Cosmo Tailoring Alterations

Very helpful, and very attentive. Will definitely come back for any feature altercations on clothes I need done.

Cosmo did an amazing job on my daughter's wedding dress. It had to be taken in a lot and the fabric was difficult to work with. They had it done when they said it would be and fits perfectly. The dress looks amazing and my daughter is thrilled. Thank you so much! I definitely recommend Cosmo.they also altered my daughter's grad dress and did beautiful job of that too.

I’ve been sitting on writing this review for a couple of days because I’ve been so upset.

I brought my bridesmaid dress in to be altered in I believe July and unfortunately, the dress is worse off and I’m out $180. The straps needed to be adjusted, but the way they adjusted them brought the dress up too much in the front so it no longer fits my chest. The dress is still way too big, they were supposed to bring the dress in on the sides, but it seems that hasn’t been done. I was really worried about how my weight fluctuating could affect the dress fitting so I put in a lot of effort to ensure that my weight didn’t fluctuate and weight myself before both fittings to be sure - I was the same weight. The hem was also altered to be extremely uneven, especially in the front.

Unfortunately for me, the wedding I’m attending is in another city and I didn’t have time for them to fix it, and I was honestly on the verge of tears so I just paid and left.

There was no reason for this to cost me $180. Especially since other girls who have the same dress, same material, and some who required even more alterations were only charged in the $40 - $80 range for their dresses. I’m extremely disappointed and since no other tailors have time to take me in either, I’m struggling to make alterations on my own (pinning, hem tape, etc.).

Lastly, I really wish they had quoted me on the pricing before I had dropped the dress off - this is probably partially my fault for not asking, but I really didn’t think it would come out to be such an outrageous amount.

If you get your dress altered here, please make sure that you have enough time between to ensure your dress is fitting properly and that you have time to take it somewhere else to be fixed if it needs to be and make sure you are quoted beforehand. I would recommend shopping around for tailors before landing on using this one.

Olga did a beautiful job with my wedding dress! She even got it done a couple weeks ahead of schedule which was awesome. Very busy place! If you’re a bride I recommend bringing in someone with you to help you assist getting your dress on as they are very busy. Was a reasonable price as well. Would go there again.

Due to a family emergency and all the craziness that comes with it. I was a MOH for a wedding that was 6 days away and I needed alterations. Without hesitation they got me in right away, went above and beyond and had it done in 3 days! 5 star from this gal!

Wonderful, professional service.
Quality alteration to my uniform.
Offered rush service which was needed.
Easy to get to, with ample street parking.
Will use again!

Never had a problem with them. They can do everything you need to and will do a great job. Cheap, quality and reliable!

I booked Cosmo Tailoring - in February - in anticipation for my wedding dress to arrive in June - and for alterations to be completed before August 1st (Wedding Date). I was told that they would be able to do the work, and they scheduled me into their calendar.

When I brought my dress in to Cosmo Tailoring (in June, as booked). I was told that they were "going to be too busy over the next few months". And that they, "were not able to do my dress". And, "were already working tirelessly into the late hours of the evening".

While I appreciate the fact that they were being honest about their workload, (and I do believe that they were busy) - it did leave me (6 weeks before my wedding date) - without a seamstress.

If I had known that they would not be able to the work (in February - when I booked them) - I would have booked a different seamstress.

Visited Olga's shop to alter pants length. Waist was perfect from the store but length needed to be adjusted. Picked it up in a week, everything was ready in time and now the pants are perfect! Highly recommend Olga's shop.

Was rude to me while getting my dress fitted by making me feel “fat” and made a snarky comment of which I don’t know to coworker and both laughed while looking at me. Told me how much it was gonna he then added a lot more when I went to go pick it up even though over the phone early that day she said one price and got in it was a different price the next day. Was rude and unprofessional wouldn’t recommend going to them. Only reason I did was cause I was in a rush and couldn’t get in else where

Definitely wish I would have taken the bad reviews here more seriously. Brought a dress in to get a hem and ended up paying $160 on what we had agreed would be a simple job. Called multiple times for two days til I finally got a response telling me I can show up the next day for pick up. When I arrived, her shop was closed for 3 hours midday and the hem was 2 inches too short. Will not be returning, nor would I recommend anyone else to come here. Was not worth paying double the price quoted.

