Dairy Queen Grill & Chill
7 reviews 3141 Lakeshore Rd, Kelowna, BC +1 250-763-8120 www.dqcakes.com suggest an edit
17 September 2023 21:42
Had to wait 20 minutes the food was terrible greasy made me sick I would never eat here again and I would never recommend the Dairy Queen in Lakeshore Road Kelowna and ever again
19 August 2023 22:28
The fries were such an insane deal, my money was stretched so far and I received so many tummy filling dishes. My friend and I had a fabulous experience in the patio and witnessed many cool cars. We also got free ice water, which was thirst quenching and brain stimulating. Thank you Dairy Queen workers for brightening my day.
26 June 2023 18:12
My Second Review (April 2023) :
This location is not too far from where I live. My daughter wanted lunch and she loves the hamburgers from Dairy Queen. I really didn’t wanna go back, but I decided to give it another try.
Once again, I witness the cook touching his face and putting his fingers through his hair numerous times before he began making my daughters burger.
I took a picture for proof. I didn’t want to take a picture — but this is the second time this has happened!
This time, I told the cook to stop the order. I said, “you need to be wearing gloves”. He responded, “we aren’t supposed to wear gloves. ”
I looked at the young lady on the register and told her I’d like my money back. Not for the ice cream, but for the burger I ordered. I asked her, “would you eat the burger knowing he touched his face? ” She said, “no. I understand. ”
This is crazy. Nobody wants food that is made by somebody who’s not wearing gloves. I just googled: how many times does the average human touches their face?
Answer: On average 23 times per hour. Of all face touches, 44% (1,024/2,346) involve contact with a mucous membrane, whereas 56% (1,322/2,346) of contacts involved nonmucosal areas.
Gross.
———-
My First Review (March 2023)
The floors are dirty, the restrooms are old, and it is generally a store in need of a renovation.
We didn’t love the big guy making burgers without gloves on so we skipped the burgers. He kept wiping his hands on this rag that looked like it had been used for an oil change.
We’ve been going there for years but I see no sign of reinvestment in this location so I won’t be back.
Too bad
This location is not too far from where I live. My daughter wanted lunch and she loves the hamburgers from Dairy Queen. I really didn’t wanna go back, but I decided to give it another try.
Once again, I witness the cook touching his face and putting his fingers through his hair numerous times before he began making my daughters burger.
I took a picture for proof. I didn’t want to take a picture — but this is the second time this has happened!
This time, I told the cook to stop the order. I said, “you need to be wearing gloves”. He responded, “we aren’t supposed to wear gloves. ”
I looked at the young lady on the register and told her I’d like my money back. Not for the ice cream, but for the burger I ordered. I asked her, “would you eat the burger knowing he touched his face? ” She said, “no. I understand. ”
This is crazy. Nobody wants food that is made by somebody who’s not wearing gloves. I just googled: how many times does the average human touches their face?
Answer: On average 23 times per hour. Of all face touches, 44% (1,024/2,346) involve contact with a mucous membrane, whereas 56% (1,322/2,346) of contacts involved nonmucosal areas.
Gross.
———-
My First Review (March 2023)
The floors are dirty, the restrooms are old, and it is generally a store in need of a renovation.
We didn’t love the big guy making burgers without gloves on so we skipped the burgers. He kept wiping his hands on this rag that looked like it had been used for an oil change.
We’ve been going there for years but I see no sign of reinvestment in this location so I won’t be back.
Too bad
17 June 2023 20:51
They constantly mess up fo
orders (been here on numerous occasions). Not worth all the effort, go to the Dairy Queen on Gordon to get more bang for your buck. This Dairy Queen location is absolutely unprofessional and unacceptable in terms of quality in food.
orders (been here on numerous occasions). Not worth all the effort, go to the Dairy Queen on Gordon to get more bang for your buck. This Dairy Queen location is absolutely unprofessional and unacceptable in terms of quality in food.
23 May 2023 5:48
This location has a great set of people, they are so wonderful and working hard. Also the food quality is really good. I’ve tried their cakes and blizards and some burgers also, everything was so delicious and fresh…. Thanks for working so hard and for making our tummy happy:)
11 April 2023 4:27
I was served cold fries (they weren't even lukewarm) ; likewise for the chicken. That was so disappointing. If I had them on takeout, I'd understand how they would get cold but no, I ate there and it was already cold when I brought it to my table.
04 February 2023 7:02
Same old DQ experience. I got for the consistency, have been a customer for as long as I can remember, 25 years at least.