Highly recommend this shop. The owner went above and beyond to help me out and am very appreciative of what he did. I bought a used bike from him previously and its been working great, but with recent events I would choose this shop as the primary spot for and bike related assistance!
Such an amazing store with the friendliest workers who installed a fender and bike rack for free The owner was genuinely interested in helping me out and getting what I needed! Even though I get a bit scared about going into a bike shop as someone new to it all, they made me feel very welcome. Thank you Cycles West! Definitely will be back ;)
I had an excellent experience here with the service department. They were able to change over my chainring on very short notice with a quick turnaround. They also advised me about some maintenance issues that need to be addressed. Best bike shop experience I’ve had in Victoria!
Went in about a week ago with a cleat screw that had come off while riding. I was in the middle of a very long ride, bike shop fixed the cleat and had me riding again in minutes for free! Thanks Cycles West!
Great local shop. Very good trade-in price on my old e-bike for a new one. Electrical issue popped up 5 months later and the shop dealt with it at once. Highly recommended.
Rude staff, overpriced used bikes, when asked if they are willing to negotiate or if there's any wiggle room, I was responded with a "no there's not! " Last time I go here. Unfortunate because you might have had a sale today.
Great speedy service from a family owned shop. They clean every inch of your bike by hand after breaking down, deep cleaning, and reassembling the mechanicals. Got a new chain too after a recommendation, and it helped a lot with shifting and running. So smooth after ready for summer!