Grant and the team at Cowichan Cycles are force for good on mountain biking on the island. I can’t thank them enough for all the excellent maintenance support too. They always go out of their way to give every rider great experiences at their store.
Exceptional service. Came in as a guest from out of area. Got my bike fixed so I could keep riding the next day. Prompt, friendly and great culture shop. Highly recommended.
This shop rocks! Their service team is great. I rolled into town while bikepacking right as they were closing for the night with some pannier rack issues, and they tightened up some bolts, swapped some zips, and had me rolling again so quickly.
This place is amazing! Beautiful shop and the people who are working there are super friendly, helpful and knowledgeable. They helped me out with a leaky back tire on a bikepacking trip around the island. Definitely recommend stopping by — good selection of bikes, components, and apparel too!
We moved into town already owning our bikes back in 2021. But Cowichan Cycles have treated us as if we were long time customers. I have called several times to set up a service appointment and instead they've offered for me to drop in and they would take a look at it. On more than one occasion they have taken my bike right away, corrected the problem, and charged nothing even when I offer. Now after several years, they have completed all levels of repairs from new brake systems to fixing my personal attempts at bike maintenance. I just got back from bringing two bikes in on a Saturday morning with separate small issues and walked out in 20 minutes with both issues resolved. Thank you Cowichan Cycle for your attention to service.
I stopped by today, slightly embarrassed that I'd muffed a repair to my front wheel bearings over the weekend. Alec/Alex was great, popped the wheel into the service area and had it sorted in a few minutes. Super service! Also very helpful advice and parts for a brake repair last week! Great vibe in the store!
The crew at cowichan has always made me feel welcomed and valued with each interaction. Definitely the go to bike shop of the cowichan valley! Friendly, efficient, and trustworthy for your bicycle needs:)
Grant and the whole team are always down to help a brother out, and let anyone chew their ear off about bikes. Passionate dudes, sweet selection, awesome service team.
Best shop in my opinion. They are organized and get your bike ready to ride in a proper and timely fashion! Very knowledgeable staff that are always willing to help. (Bring back the latte machine!)
Such a great bike shop! Staff are friendly, knowledgeable and helpful! Lots of stock, great brands and bikes! They truly care about the community and give back to the community
I have been a customer at Cowichan Cycles for over half a decade. I have received service that has gone above and beyond expectations. The staff are kind, thoughtful and engaging. The store is a welcoming space for new and seasoned cyclists and is stocked with all the things you’ll need to get out riding.
So many great experiences at Cowichan Cycles during essentially my weekly Saturday visits. Extremely good service when they helped me make my Kona Operator operational again. Very friendly staff and great selection of inventory.
They refused to service my bike because it was an ebike. But it’s ok I found a YouTube tutorial video and was able to fix it myself! Go to Experience Cycling instead!
Cowichan Cycles is the most welcoming friendly bike shop and they continually exceed my expectations. Their team is very friendly and knowledgeable which goes a long way. I would highly recommend them to any new or experienced rider.
I have purchased many bikes from cowichan cycles. The service from sales to parts, and the service department has always been fair, knowledgeable, and positive. If they don’t have what you are looking for they will get it. I can’t say enough good things about the Cowichan Cycles crew.