They always let me know what's new in stock! My favorite place to buy flower, I will drive from Peachland to purchase from Cheeba Cheeba!
29 September 2023 8:49
I went today while I was on a video call with my mom. Right when I walked in I was told that I wasn’t aloud to be on video call with her because someone did Only fans content there before. It was extremely embarrassing and I won’t be returning
21 September 2023 5:17
Love this shop! They're always nice and all know me by name. I've never had an issue with staff and they've always fixed any issue I have with a product. I literally don't use any other shop unless I can't get to this one!
09 April 2023 17:22
The old lady at the west Kelowna store is just horrible to deal with and is not a people person. I ended up walking out. It has ruined my experience with dispensaries. My business will go somewhere else from now on I do not Recommend.
24 January 2023 18:24
Love this place I live in Quebec so some of the products I order cannot be bought here. Quick service delivery is always fast.
13 December 2022 2:02
Staff are always very helpful and knowledgeable. Always had a good experience and lots of different products there.
15 November 2022 17:46
My first experience was an online purchase and delivery. I can only say; fast, courtesy, discreet and Professional. The online purchase and delivery service is by FAR the easiest way I have ever purchased product, and the follow up by Cheeba a couple days later confirming my satisfaction with my purchase and overall experience only proves Cheeba cares. THANKS AGAIN CHEEBA CHEEBA!
21 October 2022 6:19
Best selection of product in West Kelowna with the cheapest prices as well.

Jeremiah, Amber and the rest of the Cheeba Cheebas staff provide excellent customer service and always go the extra mile to ensure satisfaction is achieved.

I have been utilizing the shop as my main dispensary since it opened and have yet to be disappointed.

If you're in West Kelowna and looking to get lit, stop by Cheeba Cheebas and see if they can hook you up.

Highly recommended (pun intended).
18 October 2022 2:16
So an uneducated manager just denied delivery of an order because the person accepting the order was not the person that ordered it. Even though the person accepting delivery is over 18. As long as the person signing for the delivery can prove proof of age, delivery can be made according to the government rules and regulations.
04 August 2022 15:24
Have mostly bought here recently since they're near where I live. Unless they up their service game, I won't go back. Found a specific flower I wanted and noticed a shop in Kelowna had it for ~$37.99 for 3.5gms vs Cheeba Cheebas selling for ~$41.99. A significant price difference, IMO. I asked the clerk if they would meet the $38 price and even showed her the competitive price online. She said she had to look in her system first. She said she'd have to call a manager to find out if they can do it. I waited while she called. And could hear her sorting out some issue she was having scanning the product on her terminal. Her manager helped her with HER issue. But she failed to ask about MY issue. IE, the price match.

After the call. She asks me for $41.99. I said I thought she was going to ask her manager about price matching. She said they were busy on a delivery and I can wait for them to come back if I wish. I asked her why she said she'd call them to ask and then only dealt with HER computer issue when she did. She repeated that I can wait for them. So let's get this straight. You keep me waiting while on the phone with the manager just to solve YOUR issue. You neglect to ask them about MY issue, which is what you indicated you were going to do, then I have to wait even longer now just to get an answer to what should be a clear policy thing all staff should know?

Every single dispensary I've asked to price match a local competitor has done it, no problem. Easily the worst service I've received from any local dispensary, and I've shopped at many of them.
15 July 2022 11:52
The West Kelowna location is hands down best dispensary! Friendly staff and great selection! Their daily prices are often the same as competitors specials!
30 June 2022 21:49
Customer service was friendly to excellent. We are infrequent gummy users (in any context). Bought a pack of 50 CBD
Gummy’s @ 10 mg per gummy. Went through half the bag between the two of us to no affect.
Nice peeps but I question the effectiveness of your products.
21 May 2022 1:16
Super customer appreciation is the main theme at this store as every customer is tended to and leaves with a smile. This is the best example of how stores should train their employees. Walmart could take some major pointers from Cheebas as could the rest of the businesses in Kelowna. It's great to see this! Keep up the green earth. The only reason I gave 4 out of 5 stars is because the prices are insane but worth the money for their awesome products and the way they treat their customers! Thanks Cheebas!
30 January 2022 0:41
Weighed the bag in vehicle triple checked it. The bag was 23.5 g supposed to be 28 g They said there was nothing they could do so basically I'm just out 4.5 g. Haven't been back since
20 December 2021 0:17
Clerk was very helpful in choosing a strain of vape cartridge just right for pain and insomnia. Led me to a cheap vape pen too without trying to upsell me to death. Thanks for the great service.
21 October 2021 22:20
Very nice, professional store. Helpful staff and plenty of tablets to check out product in store. Website is great too, I like pre-order for pickup.
09 October 2021 5:22
Nice easy going atmosphere. Prices are quite steep compared with other shops iv visited. And quality of flowers vary alot between strains, I usually stick with what i know so I'm not disappointed when i get home.
04 October 2021 0:56
Cheebad was a place we saw online and had never seen one before. So we had to stop and peek in.
The store is a nice size, clean, open and very friendly staff.
They have a computer that you can go on to to look at their products and you place your order on it. You can look around to see some of their products and it's really fun for a first timer. All of the items were amazing, I only have one item that I haven't tried yet and it is a drink.
I would highly recommend a visit to this store!
25 February 2021 9:49
All staff were friendly and helpful but not pushy. We had a bit of difficulty with a purchase but the Manager Chris csme through bigtime. He is very pleasant and ipbeat. Overall a great experience.
21 February 2021 11:31
Staff uneducated and bias to their own tastes. Was enquiring about concentrates and was condescended to by the assistant manager. Prices are way to high and quality way too low. Go anywhere else but this place!
21 February 2021 10:33
There's a great range of products in stock and the staff are cool. You'll find what you're looking for and probably have a laugh or two.
17 February 2021 8:58
The ladies here are all wonderful. They have been incredibly supportive to me and always have the time to chat about my medical situation, which I don't care to publicize here. Wonderful service. Thank you so much everyone!
14 February 2021 8:54
Such a sublime store! Clean, Great pricing! Made me feel welcomed when I walked in. My main store I hit up when I’m in Kelowna!
Carl was fantastic and very knowledgeable.
Thanks Cheeba Cheeba!
05 January 2021 8:59
Fair pricing, great service, knowledgeable staff and a really great selection of flower. Chris the owner took the time to help us. Great store!

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