Concept Computers

A truly great place to buy a computer, Dwight went out of his way to show me all my options with different prices and set me up for my needs, totally recommend them for anyone looking for computer

We had a problem with poor, intermittent wifi in our house. Dwight’s suggestions fixed the issue. Excellent service and advice.

I recently reached out to Dwight at Concept Computers regarding some frustrations I had been experiencing with a brand-name PC I purchased (from elsewhere) not two years ago, combined with very disappointing service I had received from one of those mobile repair guys (also elsewhere). Dealing with Dwight, by contrast, was like a breath of fresh air. Firstly, he's available when you need him to be and based in the community, bypassing the need to talk to some call center guy half-way around the world. Second, Dwight's very apparent customer-first commitment to service, combined with a straight-forward, very honest approach, made me feel comfortable right away. What I ended up getting from Dwight was a bespoke solution that was perfectly suited to my needs. I explained to him that I felt a bit distraught at the thought of having to shell out for a brand-new PC to replace my failing one so soon, so he identified an option that allowed us to re-purpose the parts that were in still in good shape from my old PC, combined with some new ones, and install them in a new and modernized chassis with a vastly improved power supply and state of the art motherboard. The end result is effectively a "new", and vastly improved PC - and for a price that was much easier on my my pocketbook than a new unit would have been. From now on, I'm dealing with nobody else other than Dwight and Concept Computers, for all my repair, maintenance and new PC needs. Thanks for a job well done, Dwight!

I very much appreciate the excellent service and support setting up my new computer system.

I highly recommend Concept Computers for any PC related needs. I needed a new high end custom built machine and Dwight and his team were a pleasure to work with.
Really happy to I have a reliable source for all of my future requirements.

I went to this business and dealt with the store manager who’s name was Dwight, I’m not sure if he was the owner or not.

I did not like his help (if thats what you want to call it, classic sleezy salesman that tried to make me spend more& more money for no reason. I went there to see what he can do to repair my computer system, he told me the issue, but then he kept adding on things i would "need" in order for the computer to work efficiently again, and he went on saying my system is super old and he could upgrade it even to the lastest version. He had the classes sales pitch of “this is old, so you will need this more expensive unit”

Long story short, he said I would have to pay something over $1,000 for it all. I took the computer and issues he told me that I had, I went to another location in north van, and they upgraded my system and hardware for on $300….

This place is a big scam that just wants your money. Don’t waste your time and energy or your money. These types of people have no respect nor should anyone respect them.

Dwight has been my computer guru since the 1980's when I first had one and wrote for a few arts publications. Being from the 1950's before the days colour tv's were popular, I get a C minus in technology. But rest assured Dwight of Concept Computers is always there when the computer has melt downs. The plan gives me peace of mind and I do a lot of searching on the internet. My creative property is a treasure and I feel confident that it is protected!
Thanks for all the years of service Dwight.

Was genuinely impressed with the knowledgeable service I received. I felt like I was listened to and the advice I was given was tailored to my needs.

I recently bought an Acer Nitro from here and I am 100% satisfied. It was a little bit pricier than a big box store such as Best Buy, but the service and additional services made it absolutely worth it.

My old desktop PC recently died. And just like 5 or 6 years ago, when a previous Desktop died, Dwight @ Concept Computers in North Vancouver was able to recover all my data, and set up a reconditioned PC for me. He did this all within 24hrs. Awesome service at a very reasonable cost.

Terrible service. Took my computer in, it looked like it was running before I took it home then when I got home was a blue screen. He refused to fix it but offered a trade it. Felt sketchy. Offered no refund. Offered me a drink of wine at closing time, after I told him I didn't drink alcohol. Was completely inappropriate. Horrible experience. Charged me 500. COMPLETE RIPOFF. Took it to the guys down the street they fixed it for 100. Do not take your computer here. I was vulnerable at the time and felt he took advantage of my situation.