Consumer Appliances & Home Services Ltd.
7 reviews 8385 St George St #11, Vancouver, BC +1 604-879-2925 www.vanconsumer.ca suggest an edit
17 October 2023 13:38
Lady who picked up the call did not seem like she wanted any business- impatient, cuts you off, and curt.
They also ask you to create a request on their website with your details, and then they don't respond nor reply to emails.
They also ask you to create a request on their website with your details, and then they don't respond nor reply to emails.
10 July 2023 19:20
A lady took my call and she was very rude and aggressive. She didn’t let me finish my sentences for the most of the time and kept interrupting me.
I asked her a question which she didn’t give me a definite answer and sounded like she was very impatient about me asking questions as a potential customer.
I’ll be cautious choosing this company as the reception lady isn’t friendly towards people who have questions.
I asked her a question which she didn’t give me a definite answer and sounded like she was very impatient about me asking questions as a potential customer.
I’ll be cautious choosing this company as the reception lady isn’t friendly towards people who have questions.
23 February 2023 5:14
Very professional, excellent advice, much appreciated! We will be back for sure!
14 February 2023 17:23
We had a dishwasher installed by one of their technicians and had to pay for an extra part/labour on top of the previously agreed to installation fee. We were told an invoice would be sent to us.
Even after multiple reminders, we still haven't received a proper invoice for the extra charges. The technician has ghosted us, and the company said we were on our own as the tech is a subcontractor, not an actual employee.
Very dissapointed in the unprofessionalism of the tech and lack of assistance from the company.
Do not recommend this company.
Even after multiple reminders, we still haven't received a proper invoice for the extra charges. The technician has ghosted us, and the company said we were on our own as the tech is a subcontractor, not an actual employee.
Very dissapointed in the unprofessionalism of the tech and lack of assistance from the company.
Do not recommend this company.
09 February 2023 8:54
Sourav and his team mate came to install a new washing machine. They did an excellent job. They were efficient and quick, and the machine works perfectly. Great work ethic.
23 January 2023 0:34
This comment is all about Sourav, the tech who came to set up my new fridge and did a good job. He helped me with cleaning the back of my fridge even though he didn’t have to. He fixed the fridge door, he didn’t have to. He’s a polite guy and does his job carefully.
On the other hand, the lady whom I spoke with on the phone, has some communication problems. Her calls are never well connected and she’s always having a problem with it. She also talks over the customer and not listens properly. She’s having hard time making a sentence when speaking and also rude. Someone needs to teach her how to communicate as an adult first, then she can be a booking person. She also as a very heavy accent so when I ask politely if she could repeat herself she gets offensive. My stars going towards only the tech guy and not others.
On the other hand, the lady whom I spoke with on the phone, has some communication problems. Her calls are never well connected and she’s always having a problem with it. She also talks over the customer and not listens properly. She’s having hard time making a sentence when speaking and also rude. Someone needs to teach her how to communicate as an adult first, then she can be a booking person. She also as a very heavy accent so when I ask politely if she could repeat herself she gets offensive. My stars going towards only the tech guy and not others.
12 January 2023 13:05
Sourav and parter completed a fast, careful and complete delivery and installation process for me for my washer and dryer. I'm very happy with the results. I would be happy to use this company again in the future.