I had a great experience dealing with cooper roofing, in particular Brian was extremely knowledgeable and helpful in dealing with the roof issues. I highly recommend cooper roofing.
There is absolutely no complain about the service. Friendly receptionist, fast response to the site, experienced technician knew exactly what the problem was and had it fixed within minutes. Not only that, the technician explained what the problem was so as to prevent such things would happen in the future. Great job.
These guys are the real deal. From pre sale support from Sebastian to project management from Francisco, they were clear, thorough, and professional. Pre sales estimate was very detailed, questions were answered quickly, and steps taken to ensure expectations were managed. During installation, daily progress updates were provided with photos which was helpful. The crew was polite and professional and took every step to protect the property. I had many estimates done prior to selection, and went with the company that I felt would deliver without surprises. I made the right choice.
I did call few local contractors for the gutter repairs. Cooper Roofing responded back quickly and provided me with on the spot estimations. Also technician came on time for the job next day! Super great customer service and easy to work with. Highly recommend them for any gutter issues or replacement.
Cooper Roofing recently performed a roof “cricket” installation to correct an original “dead valley” design on one of our strata buildings. Brian and his crew were helpful and professional to work with - I highly recommend.
Professional and experienced. Was well informed by Brian which allowed me to move forward with choosing the right option in the replacement of the vents on the roof of my house.
Great service by Cooper Roofing. I will 100% use them again for any other roof issues that I might encounter down the line. And I will only ask for Brian! In my opinion, he's the best roofer they have and prob one of the best out there here in Vancouver. Very professional and always right on time!
We used Cooper Roofing, I was very impressed from the start! Jeaneth in the office is amazing and was so nice the whole time! Jeaneth did all the coordination from the office with the technician, she was very professional. Bryan the technician was on time and very professional and skilled. They did the job the day after I contacted them! We are very happy with the results. We definitely recommend it. We are a trade and we had a problem with a roof. Cooper Roofing helps us and everyone is happy now!
Their emergency service response was reasonably fast following an insane rain/wind storm. Brian the service worker solved the problem, took before and after photos. He also provided tips on spots to look out for and Vancouver weather specific pointers as well with no high pressure upsell
Excellent service when it happened. Delay in starting last September meant we had to wait till March. But once started the job was completed proficiently and with a great result.
Cooper Roofing did a fantastic job on my new roof. The project manager was very good and very detail oriented. I got pictures of progress everyday and an update. They were fast and efficient and cleaned up everyday. It was a great experience. Highly recommend Cooper Roofing without reservation.
We hired Cooper Roofing to replace our roof and repair our chimney on the recommendation of a friend. It was probably one of the best decisions in home upkeep that we have every made. Very professional. Very fast. It was an unique and welcome experience to have a crew more detail oriented than we are. We would definitely recommend Cooper Roofing to anyone. Thank you Sebastian, Francisco and the "on the roof" crews. You were great. Audrey Barnes
I was very happy with the service. Brian was very knowledgeable and professional. He explained what needed to be done and what didn’t. The team got the job done on time and on budget, and even helped to replace a few lightbulbs that were hard to reach!
With the rains that came in the end of October, our roof sprung a leak. Less than 500 ml of water per day was coming in, which we were able to get a bucket underneath at the source.
We called Cooper Roofing and they were able to send Brian first thing the following morning. Brian showed up right at 8: 30. Our leak was a little tricky, as the water was traveling some distance under the roof. Brian persisted, and was able to find a very likely suspect. While he was on the roof, he gave us a free assessment of the roof condition in general, which was really nice.
A few days later, we were able to test the fix with a new storm, and the leak was gone!
Thanks to Brian and Cooper Roofing! Cooper will definitely be the first place we call when we're looking for a replacement in the years to come!
Professional and knowledgeable - Cooper did a wonderful job in replacing the roof on my mom's 100-yr old house. Cold weather and heavy rain followed and we noticed an issue. Cooper was there the same day. Brian took the time and was thorough in determining what the cause might be. His knowledge beyond roofing came in handy and it was determined that it was the plumbing:)