Chemainus Animal Hospital Ltd

It's all about the money with this animal hospital. I brought in a puppy at a couple days old. She had aspirated on her mother's milk. She was born 1/2 the size as her siblings.
Chemainus animal hospital charged me a arm and a leg compared to other veterinary clinics in my area for scans and xrays. The veterinary doctor advised me to put her down if she was not gaining her % recommend weight daily. I felt this puppy needed more penicillin and they said yes however you would need to spend another huge amount on xrays. I received a phone call later that day from the owner. His quotes were we no longer need your business please move on. He quoted I support my staff members and I myself would have told you to put the puppy down.
I would just love to inform everyone that the little girl whom was fighting for her life and I gave her everything from mine to survive she is now taller and heavier than her siblings. She is extremely healthy with no defects she is just about 8 months old. Chemainus animal hospital is not a proper veterinary service please be aware of them.

I didn't make it in, but over the phone, they were absolutely professional, compassionate, and helpful! Thank you Chemainus Animal Hospital for helping my little doggie!

They have been our vet for the past 18+ years. Great staff just wish they could find more full-time veterinarians, which is a problem everywhere.

The staff here are amazing and super compassionate! Would recommend this vet to anyone. Ps. The staff love snacks

Chemainus animal hospital was very understanding and compassionate with assisting us in helping our cat to go over the rainbow Bridge Very understanding with our feelings and situation

Not in the habit of writing reviews or complain online (better things to do), but I will make an exception. We have been customers of the Chemainus Animal Hospital since moving to the Island some 15 years ago. They have taken great care of our old cat who went over the Rainbow Bridge just during the high of Covid. Dr. Clouse and the staff were extremely compassionate and understanding and, despite Covid, they allowed us to be with him during the last few minutes. Over the years front end staff has changed, and some bad experience could happen (as in any business), but we never experienced unpleasant treatment, despite the fact that they are extremely busy and now understaffed. The fees we pay are very reasonable and not sure on what basis some reviewers think they are high (far from it). For those who complain about not seeing a Doctor in an emergency, all I can say try that with any family doctor or specialist. You will be referred to Hospital Emergency. We have dealt with Drs. Jay, Derrick, Clouse and now Christianson. They have always been very patient, compassionate and cared of our pets. Dr. Kari Christanson just saw our young Mainecoon cat and she was as competent/sharp as anyone can be. Strongly recommended.

Caring professional place. Staff & service is top shelf. Thanks for the love and care you gave to our 4 legged family member.