30 January 2024 13:26
They got me in promptly. Set me up with a courtesy truck, communicated well, and finished two days early. A quick and painless process. Very satisfied with the service I received.
14 January 2024 7:09
I cannot express how thankful I am for the kindness, excellent service and consideration Doug and his team showed me. I came in to his shop shaken and one minute into talking to him I broke down crying! His gentle manner, patience and kind words were such a comfort after a traumatic experience. I’d never been in an accident before and the other collision place I went to was awful! The guy was rude and dismissive. Doug very kindly explained the ICBC process to me and assured me he’d help. He made the whole experience so smooth and stress free. They’re a gem to have in our Maple Ridge community.
07 October 2023 7:27
I can't speak highly enough of the exceptional service I've received at Craftsman Collision in Maple Ridge, thanks to Doug and his outstanding team. They've consistently done an outstanding job on my vehicle every time I've been there. Their expertise and commitment to quality are truly remarkable. I highly recommend their services to any vehicle owner in need of top-notch collision repair.
29 September 2023 1:25
I’m very happy that I took my vehicle here at craftsman collision they did the repair above and beyond expectations and when I picked up my vehicle they had it detailed for I’m very pleased with their concern with detail I will recommend to everyone to use their professionalism
25 August 2023 10:27
So glad I decided to take my minor ICBC claim to Craftsman Collision! They did an amazing job repainting my back passenger door after someone hit it while being parked out front of my house! Doug and his front desk team are super friendly, personable, and they make sure you have everything you need! They all definitely went above and beyond providing exceptional customer service!
Thank you!
12 August 2023 12:07
Thanks to the people at Craftsman. Made everything simple and easy! Thanks, Paul, Doug and team! Can easily recommend them.
30 July 2023 1:08
Excellent service from start to finish. Under-promised, over-delivered in every regard. I honestly didn’t do much research before taking my 2013 Mustang GT here…I just figured they’d been around for a long time so couldn’t go too far wrong.
I was still a little apprehensive as my car basically needed an entire new paint job (keyed), but the end result is beyond amazing. My car looks better than ever. Everything was put back together with OEM parts, clips, screws etc. Could not recommend this shop more. Extremely professional, efficient, and producing a top quality product for the customer. Way to go guys!
19 July 2023 23:08
Highly recommended we’ve used a lot of body shops before because the wife drives with a blindfold on apparently. These guys go above and beyond from drop off to pickup to make sure it’s done right!
19 July 2023 5:26
Would give 7 stars if could, very happy after having dealt here, from moment I walked in got quick estimates, service super friendly, work was done perfectly, thanks to guys at this location
16 July 2023 20:24
The best service all around. The employees at the front desk are incredibly friendly and helpful, and those fixing the cars did an amazing job! If I ever needed repairs again, I definitely would choose Craftsman Maple Ridge.:)
14 May 2023 22:52
Amazing service outstanding team from admin to management! Highly recommend their services.
01 March 2023 9:47
I was very pleased with the skill and professionalism of this shop. My truck was in for repairs twice last year both times the truck came out looking brand new as it still does to this day. Doug and his team had excellent customer service and communication. Anytime I asked for updates I was walked through everything that was being done and left feeling good. They also took care of a courtesy car both times and never gave me the stereotypical "cars salesman" or "mechanic" speech of "oh well we took take of ABC but you really should have DEFG look at and fixed we could do it for this much extra" all the work was discussed and agreed upon before repairs started and the budget and timeline were keep both times, which in todays age is a great thing a business that treats you like a the human being you are and not a dollar sign. Huge thank you to all the staff not only for the work but the respect and communication and making a difficult and hard experience as least painful and easy as possible. HIGHLY RECOMMEND
27 February 2023 4:57
Thank you to all the employees and management at this location we were very pleased with all work done on our vehicle. I also received thanks and good feedback from the friends we sent to this location they were all very happy with the staff and all work that was done.
21 February 2023 5:45
I really want to Thank Doug and all the staff at Craftsman for their stellar service! I had a lady back into the rear passenger side of my car and they took care of the repair, and myself, in such a friendly professional way. I felt welcome and important to Doug and the staff, and I'm grateful for how smoothly and efficiently the whole experience was. THANK YOU!
20 January 2023 7:09
Amazing service and attention to detail.
Craftsman went out of their way to make sure I was happy and I definitely am. Thank you
08 December 2022 22:32
They are amazing here Ross is very polite and friendly my car was repaired very fast. I had problems getting a rental car and Ross went out of his way to get me in a rental without any problems I highly recommend this location 100%. They do amazing work 5/5 starts
22 October 2022 1:26
Outstanding service by Doug & his staff from start to finish. Friendly, professional and courteous. Very straightforward process, including arranging a replacement vehicle for us. Gave us a very accurate cost estimate & the timeline was bang on. Highly recommend using them!

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