Edit: the dress was a simple bridesmaid dress that only cost me $100 to purchase for the wedding. In no way could it have been 65feet of fabric. You had mentioned that you had to stay late do to the alterations because you had not allowed yourself enough time in the 2+ weeks that you had had my dress. Like I said in the shop, when I went to pick up my ONE dress, I’m not responsible for paying your overtime for your lack of time management.

10/10 recommend! I took my suit in for alterations, pants, jacket and a shirt. She tailored everything to exactly what I wanted with a quick turnaround. Very reasonable pricing.

- Ashton

I brought in two pairs of PJ pants that had large complicated rips in them, and she said it would be $30 each to do them - I said yep, charge me whatever you need to, I realize they’re probably not worth that but they’re my favorite pairs so I don’t care how much it costs.
Give her two weeks to fix them, come back and they’re not done. She says it would be expensive so they didn’t do them …?
Much more annoyed about them completely wasting my limited time to get stuff done than any amount they would have charged me.

I took my jacket in for a minor rip on the pocket and to get 4 buttons changed on Jan 20th. She told me how she was going to complete the repair and I was satisfied we agreed to a Jan 25th pick up. When I came back Jan 25th, it was not ready, as she accidently put it in the Jan 27th hanger, no problem I had to head out of town and said I would be back 9am Feb 3rd. 9am Feb 3, she's not there. I call, no answer. I left a message, she calls me back at 9: 30, the jacket is still not done. I tell her i need this jacket back Feb 9th. Feb 9th I go to get the jacket, 2 of the 4 buttons are done and there is a patch over the rip, not an 'invisible mend' like we discussed. I feel that this woman is very overwhelmed by the backlog of garments in her shop, and she doesn't take good enough notes of what the customer wants. While i feel the quality of the sewing is good, if you chose to come here, I would write down what you want and adhere it to the garment you bring in, but also I would not bring a time sensitive item here.

These ladies do very fine work! I brought in a pair of jeans and a pair of slacks to get tailored and I was very happy with the result.

I have used two different tailoring, or alteration companies in Kelowna. This one is by far my favorite. Not only is the quality top notch, but they come in a little less expensive than the other one I have used.
Recently, I had a pair of pricey Tilley shorts have the pocket get completely blown out. Just look at the picture, they look brand new!

I always come here with any of my alterations or zipper repairs that I can't fix myself (or it would be cheaper to go to a professional for). I've had an evening gown sized down (2017) - I even had her take in the darts to make sure the bust silhouette was maintained, and a piece of boning was added for stability. Very happy with the outcome, and the dress is still a staple in my wardrobe for weddings. I am happy as an amateur seamstress to continue coming here with my pieces.

Replaced zippers on two ski jackets and repaired thumbs on ski mitts. Excellent work and a very pleasant to deal with.

I was recommended to Olga from the store I bought my wedding dress from. Simple skirt lining and hem length to floor alterations. I was quoted approx 60$ and was confident that my dress would be finished to my requests. I do not reside in the Kelowna area so I was never called for previews nor was there any photos sent to see the progress on this very important dress. When the dress was ready. A friend picked it up for me and my total was 160$. Shocked at the huge price change, I did pay it and tried on my “finished” wedding dress! The hem was 5” too short! The new skirt lining was bunching bad. Distorted and sewn to all the wrong seams. My dress was ruined! Nothing could fix the length. I had to buy a replica of the original dress and I hired a local seamstress in my area to re-do the entire dress. The lining Olga had used was not even salvageable and I had to buy new lining as well! All in all, Olga’s botching of my dress cost me five times what the dress was worth and a huge stress not needed while anticipating my wedding day. I would not recommend Olga’s service for any garments that need intricate attention. Possibly a jean hem would be worth the gamble. But not a wedding dress. Be aware! I also never got my money back from her.lesson learned

I asked to have two pants to be tapered and they were able to do a fantastic job in such short notice. I recommend this place